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Eargo Hearing Aids Review

8.6

Eargo Hearing Aids Review

In this review, we take an in-depth look at Eargo hearing aids. Our industry expert—a licensed audiologist with extensive experience in the hearing aid industry—breaks down the pros and cons of Eargo devices.

Do you find yourself frequently asking, “What?” or avoiding social situations because it's hard to separate conversations from background noise? If so, you’re not alone—over 60 million Americans experience hearing loss. Fortunately, affordable and discreet OTC hearing aids are now available to help.

Eargo’s line of hearing aids ranks among the best. Designed for comfort, these nearly invisible, in-ear devices are packed with features—including water resistance, durability, and personalized sound customization—to enhance your hearing experience.

The Eargo line of hearing aids is among the best in hearing aids. Specially designed to sit comfortably in the ear canal, these tiny devices are big on features, including water resistance, durability, and customization.

Eargo 6 Vs. Eargo 7: Understand the Differences — featured image

Pros


  • Hidden in-ear style
  • Available in 2 sizes
  • Open and closed petal options to customize your hearing experience
  • Easy-adjust with a double-tap
  • Sound Adjust & Sound Adjust+ Technology
  • Lifetime support
  • 16-hour run time
  • 1-2 year warranty
  • Water-resistant

Cons


  • Designed only for those with mild to moderate high-frequency hearing loss
  • There is no formal tinnitus treatment with Eargo Hearing Aids.
  • No guaranteed dust protection

Are Eargo Hearing Aids a Good Brand?

After a thorough review of Eargo's offerings, we’re impressed. These hearing aids are exceptionally small and discreet—once they’re in, no one will even notice them. They also feature soft silicone petals that are not only comfortable but interchangeable, allowing you to customize your level of hearing assistance.

Setting up your Eargo is simple with its iOS and Android-compatible app, which lets you adjust volume and speech clarity to suit your needs. Entering a new environment? Just double-tap your ear to switch between preset programs, and Eargo will automatically fine-tune the settings.

Eargo also stands out for its top-tier customer support. From the moment you show interest, a hearing professional guides you through a free hearing screening and helps assess your lifestyle needs. Upon purchase, you’ll have a telehealth session with a Personal Hearing Professional to ensure your device is set up perfectly. Plus, you’ll enjoy lifetime access to over 40 hearing professionals for ongoing support.

Details you need to know

Eargo designs their hearing aids with your lifestyle in mind. Their customization settings, available through the Eargo app, ensure that your hearing aids provide excellent sound quality even in the most challenging environments. Furthermore, a battery life of 16 hours and two full days of charge in the portable charging case means your rechargeable hearing aids will last as long as you do throughout the day. Additionally, they’re fully rechargeable and designed to last for the life of the device.

  • Hidden in-ear style provides discreet assistance

  • Sound Adjust automatically adjusts according to your Sound Match setting.

  • Open and closed petal options for sound customization

  • Easy-adjust with a double-tap

  • Lifetime support with over 40 professionals

  • 16-hour run time

  • Portable charging case provides up to 2 days of charge

  • IPX 7 water-resistance up to 30 minutes in less than 1 meter of depth

  • 1-2 year warranty with unlimited repairs and one-time loss or damage coverage

  • Easy to use app allows you to customize your Sound Match settings

  • 45-day return policy, plus free returns

Eargo Hearing Aids Review: Editorial Rating

Trusted Company Reviews Rating Score for Eargo: 8.6/10

The Eargo is a clear top choice in over-the-counter hearing aids. Receiving a 8.6/10 score, Eargo received high points for their nearly invisible, in-canal designs and their Sound Adjust technology that automatically adjusts the soundscape around you according to the listening programs you design in the app. There’s no need to pull out the app every time, meaning you can set it once and then let the device adjust the sound quality independently.

Furthermore, Eargo’s lifetime support with the availability of over 40 professionals means you’ll always help if any concerns arise.

While the warranty is limited to 1-2 years, its coverage is extensive, providing unlimited repairs and a one-time loss or damage coverage. L

More hearing aid reviews we recommend:

Eargo Style

Hearing aids come in many styles, including over-the-ear, in-the-ear, or completely-in-canal. Eargo has created its models to be discreet. At less than ¾” from end to top, the devices sit entirely in the ear.

In addition, the Eargo hearing aids are offered in sizes to guarantee fit and comfort. You’ll also receive interchangeable petals that you can change according to your preference. The soft, silicone tips feature open-style petals that create less occlusion in the ear canal, providing a more natural listening experience. However, depending on your level of hearing loss, you may prefer the interchangeable closed petals that minimize sound leakage and reduce feedback. The petals are easy to remove, allowing you to try both styles before making your decision.

Sound and Match Adjust

Eargo hearing aids employ proprietary Sound Match technology, allowing you to personalize your Eargo device with various listening programs. Simply adjust your preferences in the easy-to-use Eargo app upon setup. Going forward, your device will use the algorithm you’ve set to adapt your hearing experience in each environment.

Eargo Support

You’ll receive excellent support for your Eargo products from the first moment of consideration. A hearing test is not required before purchasing, but a free hearing screening is available on the Eargo website. Once you complete the screening, Eargo’s hearing professionals will assist you in deciphering the results and choosing the most appropriate device for your hearing loss.

Additionally, upon making your purchase, agents will assist you in scheduling a telehealth call with a Personal Hearing Professional. This team member will help you get started with your new device and remain available by phone whenever you need assistance.

If you have a question but don’t have time to make a call, no worries. The Eargo website is chock full of videos and how-to guides that assist you through tasks such as finding the perfect fit, adjusting your hearing programs, and cleaning your Eargo devices.

Is Eargo a Hearing Aid or Amplifier?

Eargo is a hearing aid. Unlike an amplifier that simply amplifies all noises around you, the Eargo adjusts the soundscape for a better hearing experience. The device will amplify some sounds, such as that of a speaker at your table, while lowering unnecessary background noise.

Who is Eargo Best for?

Eargo is an easy-to-use device for those with mild to moderate, high-frequency hearing loss. It is ideal for providing additional clarity rather than increased volume.

Furthermore, Eargo rechargeable hearing aids are available without a prescription. Simply visit Eargo.com and take the free hearing screening to receive recommendations on the best product for your needs.

If I have Tinnitus, will an Eargo hearing aid help?

Yes, hearing aids can help to relieve the symptoms of tinnitus. Eargo is featured in our overview of the best hearing aids for seniors with tinnitus. Always be sure to see a physician to address the underlying cause of your tinnitus before purchasing a hearing aid for symptom management.

Additional Eargo Information

Eargo product costs run on the lower end of the average for hearing aids. If you still find the price tag a little steep, you can choose their convenient financing, which offers 12-month, 24-month, or 36-month loans. Considering the lifespan of an Eargo is about three years, the financing works out nicely for those who opt for it.

EARGO Product Cost Comparison

Out-of-Pocket Cost

Payment Plan

Link by Eargo

$799

$26/Monthly

Eargo SE

$1,550-$1,650

$51/Monthly

Eargo 7

$2,550-$2,950

$83/Monthly

Eargo Hearing Aids Review: Customer Reviews

Eargo received a TrustPilot score of 4.6/5 stars with 89% of consumers giving the company five stars. Many reviewers stated they were long-time Eargo customers and were delighted with their Eargo products. They touted the life-changing features of the hearing aids and were impressed with the ease of purchase and fitting. They also expressed pleasure with Eargo’s customer service.

A few reviewers were displeased, stating that the Eargo app was difficult for them to use. Another stated that he was disappointed that he could not upgrade to the newer model for a discount when he had purchased his hearing aid shortly before the latest version was released.

Eargo Vs. Jabra

Eargo’s line of hearing aids and the Jabra hearing aids are each distinct. For starters, Eargo is highly discreet, fitting comfortably within the ear canal. On the other hand, Jabra sits behind the ear, making it quite noticeable. Depending on your preference, this may make or break your decision to choose Eargo over Jabra.

Eargo Vs. Jabra

Eargo

Jabra

Cost

As low as $73/month for 36 months or $2,250

PREMIUM PACKAGE $1,995 or as low as $65/month 

BASIC PACKAGE $1,795 or as low as $58/month

Type

In Canal

Behind the Ear

Bluetooth Connectivity

No

Yes

Warranty

1-2 year warranty with unlimited repairs and one-time loss or damage coverage

PREMIUM PACKAGE 3-year warranty and loss and damage protection 

BASIC PACKAGE 1-year warranty including loss and damage protection 

Water/Dust Resistance

IPX 7, up to 30 minutes, water depth less than 1 meter. Offers no protection against dust.

IP68, can be submerged for greater than 30 minutes up to 4 meters deep. Fully dust-tight.

Consumer Review Score

4.6/5

3.9/5

Additional Hearing Aids Reviews

Frequently Asked Questions

Does Medicare pay for Eargo?

Medicare Part A and Medicare Part B do not have provisions for hearing aides, Eargo or otherwise. If you have supplemental health insurance that covers treatment for hearing loss, you may be able to submit a claim for the cost of your hearing aids.

How long do Eargos last?

Eargo hearing aids run on rechargeable batteries with a 16-hour lifespan. While the Eargo may last longer, the batteries will likely last about three years before they fail. Therefore, plan on upgrading your product after about three years. Eargo does not recommend attempting to replace the battery in your hearing aid.

What is the life expectancy of Eargo?

The Eargo Hearing Aid website advises that their rechargeable batteries typically hold charge for three years after purchase. They offer discounts for those who are looking to replace their hearing aids after the warranty period.

Do I need a hearing test to buy Eargo?

No, you do not need a hearing test to purchase Eargo hearing aids. Eargo follows a direct-to-consumer model, which means they provide hearing aids without the requirement of a hearing test or professional fitting.

Disclosure

Disclaimer: While Eargo Hearing Aids have gained popularity among certain users, it's important to note that the effectiveness and suitability of hearing aids can vary based on individual hearing needs and preferences. Before placing a fully-in-the-ear device, it is recommended to consult with an audiologist or hearing care professional to determine the most appropriate hearing solution for your specific requirements.

Product Rating Criteria For Our Eargo Hearing Aids Review

  • Sound Quality: Assess the clarity, richness, and naturalness of sound. High-quality sound is crucial for understanding speech and enjoying ambient sounds.

  • Type and Style: Consider the different types available—such as behind-the-ear (BTE), in-the-ear (ITE), or completely-in-canal (CIC)—and which style suits your comfort, cosmetic preferences, and hearing loss level.

  • Features and Technology: Look for advanced features like directional microphones, noise reduction, feedback cancellation, and wireless connectivity to smartphones or TVs.

  • Ease of Use: Evaluate how easy it is to use the hearing aid, including changing batteries, adjusting volume, and switching between settings.

  • Battery Life: Consider the battery life of the hearing aid, whether it’s a traditional disposable battery or a rechargeable option, and how this fits with your lifestyle.

  • Connectivity Options: Check for compatibility with other devices. Many modern hearing aids can connect directly to smartphones, allowing for direct streaming of calls and media.

  • Customization and Programming: Ensure the hearing aid can be finely tuned and programmed by an audiologist to match your specific hearing loss pattern.

  • Durability and Warranty: Look into the build quality and warranty offered by the manufacturer. A good warranty can protect against defects and maintenance issues.

  • Price and Insurance: Consider the cost and what is covered by insurance or warranty programs. Hearing aids can be a significant investment, so understanding financial options is important.

  • Support and Aftercare: Evaluate the level of customer support provided, including follow-up adjustments, services, and accessibility of professional help.

Image Source: eargo.com

About Author

Dr. Ruth Reisman

Dr. Ruth Reisman

Dr. Ruth Reisman: Trusted Audiologist and Expert Reviewer of Hearing Aids Dr. Ruth Reisman, a licensed Audiologist and Hearing Aid Dispenser in New York State, is a trusted expert at Trusted Company Reviews (TCR). Selected as our expert reviewer for hearing aids, she brings extensive experience and a commitment to improving auditory health. At TCR, Dr. Reisman shares invaluable insights into the world of hearing aids. With a passion for effective communication, she specializes in helping individuals with auditory processing deficits through virtual hearing rehabilitation and communication coaching at Urban Hearing. Certified by the American Speech and Hearing Association, Dr. Reisman has led the Audiology department at Lenox Hill Hospital and serves as an associate professor at reputable institutions. Her expertise extends to fitting advanced hearing implants, making her an invaluable resource for our audience. Dr. Reisman's dedication also extends to individuals with Attention Deficit (Hyperactivity) Disorder (AD(H)D) and other co-morbid disorders. Through her research, she has developed methods to evaluate and treat this population, improving their attention, behaviors, and social-emotional skills. As TCR's expert reviewer of hearing aids, Dr. Ruth Reisman provides trusted guidance and recommendations. Her expertise, passion, and commitment to improving auditory health make her an invaluable asset to our team and a reliable source of information for individuals seeking the best hearing solutions.