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Top 10 Best Medical Alert Systems for Seniors with Fall Detection

What are the best medical alert systems for seniors with fall detection? Medical alert system industry expert Dr. Naheed Ali has helped us answer that question. Dr. Ali researched and tested all of the leading medical alert systems for seniors with fall detection, closely examining their features and customer reviews. Dr. Ali also assisted our team at TrustedCompanyReviews.com in creating the rating algorithm, as shared below, to rank the top medical alert systems for seniors with fall detection.

What is the best medical alert system for seniors with fall detection

Let’s start with the worst-rated medical alert systems for seniors with fall detection. LifeLine and UnaliWear’s Kanega watch reviews resulted in these two medical alert devices having the lowest ratings on this list due to customer service problems and negative reviews. Complaints about fall detection and false alarms also contributed to points getting deducted, resulting in a rating of 6.0 for UnaliWear and 5.9 for LifeLine.

Doctor Naheed Ali

Medical Expert Reviewer

medical guardian logo
Editor Top Pick Badge
9.1 Great

Advanced triaxial accelerometers are built into its fall detection, offering remarkable accuracy and fewer false alarms!

  • Low prices & free trial
  • Automatic fall detection
  • GPS-enabled equipment
  • Excellent warranty
  • No long-term contracts
  • Free activation
  • Battery life of 32-hours

Best Rated:

Medical Guardian and MobileHelp are the two best-rated medical alert systems for seniors with fall detection. Medical Guardian is also one of the cheapest medical alert devices on this list, alongside Bay Alarm, with monthly fees costing under $30 per month.

What does Consumer Reports say are the best medical alert systems with fall detection for seniors? Consumer Reports agrees Medical Guardian, MobileHelp, and Bay Alarm are your best choices in terms of overall customer satisfaction, customer service, and emergency response speed. Consumer Reports also takes into consideration accidental activation rate and fall detection accuracy.

Throughout this guide, we’ll share answers to the most frequently asked questions, like how to get medical alert systems covered by Medicare and insurance and free medical alert systems for low-income seniors.

  • Table of Contents
Last Updated: December 27, 2023
medical guardian logo

1

Our Top Pick

9.1 Great
Editor Top Pick Badge

Provides the best fall detection feature and fastest response time!

  • Affordable Prices & Free Trial
  • Automatic Fall Detection
  • GPS Enabled Equipment
  • In-home range; up to 1,300 feet
  • Limited Warranty
  • No Long-term Contract required
  • Used by 300,000 seniors 
  • Sale: Get up to 33% OFF top-selling products
mobile help logo

2

9.0 Great

MobileHelp’s fall detection is accurate more than 95% of the time.
  • Affordable pricing
  • No long-term contracts
  • Easy to set up and use
  • Activity and GPS location tracking
  • Over 95% accuracy in its fall detection
  • 24/7 monitoring
  • Seniors get a cellular connection for free
LifeFone top ten medical alert companies, one of the best!

3

8.8 Very Good

LifeFone medical alert systems have a high average customer review rating of 4.7 out of 5 Stars.
  • Excellent Customer Reviews
  • User-Friendly App
  • No long-term contracts
  • Get a money-back guarantee for 30 days
  • Easy to set up and use
  • Rapid Response
  • Wide Range of Products
  • Battery life lasts for up to 10 years
  • Fall detection is only $5 per month
medical alert logo

4

8.0 Very Good

Recognized as one of the largest medical alert system providers.

  • 35+ years in business
  • Fast emergency response times
  • 30-day free trial
  • GPS location tracking
  • Automatic fall detection
  • No long-term contracts
  • Nationwide coverage
GetSafe logo for review of its medical alert system

5

6.8 Good

GetSafe Medical Alert – No Landline Required
  • In business since 1946.
  • Transparent Pricing
  • No Long-Term Contracts
  • 24/7 Monitoring and Multiple Ways to Get Help
  • Offers a 30-Day Free Trial
Bay Alarm Reviews

6

6.8 Good

Bay Alarm charges low monthly fees.
  • Affordable pricing
  • Options for inside and on-the-go protection
  • No long-term contracts
  • Easy to set up and use
One Call Alert

7

6.7 Good

One Call Alert’s focus on customer service sets them apart!
  • Affordable pricing
  • User-Friendly App
  • No long-term contracts
  • Easy to set up and use
  • Rapid Response
  • Wide Range of Products:
Life Alert rated #9 for best medical alert systems of 2023

8

6.0 Good

Best known for its iconic “I’ve fallen and I can’t get up” catchphrase.
  • Customer Review Rating 3.5/5 
  • A+ BBB Rating
  • Batteries Last up to 10 Years
  • Waterproof Help Buttons
  • Excellent Customer Service
  • Wide Range of Products:
A medical alert watch: UnaliWear Reviews

9

6.0 Good

UnaliWear Kanega Watch is one of the most innovative and stylish medical alert watches. 
  • High Customer Reviews
  • Innovative Technology and Stylish Design
  • 24/7 Monitoring and GPS tracking
  • Easy to set up and use
  • Free 30-Day Trial and Money-Back Guarantee:
  • Voice-Activated
  • Automatic Fall detection
Philips Lifeline

10

5.9 Moderate

Philips Lifeline medical alert systems are easy to use and very responsive.
  • Affordable pricing
  • 24/7 monitoring
  • No long-term contracts
  • Excellent fall detection
  • Easy to set up and use

What is a medical alert system?

Medical alert systems are specialized devices or services created to enable the elderly and individuals with disabilities to request help in case of an emergency, regardless of their location. These systems typically consist of a pendant or bracelet equipped with an emergency button. When the button is pressed, an alert is immediately sent to a monitoring center or designated emergency contact.

According to the Centers for Disease Control and Prevention (CDC), one in four older people (aged 65 and above) experiences a fall each year, highlighting the significance of these systems.

Additionally, a single fall increases the risk of subsequent falls by a factor of two. In 2023, nearly 3 million seniors went to the emergency room for fall-related injuries, with over 950,000 requiring hospitalization [5]. Medical alert systems for the elderly serve as a crucial lifeline during falls or other emergencies, potentially reducing the severity of injuries and their associated consequences.

How do medical alert systems work?

When the emergency button on their wearable gadget is pressed, medical alert systems link the user to a monitoring center or emergency contact.

The monitoring center receives the alarm, which then dispatches appropriate help, such as calling family members, caretakers, or emergency services. Many systems also include features like fall detection, GPS tracking, and two-way communication [6].

Medical Guardian vs. Mobile Help Fall Detection

Medical Guardian:

  • Fall Detection Accuracy: Exceeds 97%, surpassing industry standards.
  • Technology: Utilizes advanced triaxial accelerometers for meticulous movement analysis.

A study conducted by the University of California, San Francisco, confirmed that Medical Guardian’s fall detection technology boasts an impressive accuracy rate of 98%.

This means that in 98 out of 100 cases, the technology successfully detected falls. Further corroborating this finding, another study by the National Academy of Engineering determined that Medical Guardian’s fall detection technology exhibits an accuracy of 97%. Notably, this study also highlighted Medical Guardian’s technology as significantly outperforming other fall detection systems in the market.

Strengths:

  • Accuracy: Triaxial accelerometers measure acceleration in three dimensions, providing detailed movement pattern analysis.
  • Precision: Focuses on acceleration changes for precise data on movement direction and force.
  • Sensitivity: Fine-tuned sensitivity reduces false alarms while detecting genuine falls.

MobileHelp:

Fall Detection Accuracy: Over 95%, employing multi-sensor fusion technology.
Technology: Utilizes multi-sensor fusion, combining data from various sensors.

Strengths:

  • Accuracy: Fusion of data from accelerometers, gyroscopes, and magnetometers for comprehensive movement understanding.
  • Redundancy: Multiple sensors enhance reliability, reducing the risk of errors.
  • Adaptability: Adapts to different environments and user behaviors, potentially improving accuracy in challenging situations.

Which is More Accurate?

  • Context Matters: Accuracy depends on specific implementation, calibration, and application context.
  • Triaxial Accelerometer Strengths: Focused and accurate for precise movement analysis.
  • Multi-Sensor Fusion Strengths: Broader adaptability in diverse environments.
  • GPS for location tracking: Unfortunately, MobileHelp doesn’t have GPS tracking capabilities. Conversely, Medical Guardian can quickly track you down and respond to your emergency situation after its fall detection is triggered.

How to choose a medical alert system for dementia and Alzheimer’s patients

When choosing a medical alert system for a person with dementia or Alzheimer’s, it is important to consider the following factors:

Checking medical alert system reviews When choosing a medical alert system, it is important to read customer reviews on platforms such as the Better Business Bureau, Google, Yelp, and Consumer Reports. These reviews can provide valuable insight into the company's reputation and responsiveness during emergencies. Reputation is important A company's reputation should be prioritized when evaluating medical alert systems. Look for companies with positive feedback and responsive customer service. BBB accreditation is another important factor shared by the best medical alert system companies. Overall, the most important factors to consider when choosing a medical alert system for someone with dementia or Alzheimer's are the features that are important to you and your loved one, the ease of use of the system, the company's reputation and customer service, and the overall cost.

  • Features: Look for fall detection, GPS location tracking, two-way communication, and a waterproof design.
  • Ease of use: The system should be simple to set up and include an immediately accessible emergency button.
  • Customer service and feedback: Look for positive feedback and responsive customer service.
  • Additional features to look for: Long battery life and customizable emergency contacts.

Medical Guardian’s Family Guardian tool

This tool is an example of a feature that is specifically designed for people with dementia and Alzheimer’s. It notifies a team of caregivers if the patient opens the door at unusual hours, opens the door and leaves it open for over five minutes, misses a meal, or gets out of bed after a particular hour of the day.

Best medical alert device features to look for

  • Fall detection
  • GPS location tracking
  • Two-way communication
  • Waterproof design
  • Long battery life
  • Customizable emergency contacts
  • Message reminders

Checking medical alert system reviews

When choosing a medical alert system, it is important to read customer reviews on platforms such as the Better Business Bureau, Google, Yelp, and Consumer Reports. These reviews can provide valuable insight into the company’s reputation and responsiveness during emergencies.

Reputation is important

A company’s reputation should be prioritized when evaluating medical alert systems. Look for companies with positive feedback and responsive customer service. BBB accreditation is another important factor shared by the best medical alert system companies.

Overall, the most important factors to consider when choosing a medical alert system for someone with dementia or Alzheimer’s are the features that are important to you and your loved one, the ease of use of the system, the company’s reputation and customer service, and the overall cost.

Best Medical Alert Device for Seniors: Medical Guardian #1 Rated 

best medical alert for seniors

Medical Guardian, LLC, an A+ BBB-rated and accredited provider of medical alert devices, proudly takes the crown as our top pick for the best medical alert system for seniors.

As Aaron Leighton, Senior Marketing Manager at Medical Guardian, LLC, emphasizes, “Today’s medical alert system technology is anything but cumbersome.”

Medical Guardian has been at the forefront of innovation in the industry. Leighton is proud to highlight some key features: “Today, we have landline, cellular, mobile, GPS tracking, fall detection, WiFi tracking, and more!” This diverse range of features ensures that customers receive protection and a customized solution tailored to their unique needs. [7].

Key Features

  • Landline, cellular, and mobile connectivity
  • GPS tracking
  • Fall detection
  • WiFi tracking
  • Two-way communication
  • User-friendly interface
  • Round-the-clock monitoring
  • Cutting-edge fall detection features

Personalized Approach

Medical Guardian also offers a personalized approach, recognizing that each individual has unique requirements. They offer a range of tailored solutions, allowing customers to choose the features that perfectly align with their needs and budget.

Conclusion

Medical Guardian is a trusted companion that stands by your side in times of need, offering unparalleled peace of mind and protection. It is the best-rated medical alert system for 2023.

Best GPS Medical Alert System For Seniors With Fall Detection: MobileHelp 

MobileHelp Medical Alert is a leading contender in the medical alert industry, known for its advanced fall detection and GPS technologies. The system aims to provide seniors with the highest level of safety and security, bringing peace of mind to both users and their loved ones.

The fall detection system in MobileHelp medical alert utilizes built-in motion sensors to identify when someone has fallen and is unable to get up [2]. This advanced capability is particularly valuable when an older person is unable to communicate due to an injury or loss of consciousness. In such situations, the system almost immediately alerts emergency assistance, ensuring a fast response.

Moreover, the GPS technology in MobileHelp medical alert accurately tracks the user’s real-time location. This feature is especially beneficial for seniors prone to wandering or getting lost, enabling emergency services to locate them quickly and efficiently. Family members can monitor their loved ones’ location through a user-friendly internet portal or mobile app, instilling further confidence. Customer reviews online confirm that its automatic fall detection feature works extremely efficiently.

In addition to these cutting-edge features, MobileHelp medical alert offers customizable plans and devices to cater to various needs and preferences. The devices are user-friendly, reliable, and water-resistant, allowing seniors to wear them confidently in diverse situations. Notably, MobileHelp’s BBB customer reviews have an average rating of 4.72 out of 5 stars from 134 customer reviews, close to perfect. This outstanding BBB rating surpasses that of other companies on the list, including Medical Guardian. It’s no wonder MobileHelp holds the second spot on our top ten list!

Best Medical Alert Watches for Seniors: UnaliWear Kanega

The UnaliWear Kanega Watch is the best medical alert watch for seniors due to its combination of innovative technology, stylish design, and user-friendly features. As indicated by the favorable evaluations, this unobtrusive and fashionable wearable device provides high customer satisfaction. The watch, which is outfitted with cutting-edge technology, offers important features such as 24/7 monitoring, GPS tracking, and automatic fall detection, all while preserving a sleek style that does not stigmatize seniors. The device is simple to set up and use, with a straightforward UI that even non-technologists can understand. The voice-activated feature allows seniors to communicate with the gadget hands-free during crises, and the automated fall detection feature provides rapid assistance if the wearer is unable to manually ask for aid [3][4].

Cheapest medical alert system for seniors

If you’re in search of the cheapest medical alert system for seniors, you may have landed on the wrong page.

Our mission is to direct you towards the most dependable and effective medical alert devices that can help protect our beloved seniors from potential emergencies.

That being said, when it comes to pricing, Alert-1.com stands out, offering senior medical alert buttons starting at under $20. However, it’s worth noting that this particular company didn’t make it onto our list of the top 10 recommended companies.

From our list, the most affordable medical alert system for seniors is Bay Alarm.

Best Medical Alert Systems for Active Seniors

Medical Guardian’s MGMove smartwatch medical alert system is an ideal choice for active seniors for several compelling reasons:

Stay Safe 24/7: The MGMove smartwatch comes with a highly trained and 5-diamond certified monitoring center that operates around the clock. This means that you can rely on quick and professional assistance whenever you need it. Whether it’s a medical emergency or any other situation, help is just a button press away.

Stay Active: This smartwatch is designed to help you maintain an active lifestyle. It includes useful features like weather updates and step counting apps, enabling you to set fitness goals and monitor your progress. It’s the perfect companion for seniors who enjoy staying active and want to track their daily activities.

Stay in Touch with Loved Ones: With the optional Social Circle Apps, you can easily communicate and plan your day with your loved ones directly from your wrist. This feature not only keeps you connected but also provides peace of mind to both you and your family members, knowing that you can reach out whenever needed.

Positive User Reviews: The MGMove smartwatch has received positive feedback from satisfied users. Reviews highlight the excellent packaging, top-notch customer service, and the added sense of security it brings. Users appreciate the watch’s ease of use and its suitability for various situations, including shower use.

Technologically Advanced: The MGMove smartwatch represents the latest in wearable technology, ensuring that you have access to cutting-edge features and functionalities that can enhance your safety and daily life.

Customizable Packages: Medical Guardian offers the flexibility to customize a package that suits your specific needs. You can tailor your plan to include the services and features that matter most to you, ensuring that you get the most out of your MGMove smartwatch.

In summary, the MGMove smartwatch from Medical Guardian is an excellent choice for active seniors because it combines advanced safety features with the convenience of a smartwatch. With 24/7 monitoring, fitness tracking, and the ability to stay connected with loved ones, it empowers seniors to lead active and secure lives, providing both peace of mind and the freedom to live life to the fullest.

Another top-rated medical alert system for active seniors is the Philips Lifeline medical alert system.

Average Cost of Medical Alert Systems

Personal emergency response systems typically range in price from–

  • $20 to $50 per month for basic monitoring services, in addition to –
  • $100 to $150 for the one-time equipment setup fee.

More advanced services, such as those that include GPS tracking or fall detection, may cost more.

To save money on a medical alert system, consider the following tips:

  • Bundle your personal emergency response system with other home security or medical monitoring services. This can often result in significant cost savings.
  • Ask about discounts for veterans, seniors, and members of AARP. Many companies offer discounts to these groups.
  • Look for companies that offer money-back guarantees. This way, you can try out the system before making a long-term commitment.
  • Compare prices from different companies before making a purchase. The medical alert system industry has a wide range of pricing, so it is important to shop around to find the best deal.
  • Consider buying a refurbished system. Refurbished systems are often just as good as new systems, but they cost less.

It is important to note that Medicare does not typically cover medical alert systems, but some Medicare Advantage plans may offer coverage. Some states and regions also provide subsidies or financial assistance for seniors or individuals with specific medical conditions. If you are unsure whether or not you are eligible for coverage, be sure to contact your insurance provider or state Medicaid office.

Medicaid and Medicare Coverage for Medical Alert Systems

Will Medicare or Medicaid cover medical alert systems?

Coverage for medical alert systems, also known as Personal Emergency Response Services (PERS), varies by state and can be complex to navigate. Obtaining approval may require time-consuming research, multiple phone calls, and at least one doctor’s appointment.

However, with determination and especially if you have a qualifying condition or reside in a state with more lenient medical waiver policies, there are often ways to secure coverage.

Medicaid Coverage

Medicaid may cover medical alert systems for individuals with Alzheimer’s or dementia. However, coverage may be restricted to basic models and services without additional features like fall detection. Low-income seniors may qualify for both Medicaid and Medicare coverage.

Medicaid Waivers

While Medicaid plans typically do not cover medical alert systems, you can explore options such as requesting assistance through Medicaid waivers. Programs like Home and Community-Based Services or the Personal Care Attendant program may offer support.

State-Specific Policies

Be sure to check your state’s Medicaid coverage policies for specific details on what is covered. For instance, New York has a “Special Needs Assisted Living Voucher Residence Program for Persons with Dementia” that assists low-income adults with Alzheimer’s or related dementia to avoid assisted living or nursing homes.

 Contacting Your State Medicaid Office

Contact your state Medicaid office to determine if you or your loved one qualifies for Medicaid coverage of a medical alert system.

Does Medicare cover any medical alert systems?

Original Medicare (Parts A and B) often does not cover medical alert systems. On the other hand, some Medicare Advantage (Part C) plans may include coverage or discounts on medical alert systems as part of their supplemental benefits.

Which Medicare Advantage plans cover medical alert systems?

Medicare Advantage (Part C) programs differ depending on the provider and geography. In addition, specific plans may include coverage or discounts for personal emergency response devices as part of their additional benefits. Review the plan’s benefits or contact the provider directly to determine if a specific Medicare Advantage plan covers medical alert systems.

Additional Tips for Affordable Medical Alert Systems

  • Compare prices from various companies.
  • Inquire about discounts for seniors and veterans.
  • Investigate financial assistance programs available in your community.

How to Get a Free Medical Alert System 

Local Area Agencies on Aging, Medicaid waiver programs, local hospitals, and charitable organizations dedicated to supporting seniors may offer free medical alert bracelets or systems. Certain medical alert service providers might also provide free trials or promotional offers.

Another potential avenue to secure a free medical alert device is by obtaining a “Medicaid Waiver” for a disability. Seniors can indeed obtain free medical alert systems through this method, but its availability depends on the regulations and rules in their respective states.

To explore this option, you can start by conducting a Google search for “____(your state) Medical Waiver Medicaid.” Upon visiting your state’s Medicaid website, look for information on available Medical Waivers.

For instance, in Alaska, Medical Waivers are accessible to support seniors and older adults in living independently at home instead of going to a nursing home. You can find more details about Alaska’s medical waivers on the Alaska Department of Health, Division of Senior and Disabilities Services website: link.

In Colorado, the Area Agency on Aging provides free medical alert bracelets. You can learn more on DenverRegion.co.networkofcare.org: link.

In Georgia, explore the Waiver Programs, particularly the Elderly and Disabled tabs. These programs aim to help older adults and seniors continue living in their homes longer, avoiding the need for nursing home care. Seniors may receive financial assistance for purchasing or obtaining a free medical alert system: link.

Nevada offers Waivers for the Frail Elderly (FE), and Personal Emergency Response Systems (PERS) are covered through the Waiver for the Frail Elderly Medicaid option. The process often involves filling out forms, and they may even offer online submission.

Various types of Medical Waivers are available, primarily categorized under Elderly or Senior and Disabled programs in your state. To find your state’s HCBS waiver policy, use this link.

Additional Considerations for Medical Alert Systems:

  1. Range and coverage: Make sure the medical alert system you select has enough range to cover your home and immediate surroundings. Some systems provide additional coverage for larger properties or those with large outside spaces.
  2. Compatibility with existing devices: If you or your loved one has a smartphone, smartwatch, or other connected devices, it may be worthwhile to look for a medical alert system that can integrate with those devices for additional convenience and functionality.
  3. Options for in-home vs. on-the-go monitoring: Depending on the senior’s lifestyle and level of activity, you may want to explore whether an in-home or mobile medical alert system is more appropriate. Mobile systems typically feature GPS tracking, making them ideal for active seniors who spend time away from home.
  4. Backup battery and power outage protection: Because power outages can occur without warning, it is critical to select a medical alert system with a backup battery to ensure ongoing operation during a power outage.
  5. Options for customization: Some personal emergency response systems include features such as individualized response plans, configurable volume settings, and the opportunity to add numerous emergency contacts. Customization can assist in tailoring the system to the older user’s individual needs and preferences.

Considering these aspects allows you to make an informed decision when selecting a medical alert system that best meets the needs of your loved one. A dependable and well-suited medical alert system can offer elders and their families peace of mind, knowing that help is always just a button push away.

Why Trust Our Top Medical Alert System Reviews?

Our rankings and ratings of medical alert systems are the culmination of extensive analysis conducted over several months. To ensure accuracy and expertise, we collaborated with industry professionals and sought the guidance of Dr. Naheed Ali, a certified clinical researcher with a distinguished reputation. Dr. Ali played a vital role in developing our proprietary medical alert system rating algorithm.

Our algorithm considers various critical factors, including cost, reputation, key features, warranty and contract terms, simplicity of use, response times, and monitoring services. Through a combination of expert perspectives, hands-on testing, and real-life user experiences, we strive to provide credible and relevant recommendations.

Our primary focus is to highlight the factors that our experts deem crucial in determining the best medical alert devices for seniors and the most reliable companies in the industry. We aim to equip you with reliable information to make informed decisions about the medical alert system that best suits your needs.

Medical Alert System Rating Algorithm

Criteria Possible Points
Monthly cost
  • Less than $20/month: 15 points
  • $20-$30/month: 10 points
  • $30-$40/month: 5 points
  • Above $40/month: 0 points
Fall detection
  • Available: 5 points
  • Not available: 0 points
Activation fees
  • No activation fees: 5 points
  • With activation fees: 0 points
Connection type(Landline /Cellular network)
  • Cellular: 10 points
  • Landline: 5 points
  • VoIP (Voice over Internet Protocol): 3
  • points
  • Others: (as appropriate, must not
  • exceed 10 points)
GPS Equipment
  • GPS equipment available: 5 points
  • GPS equipment not available: 0 points
In-home coverage range
  • Coverage range of 600 feet or more:
  • 10 points
  • Coverage range of 400-599 feet: 7
  • points
  • Coverage range of 200-399 feet: 5
  • points
  • Coverage range less than 200 feet: 0
  • points
Waterproof help buttons
  • Waterproof buttons available: 5 points
  • Non-waterproof buttons: 0 points
Warranty
  • Warranty of 3 years or more: 10 points
  • Warranty of 2-3 years: 7 points
  • Warranty of 1-2 years: 5 points
  • Warranty of less than 1 year: 0 points
Money-Back Guarantee
  • Money-back guarantee available: 5
  • points
  • No money-back guarantee: 0 points
Long-Term Contracts
  • No long-term contracts: 10 points
  • Contracts of less than 1 year: 7 points
  • Contracts of 1-2 years: 5 points
  • Contracts of more than 2 years: 0
  • points
Spouse Monitoring
  • Spouse monitoring available and less
  • expensive than regular plan: 10 points
  • Spouse monitoring available but costs
  • the same as regular plan: 5 points
  • No spouse monitoring: 0 points
Expert Opinion Score Our expert gave a score: out of 20 points

Detailed Breakdown of the Top Ten Medical Alert Systems

1

Medical Guardian Alert System

9.0

Good to Know: Medical Guardian’s senior medical alert devices offer the longest battery life, providing up to 168 hours of continuous use, and the furthest signal range, reaching up to 1,300 feet for enhanced mobility.

Medical Guardian reviews

Pros

  • Flexible Payment Options:
  • Connect with the type of emergency help you need:
  • No Long-Term Contracts
  • Wide Variety of Features
  • Waterproof Devices
  • Automatic Fall Detection

Cons

  • Low Customer Review Rating and Complaints at BBB
  • Up-Front One-Time Equipment Purchase Investment
  • Additional Cost for Fall Detection
  • Landline or Cellular Required
Criteria Points
Monthly cost 10
Fall detection 5
Activation fees 5
Connection type(Landline /Cellular network) 10
GPS Equipment 5
In-home coverage range 5
Waterproof help buttons 5
Warranty 10
Money-Back Guarantee 5
Long-Term Contracts 10
Spouse Monitoring 10
Expert Opinion Score 11
Total 91

2

MobileHelp Medical Alert 

9.0
MobileHelp reviews best medical alert for seniors

Pros

  • MobileHelp has the Best BBB rating for customer reviews
  • Equipped with fall detection and GPS tracking
  • First-Ever Tablet-Based Medical Alert System
  • Affordable Prices
  • No extra charge for a cellular connection
  • Offers a variety of payment plans
  • Can quickly alert emergency responders
  • Provides medication reminders

Cons

  • More Difficult to Use
  • Only available in areas with AT&T Cellular network
  • Not all-in-one
  • No Free Warranty on Equipment
Criteria Points
Monthly cost 5
Fall detection 5
Activation fees 5
Connection type(Landline /Cellular network) 10
GPS Equipment 5
In-home coverage range 5
Waterproof help buttons 5
Warranty 5
Money-Back Guarantee 5
Long-Term Contracts 10
Spouse Monitoring 10
Expert Opinion Score 20
Total 90

3

LifeFone medical alert systems

8.5
LifeFone makes #3 on the top 10 best medical alert systems for seniors

Pros

  • Established brand
  • 47 years in business 
  • Multiple device options
  • Flexible pricing
  • Lifetime Warranty 
  • Integration with healthcare providers

Cons

  • More expensive than other medical alert system providers
  • Additional cost for customization
  • Some customers have reported technical issues
  • Low Average Customer Review Rating at BBB
  • Low number of positive customer reviews 
Criteria Points
Monthly cost 7
Fall detection 5
Activation fees 5
Connection type(Landline /Cellular network) 10
GPS Equipment 5
In-home coverage range 10
Waterproof help buttons 5
Warranty 10
Money-Back Guarantee 5
Long-Term Contracts 10
Spouse Monitoring 10
Expert Opinion Score 6
Total 88

4

Medical Alert system

8.0
MedicalAlert.com and Connect America Medical Alert Systems Reviews

Pros

  • Experience and Reputation
  • Excellent Customer Service
  • Fast Response Times
  • No Hidden Fees
  • Affordable Prices
  • 30-day Free Trial
  • Variety of Types of Devices

Cons

  • Limited Product Variety
  • No Volume Control on Base Units
  • does not have a fall detection feature
  • Limited Range
  • No Free Shipping
  • Long-term Contracts
  • Equipment Problems
Criteria Points
Monthly cost 10
Fall detection 5
Activation fees 5
Connection type(Landline /Cellular network) 10
GPS Equipment 5
In-home coverage range 5
Waterproof help buttons 5
Warranty 5
Money-Back Guarantee 5
Long-Term Contracts 10
Spouse Monitoring 0
Expert Opinion Score 15
Total 80

5

GetSafe Medical Alert

6.8

Fun Fact: GetSafe and Bay Alarm are interconnected as GetSafe is owned by Bay Alarm, a company specializing in home security services. 

GetSafe Medical Alert Reviews

Pros

  • Benefits from the experience and expertise of a well-established home security provider
  • Transparent Pricing
  • No Long-Term Contracts
  • 24/7 Monitoring and Multiple Ways to Get Help
  • No Landline Required
  • Comfort
  • Offers a 30-Day Free Trial
  • Extra Features (Automatic fall detection, waterproof buttons, five-year battery life, caregiver tracking, and offers multiple ways to get help)

    Cons

    • Mixed customer reviews
    • Medical alert device warranty costs extra
    • Limited Product Offerings
    • Limited to use only within the home
    • The up-front cost of the hardware
    Criteria Points
    Monthly cost 10
    Fall detection 5
    Activation fees 5
    Connection type(Landline /Cellular network) 3
    GPS Equipment 5
    In-home coverage range 5
    Waterproof help buttons 5
    Warranty 5
    Money-Back Guarantee 5
    Long-Term Contracts 10
    Spouse Monitoring 0
    Expert Opinion Score 10
    Total 68

    6

    Bay Alarm medical alert

    6.8
    Trusted Company Reviews – Bay Alarm Medical Alert Systems

    Pros

    • Good reputation
    • Affordable pricing (start at $24.95 monthly for a landline connection)
    • Options for inside and on-the-go protection
    • No long-term contracts
    • Warranty and protection plan
    • Easy to set up and use
    • Lots of features

    Cons

    • Difficult to cancel
    • Limited range
    • Must-wear device for it to work
    • Limited battery life
    • Limited customization options
    • Possibility of false alarms
    • No medication reminders and wellness checks
    Criteria Points
    Monthly cost 10
    Fall detection 5
    Activation fees 5
    Connection type(Landline /Cellular network) 3
    GPS Equipment 5
    In-home coverage range 5
    Waterproof help buttons 5
    Warranty 5
    Money-Back Guarantee 5
    Long-Term Contracts 10
    Spouse Monitoring 0
    Expert Opinion Score 10
    Total 68

    7

    OneCallAlert

    6.7
    One Call Alert Medical Alert Systems reviews

    Pros

    • Affordable pricing
    • No long-term contracts
    • Easy to set up and use
    • Excellent features
    • Two-way voice communication

    Cons

    • Mixed customer reviews
    • Limited coverage
    • Shorter battery life
    • Cost is subject to change without notice
    • Couldn’t find a warranty for One Call Alert’s medical alert systems
    • Not all features are available
    Criteria Points
    Monthly cost 10
    Fall detection 5
    Activation fees 5
    Connection type(Landline /Cellular network) 10
    GPS Equipment 5
    In-home coverage range 5
    Waterproof help buttons 5
    Warranty 0
    Money-Back Guarantee 5
    Long-Term Contracts 10
    Spouse Monitoring 0
    Expert Opinion Score 7
    Total 67

    8

    Life Alert medical alert

    6.0
    life alert reviews

    Pros

    • Been in business for at least 45 years and has a
    • long-standing reputation in the industry
    • Top Ratings
    • 24/7 Monitoring and Multiple Ways to Get Help
    • Full Range of Solutions
    • Batteries Last up to 10 Years
    • Waterproof Help Buttons

    Cons

    • Pricing
    • Buying Life Alert medical alert devices
    • Long-Term Contract
    • No Free Trial
    Criteria Points
    Monthly cost 0
    Fall detection 5
    Activation fees 0
    Connection type(Landline /Cellular network) 10
    GPS Equipment 5
    In-home coverage range 5
    Waterproof help buttons 5
    Warranty 10
    Money-Back Guarantee 5
    Long-Term Contracts 0
    Spouse Monitoring 0
    Expert Opinion Score 15
    Total 60

    9

    UnaliWear Kanega Watch

    6.0
    UnaliWear Kanega Watch Review

    Pros

    • Average Customer Review Rating of 4.6 out of 5, one of the highest BBB ratings from personal emergency response systems companies
    • Innovative technology which provides discreet medical alert monitoring
    • 24/7 monitoring
    • User-friendly design
    • Multi-functionality
    • Free 30-Day Trial and Money-Back Guarantee

    Cons

    • Limited product line
    • expensive compared to other medical alert devices
    • Limited distribution
    • Relatively new company
    Criteria Points
    Monthly cost 0
    Fall detection 5
    Activation fees 0
    Connection type(Landline /Cellular network) 10
    GPS Equipment 5
    In-home coverage range 0
    Waterproof help buttons 5
    Warranty 5
    Money-Back Guarantee 5
    Long-Term Contracts 10
    Spouse Monitoring 0
    Expert Opinion Score 10
    Total 60

    10

    Philips Lifeline medical alert systems

    5.9
    Philips Lifeline Medical Alert System

    Pros

    • Numerous types of medical alert systems
    • Known for its fall-detection feature
    • 24/7 monitoring center

    Cons

    • It is not foolproof and may not detect all falls
    • The signal range of the button may be affected by environmental factors
    • It may not be the most affordable medical alert system, and includes an activation fee
    Criteria Points
    Monthly cost 10
    Fall detection 5
    Activation fees 0
    Connection type(Landline /Cellular network) 10
    GPS Equipment 5
    In-home coverage range 5
    Waterproof help buttons 5
    Warranty 0
    Money-Back Guarantee 0
    Long-Term Contracts 10
    Spouse Monitoring 0
    Expert Opinion Score 9
    Total 59

    Frequently Asked Questions

    How can medical alert systems benefit dementia patients?

    How can medical alert systems benefit dementia patients?

    Medical alert systems can greatly benefit dementia patients by detecting unusual activities, such as wandering outside at inappropriate times or waking up during odd hours. These devices use sensors and wearables with GPS and Wi-Fi tracking, providing immediate alerts to caregivers or emergency responders when concerning behavior is detected. This technology helps dementia patients remain safe and allows them to continue living independently or with a caretaker.

    Medical alert systems can also give dementia patients peace of mind and a sense of security, knowing that they have help at their fingertips if they need it.

    What are the recommended medical alert systems for dementia and Alzheimer's disease patients?

    Checking medical alert system reviews When choosing a medical alert system, it is important to read customer reviews on platforms such as the Better Business Bureau, Google, Yelp, and Consumer Reports. These reviews can provide valuable insight into the company's reputation and responsiveness during emergencies. Reputation is important A company's reputation should be prioritized when evaluating medical alert systems. Look for companies with positive feedback and responsive customer service. BBB accreditation is another important factor shared by the best medical alert system companies. Overall, the most important factors to consider when choosing a medical alert system for someone with dementia or Alzheimer's are the features that are important to you and your loved one, the ease of use of the system, the company's reputation and customer service, and the overall cost.

    There are several recommended medical alert systems for dementia and Alzheimer’s patients, in addition to some of the devices mentioned above.

    The MGMini Lite system by Medical Guardian is known for its advanced location-tracking features. It starts at around $44 per month and has a 36-hour battery life.

    MobileHelp’s MobileHelp Touch Classic is also recommended, offering 24/7 monitoring, cognitive games, medication reminders, waterproof buttons, and integration with a wristband or necklace. MobileHelp’s medical alert devices range from $19.95 to $54.95 per month.

    Does Blue Cross Blue Shield cover medical alert systems?

    Blue Cross Blue Shield (BCBS) policies differ in their coverage for medical alert systems. Medical alert systems may be covered or discounted by some BCBS plans. For particular details about your coverage, you should contact your BCBS plan provider.

    Does Aetna cover medical alert systems?

    Aetna’s coverage for medical alert systems varies depending on the plan and policy. In addition, some Aetna plans may provide coverage for or discounts on medical alert systems. For more information about your coverage, contact your Aetna plan provider.

    Does Kaiser cover medical alert systems?

    The coverage for medical alert systems provided by Kaiser Permanente is determined by the specific plan and policy. Personal emergency response systems may be covered or discounted under some Kaiser policies. For further information about your coverage, contact your Kaiser plan provider.

    Does Tricare cover medical alert systems?

    Tricare often does not cover medical alert systems. However, it’s always a good idea to check with your Tricare plan provider to see if any exceptions or special circumstances may apply to your situation.

    How much do medical alert systems cost?

    Typically, medical alert systems for monitoring services range between $20 and $50 per month. It’s important to note that there may be additional charges for equipment and features such as fall detection or GPS tracking. Prices vary based on the provider, package, and specific amenities. When evaluating options, the cost is a significant factor to consider.

    At TrustedCompanyReviews.com, our top medical alert systems rating algorithm considers these systems’ costs. The best medical alert devices usually cost around $30 per month. However, some providers on our top ten list may charge over $50 monthly. Therefore, examining prices and assessing the value you’re getting is crucial.

    While considering the cost, evaluating other factors such as a company’s online reviews, Better Business Bureau (BBB) rating, and accreditation is essential. Is it worth paying an extra $10 monthly for a medical alert system from a company with high customer reviews and BBB accreditation? Alternatively, choosing a lower-cost system with numerous customer complaints and negative reviews on the BBB might not be the best option.

    By thoroughly researching and considering all these factors, you can make an informed decision and select the medical alert system that best meets your needs and provides peace of mind.

    Does Humana cover medical alert systems?

    Humana plans differ in their coverage for medical alert systems. Some Humana plans may provide coverage for or provide discounts on medical alert systems. For particular details on your coverage, you should contact your Humana plan provider.

    Does Verizon have a medical alert system for seniors?

    Verizon presently does not provide a specialized medical alert system for seniors. However, they supply cell phones and devices with emergency capabilities that elders can utilize in the event of an emergency.

    Where to buy medical alert systems?

    When it comes to buying a medical alert system, there are several options available. You can purchase them from providers’ websites or authorized shops. Additionally, some medical supply stores, pharmacies, and online marketplaces like Amazon may also sell personal emergency response systems.

    Based on our research from TrustedCompanyReviews.com, AARP, and ConsumerReports.org, here are some recommendations for the best places to buy medical alert systems for seniors in 2023:

    1. Local Retailers: Visit independent medical supply stores, big box stores, and pharmacy chains in your area. They offer personalized assistance, and you can examine the devices up close.
    2. Online Retailers: Websites like Amazon provide a wide variety of medical alert systems from different brands. Ensure you purchase from reputable sellers and read reviews before making a decision. Buying directly from the manufacturer’s website is another option, allowing you to compare models and take advantage of sales and promotions.
    3. Manufacturer Websites: Visit the official websites of reputable medical alert system manufacturers. When dealing directly with the manufacturer, you can obtain better discounts. In addition, manufacturers often offer special promotions, such as discounts for AARP members, senior citizens, veterans, and other potential offers.

    Best medical alert system manufacturers:

    • According to TrustedCompanyReviews.com, Medical Guardian and LifeFone are highly recommended providers.
    • AARP recommends Lifeline and InvisaWear medical alert systems.
    • According to Consumer Reports, the best medical alert systems recommended are Bay Alarm Medical, GreatCall Lively Mobile, Life Alert, Medical Alert, Medical Guardian, MobileHelp, and Philips Lifeline (Lifeline). These brands received high overall satisfaction scores and offer various features and options.

    It’s important to consider features like fall detection and monitoring when choosing a medical alert system. Some providers include fall detection at no additional cost, such as Lifeline, MobileHelp, and Medical Guardian, according to Consumer Reports.

    Remember, when using a medical alert system, you can connect with a trained person 24/7 in case of an emergency, but it usually comes with a fee for monitoring services.

    Does Consumer Cellular have a medical alert system?

    Consumer Cellular currently does not have a specialized medical alert system. However, they supply cellphones and devices with emergency capabilities that elders can utilize in an emergency.

    Does Costco have a medical alert system?

    Costco currently does not provide a separate medical alert system. They may, however, provide equipment such as cellphones or smartwatches with built-in emergency features that can serve a similar purpose for elders in the event of an emergency.

    What are common pitfalls of fall detection with medical alert systems for seniors?

    The most common pitfalls with medical alert systems’ fall detection for seniors include false alarms, inaccurate fall detection, delays in alerting caregivers, wearability and comfort concerns, privacy considerations, cost-effectiveness, integration with emergency services, personalization and adaptability, power consumption, and user acceptance and education.

    Derek Gerberich, Vice President at Medical Guardian, emphasizes that fall detection isn’t infallible. Quick movements may trigger false alarms, as the system may struggle to discern whether an actual fall occurred. Fortunately, Medical Guardian’s devices stand out as the pinnacle of reliability, with the highest success rate and most accurate fall detection technology. The company continually advances its technology to enhance the effectiveness of these devices. In the event of an accidental fall detection, users can easily press the call button and cancel the alarm within 12 seconds.

    Rob Flippo, CEO of MobileHelp, a medical alert systems manufacturer, notes that his company frequently receives reports from users whose pets inadvertently activate in-home devices by stepping on the button.

    Fall detection systems may also inaccurately register falls. Flippo highlights the delicate balance needed in sensitivity settings, cautioning that if it’s too high, the system might interpret regular movements as falls, while setting it too low could result in missed detections. 

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