Top 10 Best Medical Alert Systems for Seniors Review

What is a medical alert system?

Medical alert systems are specialized devices or services created to enable the elderly and individuals with disabilities to request help in case of an emergency, regardless of their location. These systems typically consist of a pendant or bracelet equipped with an emergency button. When the button is pressed, an alert is immediately sent to a monitoring center or designated emergency contact.

According to the Centers for Disease Control and Prevention (CDC), one in four older people (aged 65 and above) experiences a fall each year, highlighting the significance of these systems. Additionally, a single fall increases the risk of subsequent falls by a factor of two. In 2018, nearly 3 million older individuals sought emergency room treatment for fall-related injuries, with over 950,000 requiring hospitalization [5]. Medical alert systems for the elderly serve as a crucial lifeline during falls or other emergencies, potentially reducing the severity of injuries and their associated consequences.

How do medical alert systems work?

When the emergency button on their wearable gadget is pressed, medical alert systems link the user to a monitoring center or emergency contact. The alarm is received by the monitoring center, which then dispatches appropriate help, such as calling family members, caretakers, or emergency services. Many systems also include features like fall detection, GPS tracking, and two-way communication [6].

How do I choose a medical alert system?

Consider the following aspects when selecting a medical alert system:

1. Monitoring services: Ensure the system offers 24/7 monitoring with a quick response time.
2. Look for features: such as fall detection, GPS position monitoring, and two-way communication on the device.
3. Ease of use: The system should be simple to set up and include an immediately accessible emergency button.
4. Pricing and contract terms: Compare prices, subscription plans, and any other fees.
5. Customer service and feedback: Look for positive feedback and responsive customer service.

Best medical alert device features to look for:

• Fall detection
• GPS location tracking
• Two-way communication
• Waterproof design
• Long battery life
• Customizable emergency contacts

Check Medical Alert System Reviews 

One of the key differentiators that separates the best medical alert systems for seniors from subpar devices is the company’s responsiveness during emergencies. If a company has many customer complaints and negative reviews, it may indicate that they fail to promptly address emergency situations.

We recommend you read customer reviews on platforms such as the Better Business Bureau, Google, Yelp, and Consumer Reports. These reviews provide valuable insight into the company behind the device. Ultimately, you or your loved ones will rely on the company’s ability to communicate and provide fast assistance when needed, such as after a fall or in the event of a heart attack or other serious medical emergencies.
Evaluating a company’s reputation should be a vital part of your due diligence checklist when comparing devices.

Additionally, our rating algorithm takes into account BBB accreditation, which is another important factor shared by the best medical alert system companies. BBB accredited medical alert companies must meet stringent qualification guidelines, comply with rules and regulations, and maintain a good standing with customers.

Best Medical Alert Device for Seniors: Medical Guardian #1 Rated (all around)

What is the best medical alert system for seniors?

Medical Guardian, LLC, an A+ BBB-rated and accredited provider of medical alert devices, proudly takes the crown as our top pick. Renowned for its user-friendly interface, round-the-clock monitoring, and cutting-edge fall detection features, this system has garnered immense popularity among seniors and their families.

As a leading provider of high-quality personal emergency response systems, Medical Guardian is committed to innovation. With features like GPS tracking, two-way communication, and their trusted fall detection technology, they go above and beyond to ensure the safety and well-being of their users. Moreover, their dedication to user-friendliness, reliability, and long-lasting performance solidifies their position as an industry frontrunner.

However, what truly distinguishes the Medical Guardian alert system is its personalized approach. They recognize that each individual has unique requirements, so they offer a range of tailored solutions. Think of it as selecting exquisite dishes at a gourmet restaurant, enabling you to choose the features that perfectly align with your needs and budget, providing maximum value for your investment.

While it’s worth noting that Medical Guardian has received some complaints, such as the 210 complaints documented by the BBB in the last three years, keeping them in perspective is essential. As one of the largest national providers of medical alert systems, these complaints are relatively minor compared to the vast number of happy and satisfied customers they serve.

Experience unparalleled peace of mind and protection with the Medical Guardian medical alert device—best rated system for 2023 and a trusted companion that stands by your side in times of need.

Best Medical Alert System With Fall Detection and GPS: MobileHelp Medical Alert

MobileHelp medical alert is a leading contender in the medical alert industry, known for its advanced fall detection and GPS technologies. The system aims to provide seniors with the highest level of safety and security, bringing peace of mind to both users and their loved ones.

The fall detection system in MobileHelp medical alert utilizes built-in motion sensors to identify when someone has fallen and is unable to get up [2]. This advanced capability is particularly valuable when an older person is unable to communicate due to an injury or loss of consciousness. In such situations, the system almost immediately alerts emergency assistance, ensuring a fast response.

Moreover, the GPS technology in MobileHelp medical alert accurately tracks the user’s real-time location. This feature is especially beneficial for seniors prone to wandering or getting lost, enabling emergency services to locate them quickly and efficiently. Family members can monitor their loved ones’ location through a user-friendly internet portal or mobile app, instilling further confidence. Customer reviews online confirm that its automatic fall detection feature works extremely efficiently.

In addition to these cutting-edge features, MobileHelp medical alert offers customizable plans and devices to cater to various needs and preferences. The devices are user-friendly, reliable, and water-resistant, allowing seniors to wear them confidently in diverse situations. Notably, MobileHelp’s BBB customer reviews have an average rating of 4.72 out of 5 stars from 134 customer reviews, close to perfect. This outstanding BBB rating surpasses that of other companies on the list, including Medical Guardian. It’s no wonder MobileHelp holds the second spot on our top ten list!

Best Medical Alert Watches for Seniors: UnaliWear Kanega

The UnaliWear Kanega Watch is the best medical alert watch for seniors due to its combination of innovative technology, stylish design, and user-friendly features. As indicated by the favorable evaluations, this unobtrusive and fashionable wearable device provides high customer satisfaction. The watch, which is outfitted with cutting-edge technology, offers important features such as 24/7 monitoring, GPS tracking, and automatic fall detection, all while preserving a sleek style that does not stigmatize seniors. The device is simple to set up and use, with a straightforward UI that even non-technologists can understand. The voice-activated feature allows seniors to communicate with the gadget hands-free during crises, and the automated fall detection feature provides rapid assistance if the wearer is unable to manually ask for aid [3][4].

Best Medical Alert Systems of 2023 – (winners by category)

• Best Medical Alert Systems Cost: Bay Alarm medical alert
• Best medical alert system without a landline: GetSafe Medical Alert
• Best-rated medical alert systems: Life Alert
• Best wifi medical alert system- GetSafe Medical Alert
• Best medical alert systems for active seniors- Philips Lifeline medical alert systems

Average Cost of Medical Alert Systems

Personal emergency response systems typically range in price from $20 to $50 per month for monitoring services, in addition to any initial device fees. The cost may increase with additional features.

To save money and lower the cost of personal emergency response systems, consider the following 7 tips:

1. Research and compare prices and packages of different medical alert systems. Look for companies that offer affordable plans without compromising on the features you desire.
2. Request an itemized breakdown of the cost and fees associated with the device. You can then ask for discounts. Often just by asking will get you a discount because it’s a competitive industry and companies want your business.
3. Explore bundled services, where you can combine your personal emergency response system with other home security or medical monitoring services. Bundling often results in cost savings compared to purchasing each service separately.
4. Pay attention to the contract terms and lengths offered by different providers. Opt for options that provide flexibility and avoid long-term contracts if possible. Month-to-month plans or shorter contract lengths allow you to switch providers if needed.
5. Contact your insurance provider to inquire about any discounts or coverage available for personal emergency response systems. Some insurance policies may offer reimbursement or discounts, reducing your out-of-pocket expenses.
6. Research government programs and assistance available in your area. Some states and regions provide subsidies or financial aid for seniors or individuals with specific medical conditions, helping cover the cost of personal emergency response systems. 
7. Reach out to providers directly and ask about ongoing promotions, discounts, or special offers. Seasonal or promotional pricing may be available, allowing you to save money. You can also leverage one company’s offer to negotiate with another, encouraging both companies to compete for your business.
8. Check if discounts are available for veterans and AARP members.

By following these tips, you can find cost-effective options for personal emergency response systems.

Does insurance cover medical alert systems?

The coverage of medical alert systems by insurance can vary depending on the policy and individual circumstances. Some insurance plans may offer reimbursement or partial coverage for medical alert systems, while others may not provide any coverage at all. It is recommended to contact your insurance provider directly to obtain the most accurate and up-to-date information regarding coverage for your medical alert device.

Does Medicare cover medical alert systems?

Original Medicare (Parts A and B) often does not cover medical alert systems. However, some Medicare Advantage (Part C) plans may offer coverage or discounts for personal emergency response systems. To determine if any coverage is available to you, verify the details of your plan or contact your Medicare Advantage plan provider directly.

In addition, it is recommended to reach out to your state’s Medicaid and Medicare offices for free information. Some states have programs in place to assist with the cost of medical alert devices. For example, states like New York and Colorado offer such programs. In Colorado, the Health First Colorado program (Colorado’s Medicaid program) covers Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS), as outlined in their manual. By contacting your state’s Medicaid office, you can gather further information and receive referrals to preferred vendors that offer medical equipment covered by state-sponsored or government programs.

When communicating with your state’s Medicaid office, you can inquire about the procedures for obtaining DME, inquire about any recommended vendors, and learn about the necessary steps to access their services. 

The Medicaid office will provide you with the most accurate and up-to-date information regarding obtaining durable medical equipment through Medicaid, including any available vendor referrals.

Source: Colorado Department of Health Care and Financing, Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) https://hcpf.colorado.gov/DMEPOS-manual

Additional Considerations for Medical Alert Systems:

1. Range and coverage: Make sure the medical alert system you select has enough range to cover your home and immediate surroundings. Some systems provide additional coverage for larger properties or those with large outside spaces.
2. Compatibility with existing devices: If you or your loved one has a smartphone, smartwatch, or other connected devices, it may be worthwhile to look for a medical alert system that can integrate with those devices for additional convenience and functionality.
3. Options for in-home vs. on-the-go monitoring: Depending on the senior’s lifestyle and level of activity, you may want to explore whether an in-home or mobile medical alert system is more appropriate. Mobile systems typically feature GPS tracking, making them ideal for active seniors who spend time away from home.
4. Backup battery and power outage protection: Because power outages can occur without warning, it is critical to select a medical alert system with a backup battery to ensure ongoing operation during a power outage.
5. Options for customization: Some personal emergency response systems include features such as individualized response plans, configurable volume settings, and the opportunity to add numerous emergency contacts. Customization can assist in tailoring the system to the older user’s individual needs and preferences.

Taking these aspects into consideration allows you to make an informed decision when selecting a medical alert system that best meets the needs of your loved one. A dependable and well-suited medical alert system can offer elders and their families peace of mind, knowing that help is always just a button push away.

Why Trust Our Top Medical Alert System Reviews?

Our rankings and ratings of medical alert systems are the culmination of extensive analysis conducted over several months. To ensure accuracy and expertise, we collaborated with industry professionals and sought the guidance of Dr. Naheed Ali, a certified clinical researcher with a distinguished reputation. Dr. Ali played a vital role in developing our proprietary medical alert system rating algorithm.

The algorithm we employ takes into account various critical factors, including cost, reputation, key features, warranty and contract terms, simplicity of use, response times, and monitoring services. Through a combination of expert perspectives, hands-on testing, and real-life user experiences, we strive to provide credible and relevant recommendations.

It is worth noting that our reviews are unbiased and not influenced by paid advertisements, setting them apart from other medical alert company reviews. Our primary focus is to highlight the factors that our experts deem crucial in determining the best medical alert devices for seniors and the most reliable companies in the industry. We aim to equip you with reliable information to make informed decisions about the medical alert system that best suits your needs.

Medical Alert System Rating Algorithm