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Costco Walk-In Tubs Review

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Costco Walk-in Tubs Review for 2023

Costco is no longer just where you buy your family’s food or stock up on paper products. Costco, a leading global retailer known for its diverse range of products, also offers Costco Walk-in Tubs to its members.

Their tubs, manufactured by Access, are designed to provide safety, comfort, and high accessibility, for those with mobility issues or who desire a luxurious and safe bathing experience.

I’m writing this review as a Certified Senior Advisor who has spent years with older adults helping them in the quest to age well and with dignity. The thought of getting a walk-in tub comes up more often than not, and it’s usually about wanting to age in place safely.

Your interest in a walk-in tub could be because you’re a senior or have mobility issues that concern bathing safely. This review gives you an overview of the Costco Walk-in Tub, the various styles, features & functions, and pricing.

Costco Tub Pic

Choosing the Right Costco Walk-In Tub: Factors to Consider

There are many walk-in tubs, so selecting one that suits your needs can be complex. Consider the following to help you determine the criteria for the walk-in tub you choose:

  • The length, width, and height of the tub (standard tubs are 60” long and 30-32” wide)
  • Do you need wheelchair accessibility?
  • Do you have special requirements, such as:
    • Therapeutic functions
    • Additional safety features such as grab bars,
    • An ADA-compliant seat height,
    • Special controls if you have arthritis,
    • A door that swings in or out – Most walk-in tub doors swing in because it uses minimal space in a bathroom, but if it swings in, it gives you less room to maneuver while in the tub. An outward swinging door, while it uses space in your bathroom, gives you more room to move when getting in and out of the tub.

Safety Tip: When selecting a walk-in tub, be sure to include your healthcare provider if you are uncertain or have questions regarding what is best for you.

Costco Tub Pic


  • Competitive pricing due to Costco’s buying power

  • Access to Costco’s reliable customer service

  • Quality assurance with Costco’s return policy

  • Includes dual drain technology for fast fill and drain.


  • Limited selection compared to specialized retailers

  • Membership is required to purchase

  • Installation not included

About Costco

Costco is a multinational corporation that operates a chain of membership-only big-box retail stores. It opened its first location in 1976 in San Diego, CA, under the name Price Club. In 1983 the first Costco warehouse was opened in Seattle, WA, and from there, it grew from $0 to $3 billion in sales in six years.

Their philosophy is to keep it simple. Keep costs down and pass the savings on to their members. Because of their large membership, they have tremendous buying power, giving members some of the best product prices.

They are a Fortune 500 company known for being employee-focused, offering fair wages and excellent benefits.

While not a specialist in walk-in tubs, they provide a variety of models sourced from Access Walk-in Tubs, ensuring members have access to quality products.

Because of their commitment to quality, customer satisfaction, and employee pride, looking at the Costco Walk-in Tubs might be well worth your time.

Costco, the company has an A+ Rating but isn’t BBB accredited. This means that Costco hasn’t sought BBB accreditation. Lack of accreditation doesn’t affect their overall rating.

*NOTE — No direct complaints about Costco Walk-in Tubs could be found

Types, Dimensions, and Prices of Costco Walk-in Tubs

Access Tubs manufacture all Costco Walk-in tubs in the United States, and you can select from four walk-in tubs.

1. Hydro Walk-in Jetted Tub
2. Walk-in Air Hydro Jetted Massage Tub
3. Walk-in Dual System Tub
4. Walk-in 3060WCA Air — their newest – Slide-in Wheelchair-Accessible Air Bubble Massage Bathtub

1. Hydro Walk-in Jetted Tub

  • Low-entry step
  • Maintenance heater that keeps the hot water temperature
  • Whirlpool massage jets
  • Power drain function to drain the tub in less than one minute
  • 68-gallon capacity for a deep and relaxing soak
  • Drain is available on the left or right side
  • Inward swinging door
  • ADA-compliant seat
  • Lifetime warranty
  • 53 x 30 x 38 Inches

How much is Costco’s Hydro Walk-in Jetted Tub?

The total price for this tub is $2,699.00 with all features and without installation.

2. Walk-in Air Hydro Jetted Massage Tub

  • Low-entry step
  • Air and bubble jet system
  • Outward opening door on the front
  • 22 independently controlled jets
  • 53-gallon capacity
  • ADA-compliant seat
  • 100% satisfaction return guarantee
  • 38 x 32 x 38 Inches

The total price for this combo system is $3,699 without installation. 

3. Walk-in Dual Jetted Tub

  • Low-entry step
  • 26 bubble massage air injectors
  • 12 adjustable hydrotherapy jets
  • Chromotherapy and aromatherapy
  • Wide-open door
  • ADA-compliant seat
  • Two sizes — 68 and 70-gallon capacity
  • 100% satisfaction return guarantee
  • 30 x 38 x 30 Inches

The price for Costco’s Walk-in Dual Jetted Tub is $2,899.99 without installation.

4. Walk-in 3060WCA Air — The new Slide-in Wheelchair-Accessible Air Bubble Massage Bathtub.

  • 16 massaging air jets
  • Aromatherapy
  • Outward swinging door
  • ADA compliant seat
  • Warranty – Limited ten years on the tub. Seals for as long as the original purchaser owns the product.
  • Returns or exchanges must be made within 30 days of receipt of the product. See the owner’s manual for more.
  • 60 x 30 x 2 Inches

Costco’s Price for this Walk-in Tub is $4,399.99 without installation.

Costco Tub Pic

Installation of Costco Walk-in Tubs

Costco walk-in tubs’ installation and delivery costs may vary based on factors such as location and additional services required. Therefore, contact Costco directly or consult with their authorized installation partners for accurate pricing details.

Before purchasing an Access walk-in tub from Costco, seniors should be aware of the following installation steps and considerations:

  1. Site Preparation: Ensure the bathroom space is suitable for the tub installation, including proper flooring support and adequate electrical and plumbing connections.
  2. Professional Installation: Access walk-in tubs require professional installation by trained technicians to ensure proper setup and functionality. Improper installation may void the warranty and compromise safety.
  3. Accessibility Requirements: Assess if the tub’s dimensions and features meet the specific accessibility needs of the user, such as wheelchair access, grab bars, seat height, and controls suitable for individuals with arthritis.
  4. Safety Measures: Familiarize yourself with the tub’s safety features, including anti-slip surfaces, leak-proof seals, and emergency drain capabilities. Follow the manufacturer’s guidelines for safe usage.
  5. Maintenance and Cleaning: Understand the recommended maintenance procedures and cleaning instructions provided by Access Tubs to keep the tub in optimal condition.

For detailed installation information, refer to the Access Tubs manual provided by Costco or consult with their customer support. It’s crucial to ensure a safe and appropriate installation process to enjoy the benefits of a walk-in tub.

How Do Costco Walk-in Tubs Compare to Home Depot Brand?

Home Depot is Costco’s natural closest competitor for affordable walk-in tubs.

When comparing the two, you will find them similar in pricing, starting at around $3,000 for a base model, and both offer financing options.

While Costco offers only four models by Access, and Home Depot offers multiple models, including American Standard and Universal.

Both companies are known for their customer service. Home Depot provides help with installation if you need it; Costco does not.

They both use high-quality, durable materials that last and offer warranties.

Bottom line? Both companies offer high-quality, affordable tubs. Home Depot has more models and makes installation available if you need it. Your choice of which to choose will come down to personal preference.

Frequently Asked Questions

How do I install a Costco Walk-in Tub?
Will Medicaid Pay for a Costco Walk-in Tub?
How much does a Costco Walk-in Tub cost?
What are the Pros and Cons of a Costco/Access Walk-in Tub?
Can I use my Costco walk-in tub as a shower?
Can I return my Costco Walk-in Tub?


Having a walk-in tub installed as you age or with mobility issues can be an excellent idea.

Access brand is always stocked in Costco and sold as Costco Walk-in Tub is excellent. All four models include features and functions to help you or your loved one bathe safely while relaxing. The price range is affordable compared to luxury walk-ins, and to add to your buying decision; you can feel confident that returning your tub, if not 100% satisfied, is an option.

Costco Walk-in Tub Review


Paying For Senior Care: https://www.payingforseniorcare.com/best-walk-in-tubs/costco-walk-in-tubs — Their mission is to solve the puzzle of helping aging Americans struggling to pay for forms of long-term care. They provide tools and information to help families and caregivers care for their elderly loved ones.

Seniorliving.org: https://www.seniorliving.org/walk-in-tubs/ — Senior Living is a website that provides information and resources for seniors and their families. They have a guide to walk-in bathtubs that includes helpful information about choosing the suitable model for your needs.

Medicare: https://www.medicare.gov/coverage/durable-medical-equipment-dme-coverage —Medicare is a federal health insurance program for people over 65. They have a guide to durable medical equipment, including information about walk-in tubs and how Medicare covers them.

About Author

Dr. Ali
Jeanne is a Certified Senior Advisor (CSA) with a background in senior living communities and aging-in-place non-profits. She is enthusiastic and constantly driven to support the well-being of older adults. She has been an Activity Director, Move-in Coordinator, and Sales & Marketing Specialist for established and new senior living communities. In addition, she was a founder of the nonprofit aging-in-place support system, The Village Network, in Charlotte, NC. Jeanne is currently a freelance content writer and copywriter writing on various topics. Her favorite topics to write about are those that educate and inform. Indeed, helping seniors (and their families) make the best buying decisions to support their well-being is a favorite.
Philips Lifeline
Dr. Ali

Jeanne Bellew

Last Updated May 19, 2023

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