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Bay Alarm Reviews

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Bay Alarm Medical Alert Systems Review for 2023 (with Cost and Features)

Are you looking to compare the best medical alert systems? Bay Alarm reviews and ratings from across the internet indicate this is one of the top companies to consider.

As we age, it’s vital to maintain our independence while also keeping safety a top priority. That’s where Bay Alarm Medical comes in, offering various medical alert technology options to suit any lifestyle. Whether you prefer a traditional in-home system or need something more mobile, they have you covered with easy-to-install devices that connect to a U.S.-based, 24-hour emergency call center. So stay safe and secure in your home or on the go with the water-resistant mobile system or the SOS smartwatch that can accompany you anywhere. With Bay Alarm Medical, you can trust their reliable and affordable options for your medical alert needs.

In our quest to provide valuable information about senior care solutions, we have developed a comprehensive rating algorithm for reviewing medical alert systems. Through an intelligent and detailed evaluation process, we consider many determining factors, such as monthly and annual plan costs, in-home range capabilities, various connectivity options, and the crucial feature of fall detection. Our professional expertise ensures a thorough analysis, allowing you to make well-informed decisions based on efficiency, convenience, and safety.

Trusted Company Reviews – Bay Alarm Medical Alert Systems


  • Reputation: Bay Alarm Medical is A+ rated by the Better Business Bureau and has been in business since 1946. Overall, most of the reviews found online about Bay Alarm Medical are positive. (see more details below about Bay Alarm reviews)

  • Affordable pricing: Bay Alarm’s at-home landline service is cheaper than the services many similar companies offer. Prices start at $24.95 monthly for a landline connection (see more about pricing below)..

  • Options for inside and on-the-go protection: Bay Alarm Medical offers an in-home medical alert system with a base unit, a wearable help button, and a vial of life. For outside usage, Bay Alarm Medical provides three unique on-the-go options: a traditional pendant, a smartwatch-style device, and an all-in-one device for use at home and away.

  • No long-term contracts: Bay Alarm medical alert devices do not require a long-term contract. According to their website, the company will cancel an account once they receive all the equipment in working/original condition without any cancellation fees.

  • Warranty and protection plan: Bay Alarm Medical offers a warranty and protection plan. The medical alert base station is protected under a warranty with Bay Alarm Medical as long as the issue occurred because of normal “wear and tear” or a manufacturer defect.

  • Easy to set up and use: The Bay Alarm medical alert devices are easy to install and use, with a simple plug-and-play installation process. The company also has a user-friendly website with a live customer service chat feature.

  • Lots of features: Fall detection, GPS capabilities, Activity tracking, 24/7 U.S.-based monitoring, Base unit (stationary), Mobile capabilities, Pendant-type device, Wristwatch-type device, Smart device, Waterproof device, Spouse monitoring all included


  • Difficult to cancel: From negative one-star reviews found online, including at the BBB, a common complaint relates to customers having difficulty canceling with Bay Alarm Medical and continuing to get charged.

  • Limited range: Bay Alarm Medical Alert Systems have a limited range, which may not be sufficient for larger homes or properties.

  • Must-wear device for it to work: For most of Bay Alarm’s medical alert systems, users must wear the devices on either their wrists or neck. Otherwise, the devices won’t work correctly.

  • Limited battery life: The battery life of Bay Alarm Medical Alert Systems may be limited, which could result in the device not functioning during an emergency.

  • Limited customization options: Bay Alarm Medical Alert Systems may have limited customization options, which may not be suitable for everyone’s individual needs.

  • False alarms: There is always the possibility of false alarms with any medical alert system, which could result in unnecessary emergency response calls.

  • Unavailable Features: Bay Alarm medical alert systems do not have medication reminders and wellness checks. Additionally, customers may need to pay extra for special equipment if they want the on-the-go plan.

What is Bay Alarm Medical?

Bay Alarm Medical has been an industry leader in medical alert systems for older adults for many years and continues to revolutionize its products to meet its customers’ unique and changing lifestyles and needs. According to SafeHome.org, Bay Alarm Medical’s parent company, Bay Alarm, has been operating since 1946, so it has had plenty of time to perfect its technology and develop a good customer service culture.

They offer reliable equipment, top-notch customer support, and affordable prices, starting as low as $24.95 per month, making it an innovative and cost-effective option compared to other medical alerts companies like Medical Guardian and Lively. With Bay Alarm, seniors can rest easy at home or on the go, as they offer complete protection no matter where you are. We will take a closer look at all of Bay Alarm Medical’s products, their prices and value, and how to get the best deal so you can make an informed decision for the safety and security of yourself or your loved ones.

Review Bay Alarm Medical (at-home) System Details and Price

The company offers different medical alert plans, including one for at home, one for when you are out and about, and an option to get both.

The In-Home system is the perfect solution for those seeking coverage in and around their home. With options for both landline and 4G LTE cellular connection, you’ll receive a base station and a wearable pendant that can be used within 1,000 feet of the base.

  • Most Affordable Bay Alarm Medical Alert System: The most affordable plan for those with an existing landline starts at just $24.95 per month. Although a cellular plan isn’t required for those who opt for cellular connections, the monthly fee will increase to $29.95.
  • Adding the Waterproof Feature: Additionally, adding four waterproof, wall-mounted help buttons will cost you just $39.95 monthly. This is an important feature, especially around bathrooms and anywhere else that gets wet.
  • Adding Automatic Fall Detection: For an extra $10.00 per month, you can add automatic fall detection to any plan.


Bay Alarm Medical (on-the-go) System Details

Bay Alarm Medical’s on-the-go systems offer peace of mind when you’re away from home. For example, the small, lightweight mobile help button is perfect for quick errands or walks around the neighborhood.

Alternatively, the SOS smartwatch ensures constant coverage and can detect falls or other emergencies without pressing a button. In addition, the SOS Smartwatch comes pre-installed with a 4G LTE sim card, allowing for the highest level of call clarity, location tracking, and response.

With 24/7 monitoring and reliable coverage, Bay Alarm Medical’s on-the-go systems provide a sense of security that lets you live your life to the fullest.

How much is a Bay Alarm System? (Review Prices)

Here are some of the prices you can expect with Bay Alarm medical alert systems:

  • The GPS Mobile Help Button costs $99 at the start and then $29.95 each month afterward.
  • The SOS Smartwatch costs $34.95 each month, and you must pay an additional $159.00 as a one-time fee upfront.
  • With the GPS Mobile Help Button, you can add a feature for $10 extra each month, which will detect falls. This feature is not available with the SOS Smartwatch.

Bay Alarm Medical stands out in the medical alert industry with its innovative SOS smartwatch. Unlike other providers, Bay Alarm Medical offers affordable models of cutting-edge device that takes medical alert technology to the next level. While medical alert smartwatches are still a novelty, Bay Alarm Medical ensures that seniors can access reliable help at the touch of a button wherever they go.

Bay Alarm provides help 24 hours a day, seven days a week. You can try their system for free for 30 days, and there is no need to sign a long-term contract.

Bay Alarm Medical Fall Detection

Bay Alarm Medical’s automatic fall detection feature is available for both in-home and on-the-go plans. With the on-the-go plan, it’s important to remember to select the SOS Mobile Help Button to activate the fall detection feature. Unfortunately, the SOS Smartwatch does not provide this service. However, when you wear a fall detection pendant or wristband, you can rest assured that the monitoring center will be alerted if there is a sudden downward movement followed by inactivity.

Trained professionals will contact you via a two-way speaker. If they are unable to reach you or if you require medical assistance, emergency services will be contacted on your behalf. In addition, Bay Alarm Medical’s fall detection feature provides peace of mind for those at risk for falls, giving them the confidence to lead an active lifestyle.

Enhance your security by including fall detection in your package for just $10.00 per month. We’ve noted that LifeFone, one of the top-rated Medical Alert Systems of 2023, offers it for only $5.00 a month; however, most companies will request the $10.00 monthly rate for this helpful service.

Let’s look at how Bay Alarm stacks up to other options on the market.

Bay Alarm Medical vs. MobileHelp

When it comes to choosing between Bay Alarm Medical and MobileHelp, the price can definitely be a factor.

  • Bay Alarm Medical’s plans start at $24.95 for in-home monitoring and $29.95 for mobile monitoring.
  • MobileHelp’s plans start slightly higher at $34.95 and $37.95, respectively.

But the decision shouldn’t just be made based on budget.

  • For example, Bay Alarm Medical can accessorize with a smartwatch or pendant, while MobileHelp offers features such as medication reminders, activity tracking, and caregiver tracking.
  • Additionally, Bay Alarm Medical charges equipment fees ranging from $99 to $159, while MobileHelp doesn’t charge any.

So think about the features most important to you, and choose the option that best fits your needs.

Bay Alarm Medical vs. Medical Guardian

Are you looking for a reliable medical monitoring system? Bay Alarm Medical and Medical Guardian are popular options offering at-home and on-the-go monitoring.

Why Bay Alarm over Medical Guardian?

  • Affordability: Bay Alarm Medical’s In-Home Landline system boasts a monthly fee of just $24.95, making it a more affordable option than Medical Guardian’s lowest-priced plan.
  • When it comes to on-the-go options, Bay Alarm Medical also offers a lower starting monthly rate of $29.95 compared to Medical Guardian’s $39.95 fee.
  • If you’re interested in Bay Alarm Medical’s on-the-go plans, note that the upfront equipment fee ranges from $99.00 to $159.00 for the SOS Mobile or SOS smartwatch.
  • On the other hand, Medical Guardian charges $149.95 for its Mini Guardian and Mobile 2.0 plans, while its MGMove smartwatch has an upfront cost of $199.95.

Make an informed choice by comparing the features and costs of both options.

Frequently Asked Questions

What type of monitoring does Bay Alarm Medical offer?
Does Bay Alarm Have A Money-Back Guarantee?
What about a warranty for Bay Alarm medical alert systems?
What cell service does Bay Alarm Medical use?
What is the range of the Bay Alarm Medical Alert?
Who owns Bay Alarm Medical?
Does Medicare pay for Bay Alarm medical alert systems?
How to Contact Bay Alarm Medical?

About Author

Dr. Ali
Naheed Ali, MD, Ph.D., is a physician by education and a writer by choice since 2005. He earned an MD degree in 2008 and later completed Harvard Medical School's lifestyle medicine training in 2012, before obtaining a Ph.D. in holistic health elsewhere in 2013. He’s also certified in clinical research by the National Institutes of Health (NIH). For years, Dr. Ali taught at colleges in the US where he lectured on various biomedical topics and delivered over 2000 hours of live presentations. He is also the author of numerous books from major New York publishers. They can be found on the shelves of 1000s of libraries worldwide. He brings more than 15 years of experience writing remotely and has more than 15 years of health-related publications to his credit. Now a digital nomad, he’s currently a medical journalist and copywriter for hire. His online home is HealthcarePropulsion.com.
Philips Lifeline
Dr. Ali

Doctor Naheed Ali

Last Updated April 12, 2023

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