Helix offers multiple mattresses in several variations each. The company started in 2015 and primarily sells its products online at Helix Sleep's website. However, the company partners with many retailers nationwide for those who wish to purchase Helix products from a brick-and-mortar location.
Helix mattresses feature a unique construction material that adds breathability to typical memory foam and innerspring hybrid mattresses. In fact, Helix products scored the highest for its hybrid mattresses in our best mattresses review.
About Helix
A Helix mattress features a special latex-foam material that's unique to the brand. The material offers supportive cushioning Helix uses in conjunction with individually wrapped innerspring coils and memory foam. The combination offers a blend of support, cushioning, cooling, and low motion transfer qualities, no matter which Helix mattress variety you choose.
The company offers three main mattress styles and three variations of each one. However, there are also a few one-off mattress styles for particular sleeping needs. The three versions are Helix, Helix Luxe, and Helix Elite. Additional styles include the Helix Kids and the Helix Plus.
The standard Helix collection contains the lowest-priced options. At the same time, the Luxe and Elite versions add features such as lumbar support, additional spring support, increased cooling technologies, and additional material layers. Each mattress type accommodates different sleeping styles and firmness levels.
The Kid's mattress is flippable, each featuring a different firmness level. Helix Plus is designed to support plus-sized consumers and provide similar features as the company's standard collection.
Helix also offers a long list of bedding accessories and mattress bases on its website, as well as financing options. To help you choose a mattress, the company also provides consumers with an online sleep quiz to understand your type of sleep and the mattress qualities that will suit you best.
Pros
- Short 2-hour expansion time
- Mattress rotation isn't necessary
- Three variations of most mattress styles
- Mattresses available to accommodate most sleep styles
- Proprietary material and construction
- Sleep quiz on website helps customers choose best mattress
- Good edge support
- Low motion transfer
Cons
- Plus size mattress model only available in one design
- Lumbar support in Luxe versions may not work for every body type
- Mattresses tend to err on the soft side
- Warranty varies depending on selected model
Helix Mattress Features and Benefits
Helix creates hybrid innerspring mattresses with plenty of features and benefits.
Hybrid innerspring mattresses
100-night trial period
10-year warranty on standard mattresses
15-year warranty on Luxe and Elite mattresses
Six primary mattress designs in three variations
Helix Plus model for larger bodies
Flippable children's design also available
Mattress selections divided by sleep styles and firmness
Bases and accessories available
Available online or through retailers
Numerous retailers available nationwide
Mattresses are delivered compressed and rolled
Third-party financing available on website
Helix Editorial Rating
Trusted Company Reviews Rating Score for Helix: 8.6
Scoring Criteria Points Awarded Available Sizes 6 Highest Mattress Model Pricing 7 Warranty Details 14 Trial Period 8 Retail Availability 8 Temperature Regulation Features 3 Model Options Available 12 Overall Consumer Review Data 9 Expert Opinion Score 19
Helix Mattress Models
Helix mattresses are moderately priced. The standard mattresses feature competitive pricing, while some of the Luxe and Elite king-sized models rival some luxury mattress brand prices. In general, the Luxe models add lumbar support and additional foam layers, while the Elite models add dual micro coil layers for added support.
Helix Mattress Model Prices
Mattress Standard Queen Size Sunset, Moonlight, Midnight, Dusk, Twilight, and Dawn Models Standard: $1,373.80 Luxe: $2,373.80 Elite: $3,748.80 Helix Plus Queen Size $1,498.80 Helix Kids Twin – Full Sizes $748.80 – $998.80
Helix Mattress Model Features
Model Firmness Sleep Style Features Sunset Soft Side Sleeper Pressure point relief Luxe model = Advanced Lumbar Support Elite model = Dual Microcoil Layers and targeted pressure relief Moonlight Soft Back and Stomach Sleeper Pressure point relief Luxe model = Advanced Lumbar Support Elite model = Dual Microcoil Layers and body cradling comfort Midnight Medium Side Sleeper Pressure point relief Luxe model = Advanced Lumbar Support Elite model = Dual Microcoil Layers and targeted pressure relief Dusk Medium Back and Stomach Sleeper Pressure point relief Luxe model = Advanced Lumbar Support Elite model = Dual Microcoil Layers and body cradling comfort Twilight Firm Side Sleeper Pressure point relief Luxe model = Advanced Lumbar Support Elite model = Dual Microcoil Layers and targeted pressure relief Dawn Firm Back and Stomach Sleeper Pressure point relief Luxe model = Advanced Lumbar Support Elite model = Dual Microcoil Layers and body cradling comfort Plus Medium- Firm All Maximum support with body contouring Kids Soft side and Firm side Variable One side firmer and one side softer, flippable mattress
Helix Mattress Reviews
Helix mattress reviews consistently rate each model well into the mid-four-star range across numerous customer review platforms. Reviews of Helix mattresses often include Helix Plus mattress reviews in addition to the rest, as the Plus version contains different features than the others.
Helix Mattress Complaints While Helix Sleep suffers somewhat at the Better Business Bureau regarding some customer service issues, the company scores an A+ grade for responsiveness to those complaints. Generally, the company and its products score well across customer review platforms, and product durability is one major reason. However, several reports state that the mattresses felt softer than advertised, which isn't good news for stomach sleepers who generally require a firmer feel. Helix Vs. Nectar Helix and Nectar are two very different mattress manufacturing companies. However, there are also many similarities. Both companies offer multiple mattress types in various styles designed to fit the needs of most sleep habits. Both also focus on changing materials between styles to make those accommodations. Where Helix is strictly an innerspring hybrid mattress maker, Nectar provides both memory foam and hybrid models. Both companies rate well on consumer rating platforms but struggle with customer service complaints at the BBB. Both companies also offer generous trial periods and warranties. However, Nectar is the clear winner on that front by offering lifetime warranties and a full-year trial period over Helix's 10 to 15-year coverage and 100-day trial. Feature Helix Nectar Trusted Company Reviews Rating 8.6 9.4 BBB Grade / Rating A+ / 1.47 NR / 2.53 Mattress Varieties 11 6 Firmness Levels Soft – Medium-Firm Soft – Medium-Firm Best For All sleep types Side and back sleepers Price Range / Queen Size $1,373.80 – $3,748.80 $1,099 – $1,799 Mattress Types Hybrid Foam and Hybrid Retail Availability Online and in-store Online and in-store Trial Period 100 days 365 days Warranty 10 – 15-years Lifetime
Frequently Asked Questions
Source
Image source: Helixsleep.com — bbb.org
About Author
Deane Biermeier
Deane Biermeier is a certified financial educator through the University of Minnesota and a respected authority in financial research, writing, and editing, renowned for his in-depth analyses and expert advice. With a distinguished career that previously spanned home improvement, real estate, and finance topics, Deane's role at Trusted Company Reviews focuses exclusively on finance. Deane has contributed to leading publications such as Forbes Home, US News and World Report, Newsweek Vault, and others. Since joining TrustedCompanyReviews.com in 2023, he has solidified his reputation as a crucial resource for clear, factual financial guidance.