Helix offers multiple mattresses in several variations each. The company started in 2015 and primarily sells its products online at Helix Sleep’s website. However, the company partners with many retailers nationwide for those who wish to purchase Helix products from a brick-and-mortar location.
Helix mattresses feature a unique construction material that adds breathability to typical memory foam and innerspring hybrid mattresses. In fact, Helix products scored the highest for its hybrid mattresses in our best mattresses review.
About Helix
A Helix mattress features a special latex-foam material that’s unique to the brand. The material offers supportive cushioning Helix uses in conjunction with individually wrapped innerspring coils and memory foam. The combination offers a blend of support, cushioning, cooling, and low motion transfer qualities, no matter which Helix mattress variety you choose.
The company offers three main mattress styles and three variations of each one. However, there are also a few one-off mattress styles for particular sleeping needs. The three versions are Helix, Helix Luxe, and Helix Elite. Additional styles include the Helix Kids and the Helix Plus.
The standard Helix collection contains the lowest-priced options. At the same time, the Luxe and Elite versions add features such as lumbar support, additional spring support, increased cooling technologies, and additional material layers. Each mattress type accommodates different sleeping styles and firmness levels.
The Kid’s mattress is flippable, each featuring a different firmness level. Helix Plus is designed to support plus-sized consumers and provide similar features as the company’s standard collection.
Helix also offers a long list of bedding accessories and mattress bases on its website, as well as financing options. To help you choose a mattress, the company also provides consumers with an online sleep quiz to understand your type of sleep and the mattress qualities that will suit you best.
Pros
Short 2-hour expansion time
Mattress rotation isn’t necessary
Three variations of most mattress styles
Mattresses available to accommodate most sleep styles
Proprietary material and construction
Sleep quiz on website helps customers choose best mattress
Good edge support
Low motion transfer
Cons
Plus size mattress model only available in one design
Lumbar support in Luxe versions may not work for every body type
Mattresses tend to err on the soft side
Warranty varies depending on selected model
Helix Mattress Features and Benefits
Helix creates hybrid innerspring mattresses with plenty of features and benefits.
- Hybrid innerspring mattresses
- 100-night trial period
- 10-year warranty on standard mattresses
- 15-year warranty on Luxe and Elite mattresses
- Six primary mattress designs in three variations
- Helix Plus model for larger bodies
- Flippable children’s design also available
- Mattress selections divided by sleep styles and firmness
- Bases and accessories available
- Available online or through retailers
- Numerous retailers available nationwide
- Mattresses are delivered compressed and rolled
- Third-party financing available on website
Helix Editorial Rating
Trusted Company Reviews Rating Score for Helix: 8.6
| Scoring Criteria | Points Awarded |
| Available Sizes | 6 |
| Highest Mattress Model Pricing | 7 |
| Warranty Details | 14 |
| Trial Period | 8 |
| Retail Availability | 8 |
| Temperature Regulation Features | 3 |
| Model Options Available | 12 |
| Overall Consumer Review Data | 9 |
| Expert Opinion Score | 19 |
Helix Mattress Models
Helix mattresses are moderately priced. The standard mattresses feature competitive pricing, while some of the Luxe and Elite king-sized models rival some luxury mattress brand prices. In general, the Luxe models add lumbar support and additional foam layers, while the Elite models add dual micro coil layers for added support.
Helix Mattress Model Prices
| Mattress | Standard |
| Queen Size Sunset, Moonlight, Midnight, Dusk, Twilight, and Dawn Models | Standard: $1,373.80
Luxe: $2,373.80 Elite: $3,748.80 |
| Helix Plus Queen Size | $1,498.80 |
| Helix Kids Twin – Full Sizes | $748.80 – $998.80 |
Helix Mattress Model Features
| Model | Firmness | Sleep Style | Features |
| Sunset | Soft | Side Sleeper |
|
| Moonlight | Soft | Back and Stomach Sleeper |
|
| Midnight | Medium | Side Sleeper |
|
| Dusk | Medium | Back and Stomach Sleeper |
|
| Twilight | Firm | Side Sleeper |
|
| Dawn | Firm | Back and Stomach Sleeper |
|
| Plus | Medium-
Firm |
All | Maximum support with body contouring |
| Kids | Soft side and Firm side | Variable | One side firmer and one side softer, flippable mattress |
Helix Mattress Reviews
Helix mattress reviews consistently rate each model well into the mid-four-star range across numerous customer review platforms. Reviews of Helix mattresses often include Helix Plus mattress reviews in addition to the rest, as the Plus version contains different features than the others.
Helix Mattress Complaints
While Helix Sleep suffers somewhat at the Better Business Bureau regarding some customer service issues, the company scores an A+ grade for responsiveness to those complaints.
Generally, the company and its products score well across customer review platforms, and product durability is one major reason. However, several reports state that the mattresses felt softer than advertised, which isn’t good news for stomach sleepers who generally require a firmer feel.
Helix Vs. Nectar
Helix and Nectar are two very different mattress manufacturing companies. However, there are also many similarities. Both companies offer multiple mattress types in various styles designed to fit the needs of most sleep habits. Both also focus on changing materials between styles to make those accommodations.
Where Helix is strictly an innerspring hybrid mattress maker, Nectar provides both memory foam and hybrid models. Both companies rate well on consumer rating platforms but struggle with customer service complaints at the BBB.
Both companies also offer generous trial periods and warranties. However, Nectar is the clear winner on that front by offering lifetime warranties and a full-year trial period over Helix’s 10 to 15-year coverage and 100-day trial.
| Feature | Helix | Nectar |
| Trusted Company Reviews Rating | 8.6 | 9.4 |
| BBB Grade / Rating | A+ / 1.47 | NR / 2.53 |
| Mattress Varieties | 11 | 6 |
| Firmness Levels | Soft – Medium-Firm | Soft – Medium-Firm |
| Best For | All sleep types | Side and back sleepers |
| Price Range / Queen Size | $1,373.80 – $3,748.80 | $1,099 – $1,799 |
| Mattress Types | Hybrid | Foam and Hybrid |
| Retail Availability | Online and in-store | Online and in-store |
| Trial Period | 100 days | 365 days |
| Warranty | 10 – 15-years | Lifetime |
Frequently Asked Questions
Are Helix mattresses good?
Do Helix mattresses have fiberglass?
Who sells Helix mattresses?
How long do helix mattresses take to ship?
Are Helix mattresses worth it?
What are the benefits of a Helix mattress?
How long do Helix mattresses last?
Source
Image source: Helixsleep.com — bbb.org
Deane has dedicated over three decades to the field of residential construction, remodeling, maintenance, repair, and finance. With a wealth of experience in these areas, he ventured into writing as a means to broaden his outreach. Throughout his career, Deane's primary focus has been assisting clients in discovering the hidden potential within their homes and providing them with the knowledge and tools to take charge of residential projects from conception to construction to financing.
Now, as a contributor for distinguished publications such as Forbes Home, Angi.com, USNews, Family Handyman, Lifewire, Trusted Company Reviews, and others. His goal remains the same: to help clients, and now readers, turn their ambitions into reality.
Deane Biermeier
Last Updated: October 13, 2023
Editorial Reviews
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