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Widex Hearing Aid Reviews: Your Complete Guide to Making the Best Choice for You
This Widex Hearing Aid review was written by Dr. Ruth Reisman, AuD MBA CCC-A. Dr. Reisman is an Audiologist in NYC with over a decade of experience fitting hearing aids and educating doctoral students on the use of hearing aids as a form of rehabilitation for hearing loss and tinnitus.
Inside this Widex review, you’ll discover:
- Model Breakdown: In-depth insights into each Widex hearing aid model, curated by Dr. Reisman, to assist you in selecting the perfect fit for your needs.
- Pros and Cons: Clear exploration of the strengths and weaknesses of Widex hearing aids, helping you make an informed decision.
- Real Customer Reviews: Insights into actual customer reviews and complaints, offering a balanced perspective on Widex products.
- Tinnitus Relief: Uncover whether Widex hearing aids effectively address tinnitus, along with FAQs and a comparison to another top brand, Oticon.
Widex Hearing Aids Product Overview
Widex is a well-known Danish hearing aid manufacturer that has been in the industry for several decades. They are recognized for their innovative approach to hearing aid technology and commitment to improving the lives of individuals with hearing loss.
Widex offers a wide range of hearing aids catering to different types and degrees of hearing loss. Their products incorporate advanced features, including noise reduction, speech enhancement, wireless connectivity, and personalized sound adjustments.
Pros
Sound Quality: Widex hearing aids are often praised for their excellent sound quality and clarity. They use advanced processing technology to provide a natural and clear listening experience.
Tinnitus Features: Widex hearing aids include Widex Zen and SoundRelax technology that are proven to help manage tinnitus in patients.
Innovative Technology: Widex has a history of incorporating cutting-edge technology into their hearing aids. They continuously work on improving their products with the latest advancements, such as wireless connectivity, smartphone app control, and artificial intelligence features.
Personalization: Many Widex hearing aids offer a high level of customization and personalization to cater to individual hearing needs. Audiologists can adjust the settings to match your specific hearing requirements.
Comfort and Design: Widex hearing aids are designed with user comfort in mind. They come in various sizes and styles, including discreet options like behind-the-ear (BTE) and in-the-ear (ITE) styles.
Durability: Widex hearing aids are generally known for their reliability and durability, helping them withstand daily wear and tear.
Cons
Widex Hearing Aids Cost More: One of the common drawbacks of Widex hearing aids is their higher price point compared to some other brands. Their advanced technology and features may make them more expensive for some individuals.
Battery Life: Depending on the model and technology, some Widex hearing aids may have shorter battery life compared to other brands. However, this can vary, and some models have more extended battery life than others.
Size Limitations: While Widex offers a variety of styles, some individuals with specific hearing needs or preferences might find the available options limiting.
Availability of Local Support: Depending on your location, it may be challenging to find local support or certified audiologists familiar with Widex hearing aids, which could affect the fitting and ongoing support process.
Learning Curve: Some users may find it takes time to adjust to new hearing aids, especially if they are new to wearing hearing devices or if the technology is more advanced.
Reviews on Widex Moment Sheer Hearing aids
If you’re wondering how Widex Moment Sheer hearing aids work, review this short introduction video by Dr. Hung Mai, a licensed audiologist.
Video Source: YouTube.com, Widex Moment Sheer: Why it Sounds Like No Other
The Widex Moment Sheer hearing aids are the latest model of Widex hearing aids available on the market today.
Widex Moment Sheer is known for their advanced sound processing technology, which allows it to adapt and learn from the wearer’s preferences in different listening environments.
They featured machine learning capabilities that enabled the hearing aids to continuously improve their performance based on the user’s feedback.
Widex Moment Sheer hearing aids are also known for their innovative “ZeroDelay” technology, which aims to eliminate the delay typically experienced in processing sound signals.
This technology was designed to provide a more natural and seamless listening experience for wearers.
Reviews on Widex Hearing Aids for Tinnitus
Widex Moment Sheer not only improved upon the sound quality of the Moment but also added new tinnitus management features with their SoundRelax options that have been researched and proven to manage tinnitus in patients.
The Moment Sheer series also has wireless connectivity options, allowing users to stream audio from various devices like smartphones, TVs, and computers directly to their hearing aids.
How do Widex hearing aids for tinnitus actually work?
Tinnitus can be really annoying, but Widex hearing aids have a cool trick.
They boost outside sounds, making the ringing less noticeable. For example, your Widex hearing aids will play music or the sound of the ocean’s waves, helping alleviate the obnoxious ringing from your tinnitus.
This helps your brain pay attention to other noises instead.
Reviews on Widex Zen, Tinnitus Management App
Widex also offers the Zen-Tinnitus Management app, available on the Apple App Store, with a rating of 4.3 out of 5 stars from 32 customer reviews.
This app plays relaxing sounds into your Widex hearing aids that can help you tune out the annoying tinnitus sounds.
Curious to give it a shot?
Listen to the Zen Tinnitus Masker Sounds
Review Popular Widex Hearing Aid Models
| Model | About |
| Widex MOMENT | Widex MOMENT hearing aids are known for their PureSound technology, which significantly reduces sound processing delays and provides a natural, real-time sound experience.
Widex Moment hearing aids are known for their innovative “ZeroDelay” technology, which aimed to eliminate the delay typically experienced in processing sound signals. |
| Widex EVOKE: | This line of hearing aids is designed to learn and adapt to the user’s listening preferences in various environments, providing a personalized listening experience. |
| Widex BEYOND: | This series of hearing aids offer direct wireless connectivity to smartphones and other devices, allowing users to stream audio and control their hearing aids through mobile apps. |
| Widex UNIQUE: | Widex Unique hearing aids are designed to handle complex listening situations, focusing on speech clarity and reducing background noise. |
Reviews on Widex Hearing Aid Styles
Behind-the-Ear (BTE):
BTE hearing aids are worn behind the ear and are connected to a custom earpiece that fits inside the ear canal. They are suitable for various degrees of hearing loss and come in different sizes, from standard BTE to mini BTE.
Receiver-in-Canal (RIC) or Receiver-in-the-Ear (RITE):
RIC/RITE hearing aids are similar to BTEs but with a more discreet design. The receiver (speaker) is placed in the ear canal, connected to the main body of the hearing aid behind the ear by a thin wire or tube.These too come in a variety of sizes including a mini RITE.
In-the-Ear (ITE):
ITE hearing aids are custom-made to fit entirely within the outer ear. They come in different sizes, from full-shell ITEs that fill most of the outer ear to smaller, more discreet models.
In-the-Canal (ITC):
ITC hearing aids are smaller than ITEs and fit partially in the ear canal. They offer a more discreet look while still providing good sound quality.
Completely-in-Canal (CIC):
CIC hearing aids are the smallest custom hearing aids and fit entirely within the ear canal. They are almost invisible when worn and are suitable for mild to moderate hearing loss.
Invisible-in-Canal (IIC):
IIC hearing aids are even smaller than CICs and are placed deep within the ear canal, making them virtually invisible when worn.
Tip from the Audiologist:
The smaller hearing aids, although more cosmetically appealing, may loose some features like connectivity and rechargeable batteries.
All About The New Widex MOMENT Sheer Hearing Aids
The Widex Moment Sheer hearing aids are designed to provide users with a natural and comfortable hearing experience by leveraging the latest hearing technology.
One of the notable features of the Widex Moment Sheer hearing aids is the “PureSound” processing platform. This technology aims to deliver a more natural and true-to-life sound quality, reducing distortion and preserving the intricate details of sounds. Additionally, the hearing aids are designed to address the challenges of hearing in noisy environments and to offer seamless connectivity with various devices such as smartphones and televisions.
Positive Customer Reviews on Widex Moment Sheer Hearing Aids
User reviews of Widex Moment Sheer hearing aids have generally been positive. Many customers have reported–
- improved speech clarity
- better sound quality
- and a more natural listening experience.
Widex is a well-established hearing aid manufacturer known for producing high-quality hearing aids. The company has been in business for over 64 years.
The Widex Moment Sheer hearing aids were introduced as one of their latest models, and they were designed to deliver a more natural sound experience and reduce hearing aid-related annoyances like delays and artifacts. Users appreciated their advanced sound processing technology and comfort.However, as with any hearing aid, the individual experience can vary depending on factors such as the wearer’s specific hearing loss and personal preferences.
What are the negative reviews on Widex hearing aids?
At the BBB, surprisingly Widex has a rating of “NR” (which stands for, “No Rating”). BBB gives companies an NR rating for reasons that include insufficient information about a business or ongoing review/update of the business’s file.
There are only two customer reviews and two complaints against Widex, from within the last three years. That’s not a bad credential, considering Widex is one of the larger providers of hearing aids and has been in business for over 64 years.
What are the negative Widex customer reviews at the BBB regarding?
There are only two negative BBB reviews on Widex. Here is a summary of what they are in regards to.
Shaun-Paul P., a Widex BBB Complaint Summary:
Shaun-Paul purchased hearing aids from Widex for $6,000 with the expectation of seamless compatibility with his iPhone and iPad. However, the hearing aids did not work as expected, and he faced difficulties in answering calls between devices.
He also experienced various problems with the hearing aids’ functionality, including having parts replaced and encountering screeching sounds. Shaun-Paul expressed frustration and disappointment with the product’s performance and perceived it as a rip-off.
Natasha G. another BBB Complaint Against Widex:
Natasha received a WIDEX MOMENT hearing aid for $6,800 and found the instruction booklet insufficient for addressing her questions and concerns. She experienced discomfort when inserting the wire and tip into her ear, which she believes is a common reason why people with hearing impairments don’t use hearing aids. Natasha sought better support and information from Widex but found the company’s response inadequate.
How did Widex respond to this BBB complaint?
Widex USA Inc. responded to Natasha’s complaint by expressing regret that her experience didn’t meet their standards and emphasized the importance of a face-to-face consultation with a Hearing Healthcare Professional for addressing comfort and optimal utilization of the hearing aid. The company suggested that the discomfort during receiver insertion should be discussed with a professional. They directed her to visit their website for more product information and provided a customer care phone number for additional assistance.
For more information about Widex BBB complaints and customer reviews visit the BBB directly.
Widex Hearing Aids Customer Reviews
| Star Review | Consumer Report | Widex Hearing Aid Model |
| 5 | “I am a hot air balloon pilot in Toronto and lost hearing due to burner noise. Widex was always better for sound quality and unique programs accessible on my cell phone. Worth the slightly higher price.” | Widex Moment 440 |
| 5 | “I absolutely love my hearing aids. They are extremely comfortable and I can wear them all day. I never wore my old hearing aids all day because they were not comfortable. A good part of the day they were sitting in a dish on my counter. I always felt them in my ears. Now I hear so much better. I am more confident listening either to one person or in a group. Recently, I was in a restaurant and did not experience any difficulty hearing the people at my table. I wore the same style of hearing aids for 23 years and didn’t realize just how much I was missing until I purchased my Evoke 440’s. I also like that I can adjust them with my phone. I’m just sorry I didn’t know about Evoke sooner. I will be a Widex customer forever.” | Widex Evoke 440 |
| 5 | “I owned a different brand of hearing aids in the past and Widex is better. My audiologist recommended the hearing aid that sticks in my ear and goes over the top of my ear. I like the settings that she set up. I also like that I can hook them up to my TV and then it transmits the sound into my hearing aids. The hearing aids have very good quality and the price is well worth it for the package that I bought. The replacement, the unlimited batteries and everything else that goes with it are not cheap but I got what I paid for. I can hear much better than not using hearing aids. Without them, I can hear but I don’t totally understand what’s being said. I’d definitely recommend Widex to others. People should find a confident and thorough audiologist. The products that Widex carries are the most important things, including the warranties and the price. I’m overly satisfied with them.” | Widex Evoke 330 |
*Reviews adopted from verified consumer affairs and hearing aid tracker users
Widex Hearing Aids Complaints:
| Star Review | Concerns | Widex Hearing Aid Model |
| 1 | Rechargeable Batteries-”I purchased the Widex Evoke rechargeable hearing aids. I have had random shrill beeping in my ear and my audiologist sent them in. I was told they were having an issue with the rechargeable batteries and would not be replacing those anymore yet I paid an extra $300 for that feature. However, even with regular batteries the hearing aids continue to beep randomly even after being sent back to widex for “fixing”. I’m sure this will keep up (sending back to “fix”) until my warranty is up and I have to shell out another $3000 for hearing aids. What a waste of money! I want a brand new pair at no cost or my money completely refunded, not widex to keep trying to fix them especially since rechargeable is what sold me | Widex Evoke 220 |
| 3 | Bluetooth Streaming-Purchased the latest/greatest Moment HA and was expecting an amazing experience all around. While I am pleased with my ability to now hear everything around me with great clarity under most conditions, I am less than pleased with poor streaming of music and podcasts to my HA. Unless my cell phone is less than 24 inches from my HA, audio fades in and out resulting in a terrible experience. My audiologist was able to return my original pair thinking that the antenna was defective. Received a new replacement pair today and there was no improvement. I contacted Widex technical support and was told they have heard from others with this problem and they are working on a software and firmware update. They could not say when the issue would be corrected. Needless to say I am very disappointed and may return the hearing aids and consider another company. For almost $7,500, I would expect better. | Widex Moment 440 |
*Reviews adopted from verified consumer affairs users
Advanced Features of Widex Hearing Aids
PureSound: Widex Moment Sheer hearing aids introduced a breakthrough technology called PureSound. This innovation addressed one of the common challenges in hearing aids known as the delay caused by processing sound. PureSound significantly reduced or eliminated this delay, making sound processing much faster and more natural.
SoundSense Learn: These hearing aids feature a SoundSense Learn app that allows users to personalize their hearing experience. The app helps users adjust their hearing aids in various listening environments, such as restaurants, meetings, or outdoors, and remembers these settings for future use.
ZeroDelay Technology: ZeroDelay is a significant aspect of the Widex Moment Sheer hearing aids, contributing to the elimination of the traditional delay found in most hearing aids. With this technology, the hearing aids process sound signals more efficiently and instantaneously, resulting in a more authentic and real-time auditory experience.
Bluetooth Connectivity: Like many modern hearing aids, Widex Moment Sheer offers Bluetooth connectivity. This feature enables users to connect their hearing aids to compatible devices such as smartphones, tablets, or TVs. With a Bluetooth connection, users can stream audio directly to their hearing aids, making phone calls, listening to music, or watching videos much more convenient.
Rechargeable Option: Widex Moment Sheer hearing aids are available in both rechargeable and disposable battery options. The rechargeable models typically come with a charging case, allowing users to charge their hearing aids on the go.
Various Styles: Widex Moment hearing aids were available in different styles, including behind-the-ear (BTE) and in-the-ear (ITE) models, to cater to various degrees of hearing loss and individual preferences.
Tinnitus Management: Some models of Widex Moment Sheer hearing aids were equipped with tinnitus management features, designed to provide relief to individuals suffering from tinnitus, a condition characterized by ringing or buzzing in the ears.
Widex Hearing Aids Cost and Models:
The cost of Widex hearing aids can vary based on several factors, including the specific model, features, technology level, and where you purchase them.
Widex offers a range of hearing aid models to address different types of hearing loss and individual needs. These models may include basic entry-level options, mid-range devices, and premium models with advanced features.
Additionally, advanced technologies such as wireless connectivity, smartphone compatibility, rechargeability, and noise reduction capabilities can contribute to the price of the hearing aids.
Average Price Range for Widex Hearing Aid Models
- The cost for a pair of Widex hearing aids will range anywhere from $2000-8000 with all different prices in between.
- As illustrated above in the BBB customer review, the customer paid $6,800 for the Widex Moment hearing aids.
- According to HearingTracker.com, “Widex hearing aids range in price from $1,861 to $3,762 per device.”
Source: HearingTracker.com
Your hearing care professional will counsel you on the best device to fit your needs and budget and what services are included with those devices.
Widex Hearing Aids Accessories
Widex has a wide variety of accessories to make hearing and communication effortless in all listening scenarios. These include:
Remote Controls: Widex offers remote controls that allow users to adjust the volume, switch between programs, and control other settings on their hearing aids discreetly.
Dex Devices: Dex devices are a series of accessories that facilitate communication between hearing aids and various external devices, such as mobile phones, televisions, and landline phones. Examples include the Widex TV-Dex, Phone-Dex, and Uni-Dex.
Com-Dex: The Com-Dex is a hands-free communication device that connects to smartphones via Bluetooth, enabling users to stream phone calls, music, and other audio directly to their hearing aids.
RC-DEX: The RC-DEX is a compact remote control designed to make it easy for users to adjust their hearing aid settings with simple button presses.
T-DEX: The T-DEX is a hearing aid accessory that connects to compatible mobile phones using telecoil technology, allowing users to stream phone calls directly to their hearing aids.
TV Play: The TV Play is an accessory that connects to the television via Bluetooth and streams the TV’s audio directly to the user’s hearing aids, providing a better listening experience.
FM+DEX: The FM+DEX is an accessory that connects to FM systems and streams audio signals directly to the user’s hearing aids, enhancing speech understanding in challenging listening environments, like classrooms or lectures.
Sound Assist: is a tabletop microphone that enhances speech and sounds to make listening and communication even easier for the user.
Charging options: Depending on the model of your Oticon hearing aids, you may have access to rechargeable options. In such cases, Oticon offers charging docks or cases that make it convenient to recharge your hearing aids overnight.
Wax guards and filters: These are essential accessories for maintaining the performance and longevity of your hearing aids. Wax guards and filters prevent earwax and debris from clogging the sound outlet and can be replaced regularly to ensure optimal sound quality.
Domes and ear tips: Oticon provides a variety of domes and ear tips that are designed to fit different ear canal shapes and sizes. These accessories ensure a comfortable and secure fit for your hearing aids.
Applications for Widex Hearing Aids
In addition to the many accessories available to enhance the users hearing, Widex released a number of apps not only to control the hearing aids but to support the accessories and tinnitus management in the hearing aids.
Widex EVOKE App: This app is designed to work with Widex EVOKE hearing aids, allowing users to personalize their hearing experience in various listening situations. The app utilizes machine learning to adapt the hearing aid settings based on the user’s preferences and listening environment.
Widex MOMENT App: The Widex MOMENT App is intended for use with the Widex MOMENT hearing aids. It enables users to control and adjust their hearing aids discreetly from their smartphones, making it easier to customize settings according to their specific needs.
Widex TONELINK App: The TONELINK App works with certain Widex hearing aids and offers basic control functionalities, such as adjusting volume and changing programs. It is a simpler version of their more advanced apps.
Widex TV PLAY App: This app allows users to stream audio directly from their TVs to their Widex hearing aids, enhancing the TV-watching experience for those with hearing difficulties.
Widex ZEN App: For individuals with tinnitus, the Widex ZEN App provides access to soothing sounds and relaxation exercises that can help manage tinnitus symptoms. This can be used on it’s own without the hearing aids as a tinnitus management tool.
Frequently Asked Questions
Are Widex hearing aids any good?
Is Widex the best hearing aid?
Which is better: Phonak or Widex?
What is the difference between Widex and Oticon?
How to clean Widex hearing aids?
What is the price range of Widex hearing aid?
What is the top of the line Widex hearing aid?
Where to buy Widex hearing aids?
Does Costco carry Widex hearing aids?
How long do Widex hearing aids usually last?
Conclusion
Widex Hearing Aids Rating:
| Widex Hearing Aid
Rating Criteria |
Total Possible Points | Rating |
| Sound Quality | (1-10) | 10 |
| Speech Clarity | (1-10) | 10 |
| Noise Reduction | (1-10) | 10 |
| Connectivity | (1-10) | 10 |
| Comfort | (1-10) | 10 |
| Battery Life | (1-10) | 8 |
| Durability | (1-10) | 9 |
| User-Friendliness | (1-10) | 8 |
| Customization Options | (1-10) | 10 |
| Expert’s Opinion (considers overall reputation, ratings, and complaints) | (1-10) | 9 |
| Total Points | 100 Points (maximum) | 94 |
Dr. Ruth Reisman: Trusted Audiologist and Expert Reviewer of Hearing Aids
Dr. Ruth Reisman, a licensed Audiologist and Hearing Aid Dispenser in New York State, is a trusted expert at Trusted Company Reviews (TCR). Selected as our expert reviewer for hearing aids, she brings extensive experience and a commitment to improving auditory health.
At TCR, Dr. Reisman shares invaluable insights into the world of hearing aids. With a passion for effective communication, she specializes in helping individuals with auditory processing deficits through virtual hearing rehabilitation and communication coaching at Urban Hearing.
Certified by the American Speech and Hearing Association, Dr. Reisman has led the Audiology department at Lenox Hill Hospital and serves as an associate professor at reputable institutions. Her expertise extends to fitting advanced hearing implants, making her an invaluable resource for our audience.
Dr. Reisman's dedication also extends to individuals with Attention Deficit (Hyperactivity) Disorder (AD(H)D) and other co-morbid disorders. Through her research, she has developed methods to evaluate and treat this population, improving their attention, behaviors, and social-emotional skills.
As TCR's expert reviewer of hearing aids, Dr. Ruth Reisman provides trusted guidance and recommendations. Her expertise, passion, and commitment to improving auditory health make her an invaluable asset to our team and a reliable source of information for individuals seeking the best hearing solutions.
Rosette Ruth Reisman AuD MBA
Last Updated: December 14, 2023
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