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Kohler Walk-In Bath Reviews
Reading online reviews from verified purchasers of Kohler walk-in baths can provide insights into customer satisfaction and complaints. Kohler walk-in bath reviews are excellent, with an average rating of 4.8 out of 5 from over 160 reviews on ConsumerAffairs.com. This walk-in tub manufacturer has been in business since 1873, one of the oldest in the industry.
However, online reviews may not provide all the details needed to make a well-informed purchasing decision when considering buying a walk-in bath. Furthermore, some reviews may not be legitimate. We consulted with industry expert and licensed occupational therapist Melanie Paquin to provide a thorough evaluation. Her research and analysis, combined with our proprietary rating algorithm, helped us determine where Kohler’s walk-in tub stands on the top ten list of the best walk-in tubs for 2023.
Kohler’s Modern Walk-in Shower Bathtub Combo–Best Rated
We picked Kholer’s modern-looking walk-in bath with shower combo as top-rated for this category. It’s a beautiful tub with powerful massage jets, a shower, and a low step-in threshold, making it easy to get in. Kohler offers affordable prices, 50% off on installation, and a limited lifetime warranty.
Our rating algorithm considers several factors, including the tub’s cost compared to other leading brands, the company’s reputation and average customer review rating, warranty and money-back guarantee policies, therapeutic features, accessible options (e.g., Are the controls within reach, and can wheelchair users easily enter and exit?), fast-fill and quick-drain features, the tub’s design and materials, and safety features (e.g., slip-resistant surfaces, grab bars and handrails, water temperature controls).
Space-efficient, Easy-installation: The Kohler walk-in bath is designed to fit into the same space as a traditional bathtub, making it easy to install without extensive renovations.
Expert installation: Installation specialists are trained and certified by Kohler to install the walk-in bath and to handle all plumbing and electrical work.
Price Promise: Guarantees that the cost of your bath will be the same as the quote you received at your in-home appointment. No surprises on installation day!
Safe accessibility: With a low 3-inch step-in threshold and wide entry door, the Kohler walk-in bath is easy to enter and exit safely.
Comfortable and Cozy: Heated surfaces for additional warmth when the tub is filling and emptying.
Bariatric-friendly: Bariatric walk-in tub with a wider door and seat to accommodate larger bathers is available.
Limited transparency on pricing: The pricing for Kohler walk-in tubs can vary widely depending on the options chosen, making it challenging to determine a baseline cost without contacting customer service.
Restricted purchasing options: Kohler walk-in tubs are exclusively available through authorized Kohler dealers and are not sold in retail stores, which may limit accessibility for some customers.
Lack of wheelchair accessibility: Kohler currently does not offer specific models that cater to individuals who use wheelchairs, which may limit the options for those with mobility challenges.
Installation Costs: Installation costs for Kohler walk-in tubs can be expensive, ranging from $2,500 to $8,000 or more, depending on the complexity of the installation.
Overview of Kohler’s Walk-in Tubs
If you’re in the market for a walk-in tub, you have most likely taken a look at Kohler walk-in baths. Kohler is a well-known American company based in Wisconsin and founded in 1873, giving them a lengthy history in the home improvement industry. Walk-in tubs provide seniors and those with limited mobility the opportunity to experience an independent and safe bathing experience.
Kohler’s walk-in tub design includes standard safety features such as handrails, non-slip surfaces, and a low step-in threshold, as well as a variety of therapeutic options including air and water jets, a handheld shower head, and heated surfaces. In addition to safety and comfort options, you can choose from a variety of design options including bath color, faucet finish, and high-quality wall panels to complete your personal aesthetic. Kohler walk-in tubs are available only through a local Kohler authorized dealer and are installed by certified Kohler walk-in tub installers. They come with a lifetime limited warranty.
Kohler offers both standard and additional features for your walk-in tub – let’s take a look!
Standard Features of Kohler Walk-in Tubs
- Right or left opening doors
- Leak-free door system backed by a lifetime limited warranty
- ADA compliant seating
- Easily accessed water and jet controls
- Slip-resistant surface
- Low step-in height of 3-inches
- Grab bars
- Fast fill and drain times
Additional Features for Kohler Walk-in Tubs
- Hydrotherapy Jets and BubbleMassage Air Jets. Strategically placed, fully adjustable jets.
- Bask Heated Backrest. It provides warmth as the tub fills and drains, as well as during your bath.
- Multi-functional hand shower with three spray options.
- Bariatric tub with a wider door and seat to accommodate larger bathers.
- Shower package with gooseneck shower head and frameless bath screen.
- Kohler LuxStone Bath and Shower Wall Collection of high-quality wall panels to complete your design.
Kohler Walk-in Bath Dimensions, Cost & Installation
Purchasing and installing a walk-in bath can be a complicated process that requires consideration of many factors. Kohler has simplified this process by providing a complimentary in-home consultation with a Kohler specialist who will use a 35-point checklist to evaluate your home’s plumbing and electrical systems and bathroom layout to develop a quote.
During the in-home consultation, a Kohler representative will measure the space where the walk-in bath will be installed and provide information about the available sizes and dimensions of Kohler walk-in baths that will fit the space. They will also discuss the cost of the walk-in bath and assess any additional work that may need to be done to prepare the installation area, such as plumbing or electrical work, which could affect the final cost.
Kohler offers several models of walk-in baths, each with unique dimensions, such as the Elevance Rising Wall Bath (60″ L x 32″ W x 39″ H), Elevance BubbleMassage Bath (60″ L x 32″ W x 37″ H), Expanse Bath (60″ L x 30″ W x 22″ H), and Highbridge Bath (60″ L x 32″ W x 17″ H).
Additionally, Kohler offers a price promise guarantee that ensures the quote you receive during the consultation will be the exact amount you pay on the installation day. Finally, all installations are completed by certified Kohler walk-in tub installers.
Kohler Walk-In Bath Cost
Kohler Walk-in Bath Price Range:
Kohler provides basic pricing information on their website, which varies depending on the added features. For example, walk-in baths can start at $2,000 for a basic walk-in soaking bath and go up to $20,000 for a premium walk-in tub without installation.
Cost to Install a Kohler Walk-in Tub:
The estimated cost to install a Kohler walk-in tub ranges from $2,500 to $8,000+.
Average Cost of a Kohler Walk-in Bath Installed:
The average cost of a Kohler walk-in bath, including installation, is anywhere from $4,000 to $12,000.
The most reliable way to find out the true cost of a Kohler walk-in tub is through an in-home assessment, as mentioned above. A Kohler specialist will provide you with an in-home assessment where you will be quoted one price that includes everything, including your walk-in tub and installation, with no surprise fees on installation day. In addition, Kohler offers financing options for your walk-in bathtub and a price promise guarantee.
Kohler Walk-in Bath Warranty
Kohler offers a limited lifetime warranty for their walk-in bathtubs, covering defects in materials and workmanship during normal residential use for the original purchaser. The warranty applies when the tub is purchased and installed by a Kohler authorized dealer, but is non-transferable to subsequent homeowners after five years of ownership.
In addition, Kohler provides a one-year installation warranty that covers labor and material costs associated with correcting any defects in the installation.
There are some coverage exclusions to be aware of, including normal wear and tear, damage caused by improper installation, misuse or abuse of the product, and damage caused by chemical cleaners or other corrosive substances.
If you require assistance with your walk-in tub warranty, contact Kohler’s customer service department. Before purchasing a Kohler walk-in tub, review the warranty documentation provided in your customer contract.
Complaints About Kohler’s Warranty Policy:
- Regarding complaints about Kohler’s warranty policy from customers, some online reviews reflect that customers feel the warranty coverage is too limited and does not cover all issues that could arise with Kohler’s walk-in tubs.
- The warranty may have exclusions or conditions that customers feel are unreasonable or difficult to meet.
- Additionally, some customers have experienced long wait times and poor communication from the manufacturer and complained about poor customer service or unhelpful representatives when dealing with warranty claims.
Kohler Walk-in Bath Customer Reviews
Kohler walk-in bath reviews indicate high satisfaction with the product’s appearance and functionality. One customer stated, “It looks wonderful and never gets cold. The hand-held shower part has changed so much for me because I was able to take care of myself! Even my friends were so impressed with how it looked.”
In addition to the product itself, customers are pleased with the customer service provided by Kohler. A customer reported, “My experience with Kohler was super. The salesman was positive, professional, and patient, answering all of our questions and providing lots of information and samples. It was a customer service-oriented kind of deal.”
Kohler Walk-in Tub Complaints
Although customers rave about the purchase and installation process for their new Kohler walk-in tubs, as with any home improvement project, be prepared for the possibility of bumps in the road. “The installation of our Kohler walk-in tub was efficient. The guys that installed it were great. I love the tub. It’s convenient to use. It’s easy to get in and out of, and it empties quickly. The only thing that I don’t like about it is that our water heater is not big enough to fill it. Eventually, we’re gonna have to get a bigger water heater.”
Frequently Asked Questions
Why a walk-in tub?
Walk-in tubs can provide the user with the ability to independently navigate getting in and out of the bathtub in a safe and efficient way. Most walk-in tubs offer a variety of therapeutic modalities, including hydrotherapy and air jets. They are extremely useful for seniors, people with limited mobility, and people with chronic pain conditions.
Safe Step vs. Kohler Walk-in Tubs: Which One Is Right for You?
Both Kohler and Safe Step are among the top ten best walk-in tubs for 2023, but they have their differences. Your personal preferences will determine which one is the right option for you. Here are some factors to consider:
Why Choose Safe Step over Kohler Walk-in Tubs?
Safe Step walk-in tubs are designed with mobility in mind. They offer a low threshold for easy entry, grab bars for safety, and non-slip surfaces to prevent falls. They also have heated surfaces and air jets for added comfort. Safe Step walk-in tubs come in a range of sizes and configurations, so you can find one that fits your specific needs.
Why Choose Kohler over Safe Step Walk-in Tubs?
Kohler walk-in tubs are known for their elegant design and aesthetic appeal. In addition to heated surfaces, they feature wide entry doors and bariatric options for larger individuals. Moreover, Kohler walk-in tubs can be installed in the same space as your regular bathtub, so you won’t have to worry about extensive renovations.
How do you install a Kohler walk-in tub?
Kohler is with you from start to finish on your walk-in bathtub renovation project. Kohler will first provide you with a free in-home assessment to better understand your needs and to determine measurements, and electrical, and plumbing requirements. Kohler’s certified walk-in tub installation team will remove and dispose of your old tub, then install your new tub! They will walk you through the features of your tub once it is installed and make sure that you are comfortable with all aspects of your new purchase.
Can I buy a Kohler walk-in tub and install it myself?
It is not recommended that you install a Kohler walk-in tub yourself. Kohler recommends that their walk-in tubs be installed by professional plumbers or licensed contractors who are familiar with the installation process and the local building codes. Improper installation can result in leaks, damage to the tub, or even personal injury. Additionally, installing the tub yourself may void the manufacturer’s warranty. It’s always best to consult with a professional before attempting any installation of a walk-in tub.
How much is a Kohler walk-in tub?
The cost of a Kohler walk-in tub can range from a few thousand to tens of thousands of dollars, depending on the selected options and installation cost. The following factors can increase the installation cost:
- Bathroom layout: If the bathroom has an unusual or cramped layout, additional time and effort may be required to install the tub.
- Plumbing modifications: Depending on the existing plumbing configuration, additional modifications may be necessary to install the walk-in tub, such as moving or installing new pipes.
- Electrical work: Kohler walk-in tubs require electrical power for the built-in heater, pump, and other features. If the bathroom’s electrical capacity is insufficient, an electrician may need to upgrade the electrical system, which can add to the installation cost.
- Additional features: Adding premium features, such as jets, air baths, and chromotherapy lighting, can increase the installation cost.
- Professional installation: Hiring a professional installer is recommended to ensure proper installation and prevent any damage or leaks, which can add to the overall installation cost.
It’s best to contact a Kohler representative and schedule an in-home assessment to get an accurate price for the total job, including the tub and installation. As mentioned in the review, the total cost can reach up to $20,000 or more for a Kohler walk-in bath that includes all the bells and whistles.
A Kohler walk-in tub priced at $20,000 or more would likely include a variety of premium features, such as whirlpool or BubbleMassage air jets, heated surfaces, adjustable hydrotherapy jets, chromotherapy lighting, a Bluetooth-enabled sound system, a larger size, bariatric options, and enhanced safety features like grab bars and non-slip surfaces.
On the other hand, a Kohler walk-in tub priced at $5,000 would likely include basic features such as a low threshold for easy entry, non-slip surfaces, and grab bars for safety. It may also have a heated surface for added comfort but may not include higher-end features like air jets or bariatric options.
Where can I purchase a Kohler walk-in tub?
Kohler walk-in tubs can be purchased through your local Kohler authorized dealer. Kohler walk-in tubs are not available at retail stores.
Here are some tips for getting the best deal on a Kohler walk-in tub:
- Shop around: Look at different retailers and online stores to compare prices and see if any promotions or discounts are available.
- Wait for sales: Watch for seasonal sales, such as those around holidays or during the end-of-year clearance. This may be a good time to purchase a Kohler walk-in tub at a discounted price.
- Ask for discounts: Don’t be afraid to ask the retailer or installer if they have any discounts available. They may have promotional codes or special offers that they can apply to your purchase.
- Consider financing options: If the upfront cost of a Kohler walk-in tub is too high, look for financing options that can help spread out the cost over time.
- Choose the right size and features: Selecting a smaller tub or opting for fewer features can help bring down the cost of a Kohler walk-in tub. However, make sure you’re not sacrificing important safety or accessibility features that you need.
Does Medicare cover the cost of a walk-in tub?
Kohler’s website explains that while original Medicare may cover the cost of a Kohler walk-in bath, they won’t pay for it upfront. Instead, Medicare may reimburse you for your Kohler tub. So, if purchasing a Kohler walk-in tub costs $15,000, you’ll be required to pay for it upfront, and Medicare may later reimburse you, but there’s no guarantee. Therefore, it’s worth submitting a claim and trying, but don’t count your chickens before they hatch on this deal!
On Kohler’s website, they offer some basic advice on how to increase your chances of getting your Kohler walk-in tub covered. “Your best chance of receiving financial assistance through Medicare is with Medicare Advantage (MA) plans, or Plan C, which enables private insurance companies to contract with Medicare.”
Source: Kohler’s website page, “Will Medicare Pay For a Walk-in Tub.”
Does insurance cover the cost of Kohler walk-in tubs?
In some cases, private insurance companies may cover the cost of walk-in tubs if they are deemed medically necessary and ordered by a healthcare provider. It’s best to check with your specific insurance provider to determine if they cover the cost of a Kohler walk-in tub or any other similar products. You can also ask your doctor about it.
How many jets come with a Kohler walk-in bath?
The number of jets that come with a Kohler walk-in bath can vary depending on the model and size of the tub. Some Kohler walk-in baths may have as few as six jets, while others may have up to 20 jets or more. It’s best to check the specific model you’re interested in to see how many jets it has.
Are there Kohler walk-in tub dealers near me?
To locate authorized dealers near you who offer Kohler walk-in tubs, visit the Kohler website and use their dealer locator tool. You can also search for local plumbing and bathroom remodeling companies that offer Kohler walk-in tubs or similar products. Additionally, consider checking with local home improvement stores or contractors who may be able to help you find a dealer or installer in your area.
Does Kohler's walk-in baths come with a shower?
Kohler walk-in baths with showers are available. These models feature a detachable hand-held showerhead that can be used for rinsing and cleaning while seated in the bath. Some models also have a built-in showerhead in addition to the hand-held one. You can visit the Kohler website or contact a local Kohler dealer to find specific models and availability in your area.
How to contact Kohler about its walk-in tubs?
You can contact Kohler directly by visiting their website and clicking on the “Contact Us” page. From there, you can choose the appropriate department and fill out a contact form with your questions or concerns. You can also call Kohler’s customer service line at 1-800-456-4537 to speak with a representative about walk-in tubs.
How can I finance a Kohler walk-in tub?
Kohler walk-in tubs can be financed through GreenSky, a subsidiary of Goldman Sachs Bank, and Wells Fargo Bank. If you’re interested in applying for financing for your walk-in tub, visit Kohler’s website or a Kohler showroom to apply.
Before agreeing to a loan, verify the proposed monthly payment amount to ensure it’s affordable based on your financial situation. Additionally, calculate the total cost of the loan with interest to avoid overpaying for the already expensive Kohler walk-in tub.
To qualify for a low-interest loan, applicants should have a high credit score, low debt-to-income ratio, and low credit utilization ratio. Interest rates will vary depending on the applicant’s credit score and overall creditworthiness. The approval process may take a few days, and once approved, customers can use the financing to purchase their Kohler walk-in tub.
Customers who need financing can also check with their local utility companies or non-profit organizations for financing or assistance programs for seniors or individuals with disabilities. There are also programs for veterans that may help pay for a Kohler walk-in tub.
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