Boca Walk in Tubs Review

Frequently Asked Questions

What does Boca's lifetime limited warranty cover?

Does the warranty cover installation by a third party? Yes, the warranty is valid regardless of who installs your Boca walk-in bathtub.

How long is the warranty valid? The warranty is a lifetime limited warranty, meaning it is valid for the life of the tub.

Are there any limitations to the warranty? While the warranty covers many components of the walk-in bathtub, there may be certain exclusions or limitations. It is recommended to review the warranty in detail to understand the specifics.

Do I need to register my warranty? It is recommended to register your warranty with Boca to ensure that you are covered in the event of any issues or repairs needed.

What are customers saying about their experience with Boca Walk-in Tubs?

Boca Walk-in Bath Customer Reviews:

Boca Walk-in Tubs boasts one of the highest Better Business Bureau (BBB) ratings among other top-rated walk-in bath companies. They have an A+ rating and are BBB accredited. Additionally, Boca has no negative reviews on the BBB. It is the only walk-in bath company with zero customer complaints, as per our review of all walk-in bath companies.

On ConsumerAffairs.com, Boca Walk-in Tub customer reviews have an average rating of 4.9 out of 5, a near-perfect rating, with close to 200 customer reviews.

Customers who have purchased a Boca walk-in bathtub have reported positive experiences, praising Boca representatives for their professionalism and the bathtub’s quality.

One customer enjoyed working with Boca, stating that the representative was friendly and professional, and the installer did a great job. The customer was very satisfied with the tub and highly recommended it, having saved money while getting a high-quality product.

Another customer appreciated the standard features of the Boca walk-in tub, including the low step-in threshold and quick drain. In addition, the customer noted that the tub had fewer steps to get in than other tubs and offered great options for jets and water.

How does the Boca Walk-In Tub enhance bathroom safety for seniors and people with disabilities?

Walk-in tubs offer users the ability to safely and easily navigate getting in and out of the bathtub. Boca’s walk-in tubs are designed with a step-in threshold of 2 inches or lower, one of the lowest in the industry.

In addition to the low step-in threshold, Boca includes standard features such as non-slip floors and seats, handrails, and temperature monitoring on all their models. Boca’s walk-in tubs provide various therapeutic modalities, including hydrotherapy and air jets, which can help with tight muscles and pain management.

The company also offers options such as chromotherapy, aromatherapy, and heated seats to improve relaxation and comfort.

How does Boca walk-in tub installation work?

The first step is to contact Boca, where a representative will guide you through the process of selecting the size and features of a walk-in tub that best suits your home and needs. They will ask you a series of questions and provide a quote for your walk-in tub within 15-20 minutes.

You can hire one of Boca’s certified installers or select your own contractor for the installation. In addition, Boca provides extensive information in PDFs and videos on its website that can assist in the installation process.

It’s important to remember that installing a walk-in tub is a major home improvement project that involves many moving parts, including the structural elements of your home, electrical components, and plumbing requirements.

The installation cost to install a Boca walk-in tub is $2500 in total when using one of their Boca-certified installers.

What is the price range for a Boca walk-in tub?

As mentioned, the cost of Boca walk-in tubs ranges from $10,000 (for the basic model) to $17,000 (for the top-of-the-line model with all the features). You can receive a quote by calling Boca, which typically takes about 20 minutes.

They will email you a quote that breaks down the cost of each item. You can remove things you may not need to reduce the overall cost. For example, if you don’t need the walk-in bath with the shower, you can exclude it from the quote, saving you $500. Most items are priced individually and are considered a la carte.

Example of the Itemized Breakdown of Boca Walk-in Tub Prices:

Where can I purchase a Boca walk-in tub?

Boca walk-in tubs can be purchased through Boca or a Boca walk-in tub dealer. Boca walk-in tubs are not available at retail stores.

Does Medicare cover the cost of a walk-in tub?

A walk-in tub is not categorized as durable medical equipment, and as a result, it is not covered by Medicare. However, there is an opportunity to negotiate the price of a walk-in tub, as the author of this Boca walk-in tub review was able to do. To learn more about pricing and potential discounts or promotions, refer to the last FAQ on this page titled “What is the average cost of a Boca walk-in tub and are there any discounts or promotions currently available?”.

What are some common complaints about Boca walk-in baths?

Some customers have reported issues with the installation process or experienced delays in receiving their ordered walk-in bath. Boca’s sales representatives informed us at TrustedCompanyReviews.com that it typically takes 4-6 weeks from order to installation.

Others have mentioned problems with the functionality of certain features or difficulty using the bathtub. To avoid this complaint, take your time with the Boca installer after they install your tub and ask lots of questions until you clearly understand how to use your tub.

Boca’s customer service has received criticism from some customers for not responding promptly or satisfactorily to their concerns.

What size water heater do I need for a walk-in tub?

Boca’s larger walk-in tubs typically require a larger water heater than standard bathtubs because they hold more water and require more time to fill and drain. However, the Standard and Petite models use a 40-gallon water heater similar to a regular bathtub. The larger models, from the two-seater to the deep soaker, require an 80-gallon water heater.

As a general guideline, a walk-in tub with a capacity of 50-60 gallons will need a water heater with a capacity of at least 50-60 gallons. However, it’s also important to consider the recovery rate of the water heater. The recovery rate is the amount of hot water the heater can produce per hour. For a walk-in tub, it’s recommended to have a water heater with a recovery rate of at least 50 gallons per hour to ensure that the tub can be filled with hot water within a reasonable amount of time.

What is the average cost of a Boca walk-in tub and are there any discounts or promotions currently available?

When it comes to purchasing a Boca walk-in tub, negotiating the best price is always a good idea. These are not cheap items. The average cost of a Boca walk-in tub is at least $10,000, going all the way up to $17,000 after adding all of the extra features when fully loaded. Here are some tips on how to get the best price:

1.) Let them give you the quote: First, let the sales representative at Boca Walk-in Tubs give you a quote. This will give you a starting point for the negotiation process.

2.) Get a detailed breakdown of the quote: Ask for a detailed breakdown of the quote, including all charges, such as the tub itself, installation, and any additional features. Make sure you understand every item and cost listed.

3.) Use the itemized breakdown to negotiate: Armed with this information, you have the opportunity to negotiate a better price. Feel free to request a discount on specific items or services or try to negotiate a lower overall cost. Boca walk-in tubs is a smaller company in the industry compared to well-known brands like American Standard and Kohler. Consequently, they highly value your business and are often willing to provide discounts to secure it.

In fact, the author of this Boca walk-in tub review discovered how easy it is to obtain a discount. By simply asking for the price of the wall surround tile to be waived, Boca’s sales representative promptly approved the request, demonstrating their willingness to accommodate customers.

4.) Be friendly and polite: Remember that the sales representative is a person too, and being polite and friendly can go a long way in negotiating a better price.

5.) Be prepared to walk away: If you can’t come to an agreement on price, don’t be afraid to walk away. There may be other companies that can offer a better deal.

6.) Consider financing options: Boca Walk-in Tubs offers financing options, which may allow you to spread out the cost over time and make it more manageable.

Following these tips can increase your chances of negotiating a better price on your Boca walk-in tub. Remember, be polite but firm, and don’t be afraid to ask for what you want.

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