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American Standard Walk-in Tubs Review for 2023

Home » Brands » American Standard Walk-in Tubs Review for 2023
  • Table of Contents

American Standard Walk-In Tub Review

Welcome to our American Standard walk-in tub review, where you will discover:

  • How Walk-in tubs work, who can benefit from them, and what features are available.
  • A comparison of prices and pictures of the four American Standard walk-in bathtub models.
  • Insights from customer reviews across the internet, including common themes and details about complaints.
  • Answers to frequently asked questions (FAQs) about American Standard walk-in tubs.

As a leading manufacturer of walk-in tubs, American Standard has earned a reputation for quality and reliability. These tubs have become increasingly popular, especially among seniors, people with limited mobility, and anyone seeking a luxurious and comfortable bathing experience. In addition to providing increased independence and safety, Walk-in tubs offer numerous therapeutic benefits. American Standard offers four models of walk-in bathtubs, each with a range of features that can be customized to meet your needs. They also provide professional installation services through a network of certified installers and are the only manufacturer to offer a lifetime warranty when you use their installation team.

American Standard Walk-in-Tub


  • Excellent Customer Service Reviews: American Standard walk-in tub customers have reported excellent customer service and response time.

  • Lifetime Warranty: American Standard walk-in tubs come with a lifetime warranty when installed by an American Standard-certified installer.

  • Fast Drain Technology: Quick drain technology allows for complete tub drainage within two minutes.

  • Wheelchair Accessibility: Options for outward-opening door models improve access for wheelchair users.

  • Self-Cleaning: American Standard walk-in tubs come with a self-cleaning sanitary ozone system.

  • Automatic Water Purging System: The purpose of the Automatic Water Purging System in American Standard tubs is to help maintain clean and hygienic bathing water by automatically removing any stagnant water that may remain in the pipes or jets after use.


  • Better Business Bureau (BBB) Reviews: American Standard is not BBB accredited and has an average customer review rating of 1 out of 5 stars, based on two customer reviews.

  • The Cost: It is somewhat difficult to get a baseline cost without contacting American Standard’s customer service, as there are many options, and the website does not allow for clear navigation for pricing information.

  • Overall Expense: American Standard tends to be higher in price than other walk-in tub companies.

  • Installation Time: The installation process can take longer than expected, sometimes up to several days, depending on the complexity of the installation.

Standard Features of American Standard Walk-in Baths

  • Right or left opening doors
  • The patented leak-free door system
  • ADA compliant seating
  • Easily accessed water and jet controls
  • Slip-resistant surface
  • Low step-in height
  • Grab bars
  • One-touch control system


Additional Features

American Standard walk-in tubs come with a range of additional features. These include:

  • RevitaJet Hydrotherapy system: This system provides 44 air and water jets with full adjustability
  • Air jets: Air jets are more gentle than water (hydro) jets. Good for gentle massage of the skin.
  • Ozone system: This self-cleaning system keeps the bathtub jets clean.
  • Aromatherapy: This feature can be added to your bath through a built-in system that will pump your chosen scent through the water jets.
  • Chromatherapy: This feature adds colored lights in the tub to promote relaxation. Up to 7 colors are available.
  • In-line water heating: This feature prevents fluctuations in water temperature and keeps your walk-in bath water warm.
  • Quick drain technology: This allows your tub to drain in under two minutes, allowing you to exit the bathtub more quickly.
  • Outward swinging door: This allows for a wider door opening and direct access to the seat for wheelchair transfers. Best for those with mobility issues.
  • Acrylic vs. Fiberglass: American Standard walk-in tubs may be acrylic or fiberglass depending upon the model. Fiberglass walk-in tubs tend to be lightweight and also may be more susceptible to chipping, cracking, and staining if not properly maintained. Acrylic walk-in tubs tend to be heavier and more expensive.


American Standard Company Description

With over 150 years in business, American Standard is both a well-known and trusted brand. Purchasing and installing a walk-in bath is a major project with many moving parts that must be considered such as plumbing, electricity, and carpentry. American Standard has the capability to walk their customers through each step of the journey, starting with a free home assessment where they will assess your specific needs for a bathtub and accessories, measure your bathroom, assess electrical and plumbing requirements, and even determine the best way to get the tub into your home. All installations are completed by licensed and insured American Standard certified installers.

American Standard Walk-in Tub Pricing and Options

The current lineup of American Standard walk-in baths includes the Deep Soaking Tub, the Air Bath, The Whirlpool Tub, and the Combo Massage Tub. American Standard offers a variety of sizes, standard features and additional optional features. American Standard walk-in tubs can be purchased directly from American Standard, as well as from retail stores across the country such as Home Depot, Lowes, and Wayfair. To take advantage of the full warranty, purchase and installation must happen through American Standard. Prices will vary greatly depending on the additional features and installation.

Let’s take a look!

American Standard Deep Soaking Walk-in Tub Cost and Details

Review American Standard Walk-in Bath Deep Soaker Price and Option

  • The American Standard Deep Soaking walk-in bath is a safe and simple way to enjoy a relaxing full-body bathing experience.
  • This tub does not come with whirlpool or air jet features.
  • American Standard offers this tub in a variety of sizes and finishes.
  • You can choose between a left or right opening door.

How much does the American Standard Deep Soaking walk-in bath cost? The price starts at $4,000 without installation.

Review the Air Bath American Standard Walk-in Tub Option and Cost

Review The Air Bath Option and Cost for American Standard Walk-in Tubs

The American Standard Air Bath walk-in tub features:

  • A gentle therapeutic 21-jet air jet system with adjustable strengths.
  • Available in a variety of sizes and finishes.
  • Option for a left or right-opening door.

How much does the American Standard Air Bath walk-in tub cost? The price starts at $6,800 without installation.

Review American Standard’s Whirlpool Walk-in Tub Cost & Details

American Standard Whirlpool walk-in tub review

The American Standard Whirlpool walk-in bath provides the following:

  • Massage sore muscles via six strategically placed water jets that are adjustable in strength.
  • Available in a variety of sizes and finishes.
  • Option of a left or right-opening door.

How much does the Whirlpool tub cost? American Standard’s starting price for this option is $6,500 without installation.

The Sanctuary Combination Tub: The Ultimate Walk-In Tub for Seniors

Best American Standard Walk-in Tub for Seniors

The American Standard Combination Tub (also known as the Sanctuary Combination Tub) with RevitaJet Whole Body Hydrotherapy System offers the following features:

  • 44 air and water jets placed throughout the tub to target the back, legs, wrists, and feet
  • An in-line heater to maintain bath water temperature
  • A self-cleaning ozone sanitation system to keep the jet system clean
  • An outward-opening door with improved seat access for wheelchair transfers

If you’re wondering about the cost of the American Standard Combination Tub, it starts at $7000 without installation. This combination tub is one of the most luxurious walk-in tubs on the market but also one of the most expensive. So if you’re looking for the best walk-in tub and price is not a concern, the American Standard Sanctuary Combination Tub is a top choice to consider, according to TrustedCompanyReviews.com.

American Standard Walk-in Tub Customer Reviews

Most online customer reviews of American Standard Walk-in Tubs show satisfied customers who are pleased with their overall experience, from sales to installation of their walk-in bathtub.

Sales and Installation: One customer wrote on the American Standard website, “We learned that there is no product comparable to American Standard Walk-In Tubs. Our sales rep was personable and knowledgeable. We were confident when we signed our contract. The installation timeline was as expected. The installation team was excellent. We have had our tub for about a month and are enjoying and benefiting from it.”

Overall Quality: Customers have praised American Standard walk-in baths for their quality, durability, comfort, safety, and ease of use.

Features: Many customers have commented on the various features of American Standard walk-in baths, such as the RevitaJet Hydrotherapy system, air jets, and in-line water heating. Customers have shown appreciation for these features due to their effectiveness in providing a relaxing and therapeutic bathing experience.

Therapeutic Benefits: Multiple customer reviews on the American Standard website indicate the therapeutic benefits of their walk-in tubs, including improvements in pain levels and mobility. “I have severe osteoarthritis and have multiple herniated discs. If I soak and have the jets hit right on my back, I get fantastic pain relief that lasts all day.”

Excellent Customer Service: Customers have also spoken highly of the customer service provided by American Standard, stating that their representatives are knowledgeable, helpful, and responsive. Additionally, many customers have noted that the installation process was smooth and hassle-free.

Disclosure: Please note that we may edit American Standard customer reviews for grammar, spelling, and copy editing-related issues for the purpose of making the reviews smooth to read for other potential customers doing research. However, we do not alter the substance of the reviews or remove negative comments. We believe in providing authentic and honest reviews to help customers make informed decisions about American Standard walk-in baths.

Complaints About American Standard Walk-in Baths

All the best walk-in bath brands, including American Standard, have at least some negative reviews and complaints. But, overall, American Standard has an excellent reputation. Still, we wouldn’t be doing you justice if we only shared the positive experiences we found through our extensive research for this American Standard walk-in tubs review. Instead, we aim to provide you with a common theme for American Standard walk-in tub complaints. Although not all complaints about a company found online are legitimate, at the very least, we hope this information brings light to these areas for you to consider when doing your due diligence for buying a walk-in bath.

  • Advertising and Sales-Related Complaint: One reviewer points to caution when planning for plumbing and electrical requirements, as she ran into an unexpected installation expense. She stated, “Our tub was everything we hoped and more. We were surprised that we ended up having to replace our 40-gallon water heater with a more adequate 50-gallon water heater. That subject would have been handled better if it had been broached during the sales process.”
  • Installation issues: Some customers have reported problems with the installation process, including delays, poor workmanship, and incomplete installations.
  • Problems with features and parts: A few customers have reported issues with the jets, water temperature, and the tub’s door seal, and some have had difficulty resolving these issues.
  • The Cost: While American Standard walk-in tubs are generally considered high-quality products, they can also be expensive. Some customers have reported feeling that the price was too high for what they received.
  • Warranty and Customer Service Complaints: Some American Standard customers have reported experiencing difficulty obtaining replacement parts. Others have complained about issues with warranty claims and scheduling repairs.

Frequently Asked Questions

Why Consider a Walk-in Tub?
How do you install an American Standard walk-in tub?
How much is an American Standard walk-in tub?
Does Medicare cover the cost of a walk-in tub?
Does Medicaid coverage pay for the cost of American Standard walk-in tubs?
Are there any veteran programs or grants available to help pay for American Standard walk-in tubs?
American Standard vs. Kohler Walk-in Tubs – Which tub is best?

About Author

Dr. Ali
Melanie Paquin, OTR/L, is an experienced occupational therapist with over 25 years of healthcare experience. At TrustedCompanyReviews.com, she specializes in reviewing senior-related products, including the best walk-in tubs for seniors. Melanie has worked with patients of all ages, including pediatric and geriatric patients, in a variety of settings such as homes, schools, and sub-acute care facilities. As a licensed occupational therapist, she meticulously documents the details of her clients' cases, including screening, evaluation, intervention, and outcomes. Melanie's dedication to helping her clients achieve the highest level of independence possible, coupled with her deep understanding of the physical and emotional challenges faced by people with disabilities, including mobility issues, make her the ideal candidate to provide expert reviews of the best walk-in tubs for seniors on the market at TrustedCompanyReviews.com. Her extensive experience and expertise as a healthcare practitioner ensure the most trustworthy and reliable reviews.
Philips Lifeline
Dr. Ali

Melanie Paquin

Last Updated May 1, 2023

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