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Meditub Walk-In Tub Reviews: The Good and Bad
In the market for a walk-in bathtub? Check out our latest review, the Meditub walk-in tub review! For seniors and those with limited mobility, a walk-in bath can be the answer to an independent and safe bathing experience. Fifteen Meditub walk-in tubs are offered in the current lineup that differs in size, the direction of the door swing, and door type. Meditub offers front-entry walk-in tubs, standard walk-in tubs, wheelchair-accessible tubs, and a shower-tub combination walk-in tub.
Meditub walk-in tubs can be customized with a variety of additional therapeutic features including air jets, hydrotherapy jets, chromotherapy, and aromatherapy. Depending upon the model that you choose, Meditub offers a choice of two colors, white or biscuit. Again, depending on the model, you may choose a walk-in tub that is constructed from fiberglass or acrylic. Additionally, the popular Meditub shower enclosure, a 3-piece walk-in bathtub wall surround kit system, is an inexpensive way to transform a small area into a stylish-looking bath and shower, with white contemporary surround walls and molded shelves.
The Meditub walk-in tub warranty includes:
- A lifetime guarantee on the tub door seal.
- A 10-year limited warranty on the tub.
- A one-year warranty on the tub components.
However, as you’re about to discover, everything from Meditub’s walk-in bath cost to its warranty can be easily negotiated for a lower price and a better deal!
Free online quotes.
Lifetime guarantee on the door seal.
The low step-in threshold is 3.5 inches to 7 inches depending upon the model.
15 models to choose from.
Inline friction water heater on all hydrotherapy units.
Lowest prices compared to other top walk-in bath brands.
Meditub is willing to reduce its prices and extend its warranty period to get a sale, allowing consumers to get lower prices.
It is difficult to get a baseline cost of Meditub walk-in tubs without contacting customer service, as there are no prices listed on Meditub’s website. (see details on cost below)
Poor customer ratings on Better Business Bureau.
Overall, there are few customer reviews about Meditub walk-in tubs online, making it difficult for people to evaluate the product.
Some walk-in tub models have a high step-in threshold compared to others on the market.
Meditub does not install walk-in baths. Therefore, customers must outsource the work, finding their own contractors to install the tub.
Meditub’s warranty policy for replacement parts is only one year. (See details below about its warranty for additional information)
About the Company Behind Meditub Walk-in Baths
Meditub is a walk-in bath brand that is manufactured and distributed by Spa World Corporation (SWCORP), located in Miami, Fl. In business for 12 years, SWCORP has been accredited with the Better Business Bureau since 2016 and maintains an A+ rating. This is not particularly consistent with customer reviews found on the BBB website averaging a 1.38/5-star rating on 20 customer reviews. Meditub claims to be the largest walk-in bathtub manufacturer in the US. and promises to benefit and enhance the quality of life for their customers. Meditub specializes in the design and manufacture of walk-in bathtubs and accessories, using high-quality materials, state-of-the-art technologies, and the latest industry innovations. All Meditub products are manufactured in the US.
Meditub Walk-In Bath Prices and Options
Meditub offers a range of walk-in bath models that can be purchased in various configurations:
- Basic Soaker Tub: This model does not include any jets and is designed for a relaxing soak. It is the most affordable option among Meditub walk-in tubs.
- Air Therapy Tub: The air therapy tub features air jets that create bubbles, enhancing the bathing experience. It is priced higher than the basic soaker tub but more affordable than the hydrotherapy tub with whirlpool jets.
- Hydrotherapy Tub with Whirlpool Jets: If you desire a massage-like experience while bathing, the Meditub walk-in bath with whirlpool jets is the ideal choice. You have the option to upgrade to stronger jets for an additional $250. The standard whirlpool jets come with a one-horsepower pump, but the upgrade provides 1.5 horsepower, delivering a more intense massage.
- Dual Therapy Tub: For the ultimate bathing experience, Meditub offers a dual therapy tub that combines both air jets and whirlpool massage jets. This configuration provides the benefits of both gentle air therapy and invigorating whirlpool massage.
Standard Features of Meditub Walk-in Tubs
- Right or left opening doors
- Available in white or cream for most models
- ADA compliant seating
- Easily accessed water and jet controls
- Slip-resistant surfaces on the floor
- Extension kit for appropriate bathtub fit into a traditional 60-inch tub footprint
- Auto Drain technology allows the tub to drain within a minute
- The low step-in threshold ranges from 3.5 inches to 7 inches depending on the model
- Meditub right drain or left drain walk-in tub depending upon your current plumbing fixtures
Additional Features for Meditub Walk-in Tubs
- 3-speed air massage system equipped with a self-cleaning purge system
- Deluxe Hydro Massage system with fully adjustable and full range directional jets
- An inline friction water heater is included with all hydrotherapy systems
- Chromatherapy (LED lights)
- Headrest pillow
- Simulated tile Meditub walk-in bathtub wall surround kit
By offering these different options, Meditub ensures that customers can choose the walk-in tub that best suits their needs, preferences, and budget.
Next, let’s explore the price differences between these various Meditub walk-in tubs.
Review of Meditub Walk-in Bath Cost
Meditub’s website provides limited information about the pricing of their walk-in tubs. However, you can find details about the cost of Meditub walk-in baths on Home Depot’s website. But unfortunately, Home Depot’s prices will be higher than if you were to purchase a Meditub walk-in bath directly from the manufacturer.
To provide accurate pricing information, I contacted Meditub’s headquarters in Miami, Florida, and spoke with one of their knowledgeable sales representatives. Here’s what I found out to help you out!
How much is the standard soaker Meditub walk-in bath?
For those seeking a standard walk-in tub without jets, also known as a soaker, it costs $3,800.
You also have the option to add an adhesive, modern-looking surround wall for $850. This customizable wall requires no drilling and comes equipped with shelves, providing a complete finish for your bathroom space without extensive renovations. The total out-the-door cost for this configuration amounts to $4,650.
Price for a Standard Meditub Walk-In Bath with Whirlpool Massage Jets
If you’re looking for a massage while taking a bath, Meditub’s hydrotherapy walk-in tub with whirlpool jets costs $5,600, after the discounts get applied.
However, if you were to purchase the same Meditub walk-in bath from Home Depot, the price would be $6,201.
How to get a discount on Meditub walk-in tubs?
Meditub values its customers, particularly veterans and senior citizens, and offers discounts tailored to their needs. Additionally, when you contact Meditub directly, you can inquire about a contractor’s discount. Interestingly, this discount is available to anyone who calls and asks for it, not just contractors!
Initially, the price Meditub quoted for this bath was $5,999. However, after asking if a further discount was possible, the sales representative put me on hold and returned a few minutes later with good news. They offered a promotional discount in addition to the contractor’s discount, bringing the total price for the Meditub walk-in bath down to $5,600 if purchased that day.
What factors can affect the price of a Meditub walk-in bath?
Several factors can impact the price of a walk-in tub from Meditub. Additional features and accessories come with additional fees, such as a walk-in tub with a shower, surround wall, whirlpool and air jets, or a headrest pillow, which can cost hundreds of dollars. Additionally, seemingly minor details like the drain placement, whether it’s left or right, can influence the price. Opting for a left drain may result in a slightly lower cost.
It’s crucial to thoroughly review the quote provided by Meditub, taking into account all fees and prices. From there, you can consider reducing the cost by eliminating certain add-ons that are not necessary or negotiating a lower price by asking for a discount.
Meditub vs. American Standard, Kohler, and Jacuzzi Walk-in Tubs Cost
When compared to well-known brands like American Standard, Kohler, and Jacuzzi, Meditub stands out with its affordable pricing. By manufacturing their products in-house and shipping directly to consumers, Meditub can offer lower prices while maintaining superior quality. Moreover, Meditub is open to reducing the cost of their walk-in tubs. Simply by requesting to have fees waived and discounts applied, Meditub will likely reduce its prices.
Meditub also offers senior and veteran discounts that can be utilized.
What does a Meditub walk-in tub have that other walk-in tubs don’t?
- Meditub sets itself apart by offering a range of 15 different models to cater to various needs. This includes specialized options such as front-entry tubs and wheelchair-accessible tubs.
- In terms of pricing, Meditub stands out by providing lower prices compared to other leading brands, along with better discount opportunities.
- To ensure a seamless installation process, Meditub also offers extension kits that allow their walk-in tubs to fit within the existing footprint of your current bathtub. This eliminates the need for expensive renovations.
- Furthermore, Meditub takes a consumer-friendly approach by keeping its additional options relatively simple. This helps to reduce confusion for customers, allowing them to make informed decisions based on their specific requirements.
Frequently Asked Questions
What are common customer complaints about Meditub walk-in tubs?
Customer complaints about Meditub walk-in tubs are not abundant, but there are a few noteworthy concerns.
One review from the Better Business Bureau website highlighted an issue with a SWCorp jetted tub: “We bought a SWCorp jetted tub for our brand new house. When it’s plugged in the jets are on and the controls do not work. My wife and I have spent many hours a day trying to talk to customer support. They do not answer and they do not call back. Their sales department is quick to answer but their customer support does not exist.”
Another complaint mentioned ongoing service issues: “Terrible service…not resolved after 2 years. They go around in circles…ask for videos…send wrong parts.”
Furthermore, one unhappy customer expressed frustration with missing parts and a prolonged process to obtain them: “What a nightmare. Do yourself a favor—DON’T BUY THIS TUB. It will be nothing but headaches. They sent the tub out without the waste overflow kit. Then when I asked for it to be sent out, they argued that they never send a tub out with missing parts. In the same convo, they said that part was back-ordered, which, I suppose was why we got the tub without it. Took more than a week of fighting to get this part before it was finally sent.”
Despite offering a wide range of walk-in bathtub models, including a wheelchair-accessible option with attractive therapeutic features, Meditub’s online customer reviews indicate room for improvement in terms of customer satisfaction.
What are customers saying about the Meditub Walk-in Tub?
A walk-in tub is a significant investment and a complex home improvement project that requires careful consideration. It’s crucial to be well-informed about the reputation and quality of both the tub manufacturer and your chosen installation contractor. To provide you with insights, we have gathered a range of customer reviews on Meditub walk-in tubs.
Positive Meditub BBB Customer Review:
One satisfied customer shared their positive experience with Meditub walk-in bath on the Better Business Bureau (BBB) website. According to the reviewer, “Great walk-in tub for less than half the price of other companies with a lifetime warranty included. Cannot ask for more.”
Customers on Home Depot’s website have also expressed their satisfaction with Meditub’s dual whirlpool and air-jetted walk-in bathtub. Here are some of their comments:
- “The jets are very powerful, drain fast, and the construction is superb. It really helps with my wife’s arthritis. Shipping was fast and well packaged.”
- “Arrived on time. Very nice tub and the jets are very therapeutic.”
- “This tub has helped with my knee and hip replacements.”
- “I got this tub for my 93-year-old dad, and he loves it.”
- “My mom wanted a walk-in tub, and most of them are very expensive. This Meditub walk-in bath had all the features she wanted and was much less expensive than others we looked at!”
Source: BBB, Spa World Corporation / Meditub walk-in bath review, https://www.bbb.org/us/fl/miami/profile/whirlpool-bathtubs/spa-world-corporation-0633-90046480
What are the features of a Meditub walk-in bathtub?
Meditub walk-in bathtubs come with a low step-in threshold, slip-resistant floors, grab bars for safety, and ADA compliant seating. Meditub walk-in tubs offer the option of a left or right-opening door and the choice of white or biscuit color depending upon the model. Additional options include air jets, hydrotherapy, chromotherapy, aromatherapy, and fast auto-drain technology. Meditub offers a wheelchair-accessible bathtub option.
What is the warranty on a Meditub walk-in tub?
Meditub provides a non-transferrable 10-year warranty that covers the bathtub shell, frame, and finish. The warranty also includes a one-year coverage for components such as motors, electronic controls, waste and overflow fittings, and all plated finishes. Additionally, Meditub guarantees the walk-in bathtub door seal for the lifetime of the tub.
While Meditub offers a standard warranty with their walk-in tubs, you can actually negotiate for stronger warranty terms just by asking!
During my consultation with Meditub, I inquired about an upgrade to the parts warranty. Initially, they explained that the parts warranty is for one year. However, after my request, they promptly upgraded it at no additional cost to a five-year warranty that covers parts and even includes the contractor’s fees. They assured me that I simply need to submit an invoice for the work performed, and Meditub will handle the payment.
Are Meditub walk-in tubs ADA compliant?
What does ADA compliance mean? ADA compliance refers to specific requirements outlined in the Americans with Disabilities Act (ADA). These requirements cover various aspects such as dimensions, grab bars, seat height, and door operation, among others.
Meditub walk-in baths are ADA-compliant. They have safety grab bars, slip-resistant floors, molded seats with ADA-compliant measurements, wider door openings, and lower thresholds.
How easy is it to install a Meditub walk-in bathtub?
Installing a Meditub walk-in bathtub requires careful planning and the assistance of a licensed contractor specializing in plumbing, electrical work, and structural components. Unless you have experience in these areas, it is recommended to consult with a professional who can assess your home and provide an accurate project quote. This approach will not only ensure a successful installation but also save you money by avoiding costly mistakes and relieving the stress of DIY installation.
Various factors need to be considered during the installation process, including space requirements, plumbing specifications (such as water heater size), and electrical requirements. Meditub provides an extension kit with their bathtubs, which allows for easier installation within an existing 60-inch bathtub footprint. These extension kits offer a cost-effective solution compared to extensive renovations. Additionally, they are designed to simplify the installation of the surrounding wall, including contemporary shelves.
While Meditub offers walk-in tubs for purchase, they do not directly provide installation services. Typically, the installation process for a Meditub walk-in tub involves hiring a third-party contractor or professional installer. It is important to engage a skilled contractor who can handle the plumbing and electrical work involved in the installation.
When you purchase a Meditub walk-in tub, you will receive the tub itself, along with the necessary components and accessories. However, the responsibility for the actual installation, including plumbing and electrical work, lies with the hired contractor.
Does Medicare cover the cost of a Meditub walk-in tub?
A Meditub walk-in bath is not considered to be durable medical equipment. Therefore, it is usually not covered by Medicare.
What should I do if I need replacement parts for my Meditub walk-in tub?
Meditub’s warranty typically covers replacement parts for up to one year. However, there may be an opportunity to extend the warranty coverage for replacement parts by discussing it with the sales representative before purchasing your Meditub walk-in bath, as illustrated by the author of this review when acting as a secret shopper and contacting Meditub about buying a walk-in tub.
During our author’s experience as a secret shopper, the company offered to increase the replacement parts warranty from one year to five years, including coverage for the contractor’s fees. Meditub explained, “This means that if you need replacement parts within the extended warranty period, you can submit an invoice for the work performed, and Meditub will directly pay your contractor, eliminating any out-of-pocket expenses.”
Please note that warranty policies and offers may be subject to change, so it’s advisable to consult directly with Meditub for the most up-to-date information regarding replacement parts and warranty coverage.
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