Quick Verdict
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Hippo home insurance may be worth investigating for homeowners who prefer the simplicity of online shopping, want to select from multiple carriers, and enjoy access to home maintenance tools. However, shoppers who rely on consumer reviews may find the company's mixed feedback concerning.
Pros
- Online quotes available within minutes
- Access to more than 70 insurance carriers
- Hippo home app provides home maintenance resources
- Built-in equipment coverage for home offices
Cons
- Mixed consumer feedback
- Coverage and rates vary by carrier and location
- Auto insurance not available
Who It’s Best For / Not For
Who Hippo Home Insurance is best for:
Homeowners who prefer shopping for and managing insurance online
Shoppers who want to compare coverage with multiple carriers
Tech-savvy homeowners interested in Hippo’s home maintenance tools
Who Should Consider Other Options
Homeowners who want to work directly with an insurance agent
Shoppers looking to bundle home and auto policies
Key Facts
Year Founded | 2015 |
Carrier Network | More than 70 carrier partners |
Key focus | Digital shopping experience |
Price Range | $, $$, $$$, depending on plan |
Headquarters | San Jose, California |
Hippo Insurance Reviews: Editorial Rating
Trusted Company Reviews Rating Score for Hippo Home Insurance: 7.5
Hippo Home Insurance earned a 7.5/10 in our Top Home Insurance Companies rating. Fast online quotes and access to a broad carrier network earned it impressive numbers for coverage quality and policy options. However, mixed customer feedback and the lack of auto insurance bundles diminished its score to some degree. The company earns an A+ rating at the Better Business Bureau, reflecting its consistent responses to customer complaints on the platform.
High score driven by a large number of policy options and shopping simplicity
Lower scores earned for overall customer satisfaction
Better Business Bureau Grade | Trustpilot Review Score |
A+ rating, Not accredited | 3.9/5, 70 reviews |
How Hippo Insurance scored on each weighted attribute:
Coverage Quality & Policy Options | 9.5 |
Rates, Discounts & Overall Value | 7.5 |
Claims Experience & Customer Satisfaction | 6.5 |
Financial Strength & Company Reputation | 7.5 |
Accessibility & Policy Flexibility | 5.5 |
Shopping, Digital Tools & Customer Support | 7.5 |
Editorial Value & Market Position | 7.5 |
Final Weighted Rating | 7.5/10 |
What Makes Hippo Home Insurance Different?
Hippo home insurance is unique in its approach to providing quotes and comparisons. Instead of meeting with a local agent, shoppers can compare quotes from over 70 carriers from the comfort of their home and receive quotes in minutes. Once established, customers also enjoy the Hippo Home app, which provides home maintenance plans and more.
Features and Benefits
Hippo home insurance stands out for its focus on prevention, rather than insurance alone. Consumers can pair their policy with Hippo’s digital tools and maintenance resources, designed to help homeowners take better care of their homes.
Exact benefits will vary by policy and carrier. Review your plan documents carefully when selecting your policy.
Online quotes in minutes
Shoppers select from over 70 carrier options
Free Hippo app with personalized home maintenance plans
Discounts on certain home hardware available in the app
Potential discounts for recent home purchases and homes in gated communities
Options for homeowners, condo, and landlord coverage
Pricing & Value: How Much Does Hippo Home Insurance Cost?
Hippo homeowner’s insurance doesn’t come with a standard price. Instead, your policy premiums are dependent on your property location, condition, coverage limits, deductible, claims history, and any available discounts.
Quotes vary considerably across different carriers.
Ideal experience for tech-savvy shoppers
Potentially worth the price for homeowners who take the time to review several quotes
Hippo Homeowner’s Insurance Reviews
Hippo has a 3.9/5 star score on Trustpilot with 70 reviews. Of those, half gave the company a full 5-star review, and only 35% rate it as low as 1 star. Most consumers said they were pleased with the quality and price of their coverage, while some were unhappy with customer service.
Common Complaints
Slow claims processing
Challenging customer service
Unexpected premium hikes
How Hippo Insurance Compares
Hippo vs USAA: open to all consumers vs exclusive to U.S. military and veterans
Hippo vs Nationwide: online quotes vs one-on-one consultations
Hippo vs Erie: Over 70 carriers in 22 states vs limited 12-state coverage
Hippo Insurance Alternatives
While Hippo Insurance stands out for its convenient online shopping experience and access to multiple insurance carriers, other providers may offer advantages in customer service, coverage options, and bundling discounts.
Comparing alternatives in our overview of the best home and auto insurance bundles can help you find the right combination of coverage, convenience, and savings.
State Farm: Best for homeowners who prefer personalized service, a large local agent network, and strong claims satisfaction.
Allstate: Good choice for homeowners seeking multiple discount opportunities and savings through home and auto bundling.
Nationwide: Strong option for households looking to combine home, auto, pet, RV, motorcycle, or umbrella insurance with one provider.
Travelers: Worth considering for its financial strength, customizable homeowners coverage, and potential savings from bundling multiple policies.
Should You Choose Hippo Insurance?
Hippo Insurance is worth considering if you prefer a digital insurance shopping experience, but it may not be the best fit for everyone.
Consider Hippo Insurance if: you value online convenience and multiple carrier options.
Probably not if: you’d prefer to sit down with a local agent
Frequently Asked Questions
Conclusion
Hippo Home Insurance offers a modern approach to securing homeowners coverage. Its fast online quotes provide a simple and convenient way to compare multiple policies without leaving home. However, customer reviews are mixed, and the convenience may not outweigh the drawbacks for everyone.
Before you decide, compare Hippo's rates with our picks for the cheapest homeowners insurance. If you also need auto coverage, explore the best home and car insurance bundles to see whether combining policies could offer better overall value, since Hippo doesn't offer the option.
About Author
Tammy McKinney
Tammy McKinney, RN, is a seasoned registered nurse and accomplished healthcare and personal finance writer. With a background in acute care, long-term care, and hospice & palliative care, Tammy combines her medical expertise with her passion for writing to educate and inform the public on various health and finance-related topics.