TrustedCompanyReviews receives commissions from affiliate partners that it reviews. The reviews, rankings, and product information of affiliates constitute advertising.

Odie Pet Insurance Reviews Could Be Better

7.5

You and your pet are best buddies, and it shows. From couch snuggles to runs through the park, your best friend is always by your side. So, when they need care from a vet, you’ll want a way to provide it. That’s where pet health insurance comes in.

According to the American Animal Hospital Association, as many as 52% of pet owners have skipped veterinary care by either declining vet recommendations or skipping the visit altogether. The reason? Cost. With a pet insurance plan, like those offered by Odie, you can have guaranteed coverage for your pet’s healthcare needs, meaning you’ll never have to deny your pet necessary medical care based on finances. Let’s dive into our Odie Pet Insurance Review so you can decide if their policy is right for you and your pet.

Pros


  • 24/7 Telehealth Care
  • Prescription coverage
  • 90% expense reimbursement
  • Up to $40,000 annual coverage

Cons


  • Limited customization options
  • Longer waiting periods for some conditions
  • No direct-pay option
  • More than average poor customer and expert review scores

Odie Pet Insurance Reviews: Features and Benefits

Odie’s simplistic process for requesting reimbursement, along with their affordable policy options, makes them a fantastic choice for pet parents who don’t want to spend time customizing and building expensive policies. Their website is easy to use, and policies are easily built by answering just a few simple questions about your fur-baby.

Furthermore, the options offered by Odie are all affordable, with low annual deductibles, high reimbursement rates, and up to $40,000 in coverage each year.

  • No breed or upper age limits

  • Simple reimbursement process

  • Premiums starting at $20 per month

  • Quick claims processing

  • 24/7 Telehealth Care

  • Prescription coverage

  • 90% expense reimbursement

  • Up to $40,000 annual coverage

Odie Pet Insurance Reviews: Editorial Rating

Trusted Company Reviews Rating Score for Odie: 7.5

Odie pet insurance is a contender in the pet insurance industry, though it just misses on our Best Nationwide Pet Insurance list. Their simplistic approach to pet health insurance makes their policies highly desirable to pet parents who need an affordable option without burdensome requirements for building a complicated policy.

Starting at just $20 per month, pet parents can select a plan that covers care for injuries resulting from accidents, illnesses, and even wellness and preventive care. Even more exciting is that they impose no upper age limits, meaning that even the oldest of pets can be covered.

Reimbursement or direct Pay?

Reimbursement

Maximum Annual Coverage

$40,000

Reimbursement Options

70%, 90%

Deductible Options

$250, $500

Waiting Period

3-days accidents, 14-days illness

Multi-pet discount

5%

Additional Options

24/7 telehealth, add-ons for office visit and exam fee coverage, prescription medication coverage, and alternative therapy coverage

Exclusions

Pre-existing conditions, boarding, breeding, pregnancy and birth, prescription food, cosmetic or elective procedures, and biohazard fees. Please review policy documents for a complete list of exclusions.

About Odie Pet Insurance

Odie Pet Insurance was founded in 2019 and launched the following year. Its headquarters are based in Agoura Hills, California, and it since has acquired ManyPets US to offer even more coverage across the country. They are also an InsurTech 100 Company, meaning they have shown continued growth and resilience, even in a challenging economy.

Chosen from a pool of 2,100 nominations, this recognition speaks volumes about Odie's dedication to continuing its mission of eliminating unnecessary financial burdens related to veterinary costs for pet owners.

What does Odie Pet Insurance Cover?

A standard Odie pet insurance policy covers a wide range of veterinary care needs for your pet. These include, but are not limited to, care related to:

  • Laboratory Tests

  • Diabetes & Insulin

  • Emergency Vet Visits

  • Hereditary & Congenital issues

  • Cancer Treatment

  • Overnight Hospital Stays

  • Breed-specific Conditions

  • Tooth Extractions

  • IV Fluids & Medications

  • Hip Dysplasia

  • Poison Control Consultation

  • Medical Supplies

  • Foreign Object Ingestion

  • Lacerations and Wounds

  • Surgeries

  • Toxic Poisoning

  • Bites & Stings

  • MRI/CT Scans

  • X-rays & Ultrasounds

  • Treatment for Behavioral issues

  • Rehabilitative Care

  • Office Visits & Exam Fees

  • Dental Disease & Fractures

  • Prescription Medications

  • ACL Tears

  • Organ or Heart Valve Transplants

  • Gastrointestinal Issues

In addition, each pet parent receives access to 24/7 televet chat services, where you can ask questions and address concerns before making your appointment.

About Odie Pet Insurance Plans and Coverages

In addition to their spectacular basic coverage, Odie Pet Insurance offers two add-on options and a limited policy. Each is affordable and easily added or removed via toggle buttons during the plan purchase process.

Accident-Only Policy

If you feel that a comprehensive plan through Odie is unnecessary, but you want to prepare for accidents, you can purchase an accident-only plan for as low as $6 per month. With this plan, Odie covers veterinary testing and treatments due to an accident, such as:

  • Broken bone care

  • Sprain care

  • Eye injury treatment

  • Treatment due to traumatic dental fractures

  • Care for bite wounds

  • Laceration treatment

  • Snake bite care

  • Care due to a bee sting

  • X-rays

  • Ultrasounds

  • Laboratory tests

  • Emergency care

  • Hospitalization

  • CT and MRI scans

  • Surgical care

Routine Care Package

If you’ve already decided on a plan and want to add on even more coverage, you have two options: the ROUTINE CARE package and the PLUS package. The ROUTINE CARE package includes coverage for:

  • Rabies Vaccination

  • Flea & Tick Prevention

  • Heartworm Prevention

  • Vaccination / Titer

  • Wellness Exam

  • Heartworm Test or FELV Screen

  • Blood, Fecal, Parasite Exam

  • Microchip

  • Urinalysis or ERD

  • Deworming

Plus Package

The PLUS package, which pet owners can add on instead of the ROUTINE CARE package, provides coverage for the same care options, but at a higher rate, as well as some additional procedures.

  • Spay

  • Neuter

  • Teeth Cleaning

  • Rabies Vaccination

  • Flea & Tick Prevention

  • Heartworm Prevention

  • Vaccination / Titer

  • Wellness Exam

  • Heartworm Test or FELV Screen

  • Blood, Fecal, Parasite Exam

  • Microchip

  • Urinalysis or ERD

  • Deworming

How to Get Odie Pet Insurance

Shopping for an Odie pet insurance plan is simple. Just hop over to their website, where you’ll complete a free, quick quiz about your pet. Answer questions related to their age, breed, weight, and overall health, and Odie will provide you with a breakdown of the most comprehensive and affordable plan for your pet.

You can also adjust your annual limit, reimbursement rate, and deductible amounts to create a policy with the coverage and premium that’s right for you. You can also add on a routine care package or their PLUS package for additional coverage.

Payment Type

Max Annual Coverage

Reimbursement Options

Deductible

ODIE

Reimbursement

$10,000-$40,000

70%, 90%

$250, $500

Odie Pet Insurance Customer Reviews

Odie’s customer satisfaction ratings are mixed. On Trustpilot, it holds a score of just over 2 out of 5, and the Better Business Bureau assigns it an F rating, largely due to unresolved complaints and poor responsiveness. Many customers who transitioned from ManyPets have reported issues such as denied claims for previously covered conditions, long response times, and limited support channels. These problems have contributed to growing frustration, particularly among policyholders with complex veterinary needs.

That said, not all feedback is negative. Some customers report successful reimbursement experiences, especially when enrolling pets before any pre-existing conditions develop. For budget-conscious pet owners looking for basic accident and illness coverage, Odie’s low starting premiums and straightforward claims process still make it an appealing option. While it's important to read the fine print and manage expectations, Odie may be a workable solution for pet parents prioritizing affordability over customization or premium-level service.

Odie Alternatives

While Odie may appeal to budget-conscious pet owners, its customer review scores suggest there may be more reliable options available. If you're looking for better-rated providers with broader coverage, faster claims processing, or more customizable plans, consider these alternatives:

Frequently Asked Questions

How does Odie Pet Insurance work?

Odie pet insurance works by reimbursement. This means that when your pet requires veterinary care, you can take them to the veterinarian as usual and pay the bill at the time of service. Then, you’ll submit proof of the visit as well as your receipt of payment, and Odie will reimburse you for any qualifying expenses. The process typically takes less than a week.

How to get the most out of your pet insurance policy?

Getting the most out of your pet insurance policy starts with choosing a plan that works for you and your pet. To choose a policy that fits your needs, check out our Top Pet Insurance Companies page. Once you select a plan, be sure to review your policy documents carefully so you understand how to receive reimbursement and what is covered. Then, submit claims and medical records promptly after your visit to avoid payment delays.

Source

Logo image source: getodie.com

About Author

Tammy McKinney, RN

Tammy McKinney, RN

Tammy McKinney, RN, is a seasoned registered nurse and accomplished healthcare and personal finance writer. With a background in acute care, long-term care, and hospice & palliative care, Tammy combines her medical expertise with her passion for writing to educate and inform the public on various health and finance-related topics.