TrustedCompanyReviews receives commissions from affiliate partners that it reviews. The reviews, rankings, and product information of affiliates constitute advertising.

Chewy Pet Insurance Review

9

Careplus by Chewy pet insurance offers plans through Lemonade and Trupanion. The collaboration between three established names in the pet industry provides customizable and comprehensive plans to fit a wide range of needs and budgets. Whether you’re looking for the affordability of Lemonade or the direct-to-the-vet payments allowed by Trupanion, you’ll find everything you need in one place.

iStock-2047884299.jpg

Pros


  • Direct pay option available
  • Customizable plan options from both Lemonade and Trupanion
  • Unlimited annual payout available
  • Some plan options go into effect immediately
  • Pet prescription and pet food coverage

Cons


  • Pre-existing conditions not covered
  • 14-day waiting period for some policies
  • Multi-pet discount may be as low as 5%

Careplus Pet Insurance: Features and Benefits

  • Direct payments to the vet at checkout

  • Up to 100% coverage on pet medications

  • No insurance payout limits on yearly care costs

  • Pet parents can opt for direct vet payments or reimbursement

  • Coverage options are available through Lemonade and Trupanion

  • Live telehealth visits are available with all policies

  • Prescription pet food covered up to 90% for 90 days

  • Pet medications and supplements covered up to 100%

  • Some plans offer immediate coverage with no waiting period

Careplus Pet Insurance: Editorial Rating

Trusted Company Reviews Rating Score for Company name: 9.0

Our rating system gave Careplus by Chewy a 9.0 of 10, landing them in our #2 spot in our nationwide review of the best pet insurance providers. Their wide range of options and the ability to shop between two established insurance providers to find a policy that fits your needs sets them apart from most competitors.

Careplus offers options for deductibles as low as $250 per year, reimbursement options up to 90%, and up to unlimited maximum annual coverage. If your pet were to become seriously ill or injured, they could receive approved medical care with very limited out-of-pocket costs to you.

Careplus accident and illness plans cover your pet in case of accident or injury, orthopedic issues, skin conditions, digestive issues, chronic conditions, and age-related diseases. Furthermore, adding a wellness package provides coverage for preventative care, routine vet visits, vaccinations, spaying and neutering, dental cleaning, prescription medications, supplements, and flea, tick, and heartworm medications.

CAREPLUS BY CHEWY

Reimbursement or direct Pay?

Direct Pay or Reimbursement

Maximum Annual Coverage

$20,000-Unlimited

Reimbursement Options

80%-90%

Deductible Options

$250, $500, $1,000

Waiting Period

0-14 days

Multi-pet discount

5-%-10%

Additional Options 

Live telehealth services, Prescription and supplement coverage, pet food coverage

Exclusions

Pre-existing conditions

About Careplus Pet Insurance:

Careplus Telehealth Benefits

In addition to comprehensive coverage options, most Careplus policies come with 24/7 veterinarian access. If your pet should become sick or injured, veterinarians will be on hand via chat or video to answer your urgent questions.

Careplus Pet Insurance Availability

Currently, Careplus by Chewy is available in all but 3 states. Coverage does not extend to Alaska, Hawaii, or Vermont at this time.

Careplus Pet Insurance Discounts

Careplus pet insurance is an affordable option for pet parents on a budget. If you’re looking for additional discounts, you’re in luck. There are several available, including:

  • 10% off for multiple pets with Trupanion Plan

  • 5% off for multiple pets with a Lemonade Plan

  • 10% off for bundling with other insurance through Lemonade

  • 5% off for paying annually with a Lemonade Plan

  • Careplus By Chewy Pet Insurance Plans and Coverages

With Careplus Pet Insurance, you can choose between an accident/illness policy with or without a wellness add-on, or purchase a standalone wellness policy through the Trupanion partnership. Each policy covers specific health needs with exclusions for pre-existing conditions.

The accident/illness policies will cover unexpected costs associated with accidents or illnesses experienced by your pet. If your pet should develop a serious illness or chronic condition, the required ongoing treatment will be covered under your policy as well.

A wellness plan through Careplus covers everyday health needs such as annual vet check-ups, vaccinations, dental cleanings, spaying and neutering, and flea, tick, and heartworm medications. Excellent as an add-on, a standalone wellness plan is a good option for puppies and kitties, or pets that are generally healthy and not prone to accident or illness.

CAREPLUS BY CHEWY

Accident/Illness Policy

Add-Ons

Exclusions

24/7 Access to a Live Vet

Wellness Check-ups

Pre-Existing Conditions

Accident Care

Vaccinations

Illness Care

Dental Cleanings

Orthopedic Care

Spaying/Neutering

Skin Condition Treatments

Prescription Medications

Digestive Care

24/7 Access to a Live Vet

Care for Chronic Conditions

Care for Age-Related Diseases

Additional Plan and Coverage Information

How Much Is Chewy Pet Insurance?

Chewy pet insurance costs vary widely depending on which options you choose. Higher deductible plans with basic coverage are more budget-friendly, whereas lower deductible plans with more comprehensive coverage will be more expensive.

Chewy’s options are customizable, allowing you to choose the plan that fits well into your budget.

Careplus Pet Insurance Waiting Period Information

Pet health insurance policies have variable waiting periods during which you cannot submit claims. It’s important to note that if your pet is experiencing symptoms or is diagnosed prior to the completion of the waiting period, the condition will be considered pre-existing and will not be covered.

Your waiting period may vary depending on whether you’ve chosen a Lemonade or Trupanion policy. Read your policy carefully, as some conditions have longer waiting periods than others.

Careplus Pet Insurance Customer Reviews

Careplus by Chewy is brought to you through a collaboration with Trupanion and Lemonade. Both companies are highly rated on Trustpilot, with loads of positive reviews.

Trupanion has a 4.1/5 star rating on Trustpilot, with consumers praising the company for their prompt payments, few disputes, and payments made directly to the veterinarian.

Lemonade has a Trustpilot score of 4.4/5. Customers commend the ease of claim submission and the quick turnaround times for reimbursement. Some also mention being impressed with Lemonade’s transparency and straightforward coverage.

Careplus Pet Insurance Vs. Spot

When reviewing the Best Pet Insurance in California, Careplus by Chewy and Spot were top contenders. Both companies offer annual coverage maximums up to unlimited, with multi-pet discounts and short waiting periods. SPOT actually offers a wider range of reimbursement choices, some plans paying up to 100% of fees. Furthermore, their low deductible options are as low as $100 and as high as $1,000, giving you the flexibility to choose a more or less affordable plan, depending on your budget.

LEMONADE VS CAREPLUS BY CHEWY

CAREPLUS BY CHEWY

SPOT

Reimbursement or direct Pay

Direct Pay or Reimbursement

Reimbursement

Maximum Annual Coverage

$20,000-Unlimited

$2,500-Unlimited

Reimbursement Choices

80%-90%

70%, 80%, 90%, 100%

Deductible Choices

$250, $500, $1,000

$100, $250, $500, $750, $1000

Waiting Period

0-14 days

14-Day

Multi-pet discount

5-%-10%

10%

Careplus by Chewy Pet Insurance Alternatives

Need other options to help protect your pets? Here are other pet insurance reviews at Trusted Company Reviews:

Frequently Asked Questions

How does Chewy Pet Insurance work?

Chewy offers Careplus Pet Insurance through a collaboration with pet health insurance providers Trupanion and Lemonade. This setup benefits you by allowing you to enter your information through Chewy and see your options for two companies in one place.

How do I cancel my Chewy Pet Insurance policy?

Careplus by Chewy offers Lemonade and Trupanion policies. Canceling your policy must be done through the provider you have chosen. Therefore, to cancel your policy, refer to your specific policy information and contact your provider. If you’re unsure who to call, contact Chewy at 1-800-672-4399.

Does pet insurance cover shots?

Injectible medications are often covered under a basic health insurance plan when required to treat illness and accidents. Careplus will deny coverage if the veterinarian recommends the injection for a pre-existing condition.

Standard pet insurance policies typically exclude coverage for vaccinations. However, wellness or preventative care add-ons often include coverage for the injections.

Do all vets take pet insurance?

If you choose a reimbursement-style plan, there’s no need to worry about which vet you use. As long as your veterinarian is properly licensed, you can file reimbursement claims with your insurance provider.

If you choose a plan offering direct pay, such as Careplus by Chewy, you must confirm if your pet accepts payments. Trupanion offers a lookup tool for locating veterinarians that accept direct payments near you. However, we found that some veterinarians are not listed on the tool, but are listed as providers when getting a quote. It is best to contact your vet directly to inquire about payment terms.

Does pet insurance cover prescription food?

Many pet insurance policies will not cover prescription food. However, some offer add-on services that cover the specialty food and other supplements. Careplus by Chewy offers the coverage but you must choose the appropriate add-on when signing up.

Is pet insurance a scam?

No. Pet insurance as a whole is not a scam. It is very affordable and offers a wide range of coverage options for your pet. For the best experience, choose the one that fits your budget and needs best. While we certainly cannot attest to every company offering pet insurance, companies such as Careplus by Chewy, Lemonade, Spot, and others listed on our Best Pet Insurance in California list are well respected and trusted in the field.

About Author

Tammy McKinney, RN

Tammy McKinney, RN

Tammy McKinney, RN, is a seasoned registered nurse and accomplished healthcare and personal finance writer. With a background in acute care, long-term care, and hospice & palliative care, Tammy combines her medical expertise with her passion for writing to educate and inform the public on various health and finance-related topics.