The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.

x

How We Calculate Rating

Ratings on Trusted Company Reviews are given by experts in that particular industry. Our experts monitor the brand closely and then give the brand a rating which you can trust.

Our rating score is based on 10 Points and a Five-Star shown alongside the score to easily understand the rating.

We frequently update the ratings of all brands so that you don’t choose a brand by their old  ratings.

Medical Guardian vs. Life Alert: Which Medical Alert System is Better?

Home » Guides & Tips » Medical Guardian vs. Life Alert: Which Medical Alert System is Better?

Medical Guardian

9.1 Great

  • Affordable Prices & Free Trial: When comparing Medical Guardian to Life Alert, Medical Guardian’s devices and systems are more affordable and come with a free trial.

  • Swift Response Time: Medical Guardian boasts one of the fastest response times, with a quick 1-15 second reaction to emergencies.

  • Versatile Device Options: It offers a range of device choices, including at-home and on-the-go systems, accommodating various needs.

  • Fall Detection: Most of its devices have optional fall detection, providing an added layer of protection.

  • No Long-Term Contracts: Users are not locked into long-term contracts, offering flexibility.

  • Good Customer Service: The company is known for its excellent customer service and user-friendly setup.

  • Varied Add-Ons: Various add-ons like Alert 911, Support Circle app, and wireless wall buttons enhance user experience.

Medical Guardian is the top-rated medical alert system for seniors in 2023, offering a wide range of devices designed to respond quickly to emergencies. Customers have access to Medical Guardian’s award-winning healthcare department, police, fire, and medical staff members 24/7.

Types of devices: Medical Guardian offers a variety of medical alert devices to choose from, including jewelry, smartwatches, necklaces, and bracelets. This allows customers to personalize their experience and choose the device that best meets their needs. Medical Guardian’s fall detection technology is also considered to be best-in-class.

Notable features: One of the most notable features of Medical Guardian is the MGMini Lite, which is tailored for seniors with dementia. It offers features like extended battery life, medication reminders, and GPS tracking. Medical Guardian also offers the MGMove Smartwatch, which is ideal for active seniors. It provides two-way communication and a Support Circle app for staying connected.

Cost: Medical Guardian is also more affordable than Life Alert, with monthly costs below $50. Life Alert, on the other hand, charges over $50 monthly. Additionally, Medical Guardian operates on a flexible month-to-month basis, while Life Alert typically requires a long-term contract commitment.

Overall, Medical Guardian is a highly-rated medical alert system provider that offers a wide range of features and benefits at an affordable price. The company’s flexible month-to-month contracts are also a plus. See Full Review on Medical Guardian:

Life Alert

6.0 Good

  • Positive Customer Reviews at BBB: Life Alert’s BBB reviews are excellent, rated 4.19 out of 5 stars based on over 330 customer reviews highlighting its reliability.

  • Long Battery Life: Life Alert customer reviews talk about Life Alert systems’ batteries never needing to be charged, a great benefit for seniors with memory problems.

  • Two-Way Voice Pendant: The two-way voice pendant ensures clear communication in emergencies.

  • Established Time in Business: With 45 years in business, Life Alert boasts experience.

  • Excellent Customer Service: Life Alert customer service reviews found online highlight their professionalism, expertise in assisting clients with setting up their equipment, and easy for customers to reach.

History and its famous commercial: Life Alert is a well-known and trusted medical alert system provider with a long history dating back to 1977. The company is renowned for its iconic “Help! I’ve fallen, and I can’t get up!” commercial, which has become synonymous with medical alert systems.

Types of medical alert systems: Life Alert offers a variety of in-home and mobile medical alert systems to help seniors and individuals at risk of falls stay safe and independent.

Complaints and lawsuits: Life Alert has been criticized in recent years for its lack of transparency and long-term contracts. In 2021, the company was sued by the New York Attorney General for failing to inform customers of their seven-day right to cancel their contracts.

Life Alert was also accused of refusing to cancel contracts for customers who requested to do so. The company agreed to pay $750,000 in penalties and refunds to resolve the lawsuit. This lawsuit is just one of several that Life Alert has faced in recent years. In 2016, Life Alert was sued by the California Attorney General for deceptive advertising practices. Life Alert agreed to pay $1 million to settle the lawsuit.

Life Alert’s rating: These lawsuits have had a negative impact on Life Alert’s rating on TrustedCompanyReviews.com, where the company has a rating of 6.0, compared to Medical Guardian’s rating of 9.1. Despite its past legal troubles and lawsuits, Life Alert’s BBB customer review rating has improved to 4.19 out of 5 stars over 2023. Life Alert is ranked among the top 10 best medical alert systems for seniors in 2023.

Source: NY Attorney General, details of the lawsuit against Life Alert 

Table of Contents

Welcome to our comprehensive showdown between Medical Guardian and Life Alert – two titans in the world of medical alert systems. If you’re seeking the ultimate safeguard for your loved ones or yourself, you’re in the right place. We’re about to dive deep into this comparison to help you make an informed choice.

In this no-nonsense review, we’ve gone the extra mile, enlisting the expertise of Dr. Naheed Ali, a leading authority in the field. He’s meticulously scrutinized the nation’s top medical alert companies and crowned Medical Guardian and Life Alert as the crème de la crème, offering top-notch medical alert devices. If you’re keen on the nitty-gritty details of Dr. Naheed’s extensive research, don’t forget to check out his in-depth analysis in the “Top Ten Best Medical Alert Systems for Seniors.”

But let’s cut to the chase – when it comes to Medical Guardian and Life Alert, which one reigns supreme? Join us as we embark on a side-by-side comparison of these medical alert giants:

Comparison Chart of Medical Guardian Vs. Life Alert medical alert systems:

Feature Medical Guardian Life Alert
Pricing transparency Yes No
Prices $27.45–$44.95 Per Month $49.95–$89.95 Per Month
Activation & Equipment Fees $149.95–$199.95 $198
All-In-One Systems (home+mobile) $39.95 per month or $439 ($36.62 if paid annually) $69.95 per month
Price $39.95 per month or $439 ($36.62 if paid annually) $69.95 per month
Contract Required No Contracts, Cancel Anytime Three years
Contract length N/A Three years
Warranty Standard warranty: 1 year (Upgrade to a comprehensive full-coverage “Protection Plan” for $6.99 per month) Three years
Warranty details Standard warranty covers defects in materials and workmanship for one year. Full-coverage protection plan covers accidental damage, loss, and theft. Three-year warranty covers defects in materials and workmanship.
Fall Detection Cost: $10 Cost: $10
24/7 monitoring? Yes Yes
In-Home Range of Use 1,300 feet 800 feet
Battery Life 24 hours to up to 5 days, depending on the device Lasts for ten years or longer and never needs charging
Customer Service Hours Monday – Friday, 9 am – 8 pm EST. Saturday, 9am – 5pm EST. 24/7
Weekend hours Yes Yes
BBB Rating A+ A+
BBB Accredited? Yes Yes
Time in Business 17 years 45 years
Years in business 17 45
Average customer review rating 1/5 4.1/5

Who is Medical Guardian?

Medical Guardian is a relatively newer player in the medical alert industry, yet it has rapidly gained popularity. They offer a diverse range of devices, including in-home, mobile, and wearable options.

All of their devices are easy to use and come with a variety of features, such as fall detection, GPS tracking, and two-way voice communication.

Medical Guardian’s products are among the many innovative products on the market that help seniors live at home longer and maintain their independence, avoiding nursing home placement until they are ready for that last stage of life. Senior stair lifts, walk-in tubs, and hearing aids are all viable products to consider purchasing for elderly individuals who are struggling with physical disabilities, hearing, and memory problems.

Who is Life Alert?

Life Alert is one of the oldest and most well-known medical alert companies in the world. They are most known for their iconic commercial featuring an elderly woman who falls and says, “Help! I’ve fallen, and I can’t get up!”

The “Help I’ve Fallen and I Can’t Get Up” Commercial

The commercial, which first aired in 1987, has become a pop culture phenomenon and is still used by Life Alert today.

It serves as a potent reminder of the importance of medical alert systems for seniors and others susceptible to falls.

How fast do Life Alert dispatchers respond to emergencies?

In practice, Life Alert dispatchers consistently answer calls within a matter of seconds. We’ve confirmed this response time through feedback from Life Alert customers who have reported that their medical alert systems, particularly those with fall detection, often result in emergency dispatchers responding and providing assistance within approximately two minutes or less.

Does Life Alert offer 24/7 monitoring services?

The company is known for its 24/7 monitoring service, ensuring that help is available anytime, day or night.

Life Alert dispatchers are extensively trained to handle various emergency situations. Their training typically includes:

  1. Emergency Protocols: Dispatchers are trained in established emergency response protocols, which may involve medical emergencies, falls, fire, or other situations where immediate assistance is required.
  2. Effective Communication: They are trained to communicate calmly and effectively with subscribers and assess the severity of the situation.
  3. Medical Knowledge: Dispatchers receive training in basic medical terminology and procedures to better understand and respond to medical emergencies.
  4. Equipment Usage: They are trained to provide guidance to subscribers on how to use Life Alert equipment and devices effectively.
  5. Customer Service: In addition to emergency response, dispatchers are trained to provide excellent customer service, including understanding the needs and concerns of the subscribers.

Life Alert takes the training of its dispatchers seriously to ensure that they can deliver a prompt, professional, and effective response to all emergencies. The company’s long-standing reputation and A+ rating from the Better Business Bureau reflect its commitment to quality service and customer satisfaction.

Life Alert’s most famous commercial features an older woman who has fallen and is unable to get up. She presses a button on her Life Alert device and a dispatcher immediately answers. The dispatcher sends help to the woman’s location, and she is able to get the care she needs.

Medical alert systems like Medical Guardian and Life Alert can provide peace of mind for both the individual and their family members, especially for older individuals who are losing their memory or entering a stage of dementia or Alzheimer’s disease.

Does Medical Guardian or Life Alert offer better features with their medical alert devices?

Medical Guardian offers a wider range of features with its medical alert devices than Life Alert, including:

  • Smart voice assist
  • GPS location tracking
  • Step counting
  • Fall detection
  • Wall-mounted help buttons
  • Message and medication reminders
  • Text and email notifications to caregivers
  • Access to all emergency responders: police, fire, and doctors
  • 24/7 customer portal

Where Life Alert wins:

Life Alert’s medical alert systems have a longer battery life and do not need to be charged.

Which company has better prices: Medical Guardian or Life Alert?

Medical Guardian has better prices than Life Alert.

Both companies offer monthly and annual plans, but Medical Guardian’s monthly prices are almost half of Life Alert’s.

As shown in the table above, Medical Guardian’s monthly cost ranges from $27 to $44.95 per month, while Life Alert’s monthly cost falls in the range of $49.95–$89.95 per month.

Both companies charge equipment and setup fees, which are roughly similar, totaling nearly $200.

Which company is more transparent and honest: Medical Guardian or Life Alert?

Medical Guardian is more transparent and upfront than Life Alert. Medical Guardian provides detailed prices for all its medical alert systems on its website.

In contrast, Life Alert does not disclose detailed prices on its website, making it challenging for customers to obtain this information.

For instance, one of Medical Guardian’s key products, the “Active Guardian,” is priced at $49.95 per month for monthly subscribers, $44.95 per month for quarterly subscribers, and $27.45 per month for annual subscribers. In contrast, Life Alert does not offer the same level of price transparency.

MGMove Smartwatch by Medical Guardian

Type of Device Smartwatch
Battery Life 24 hours (must charge daily)
Water Resistant Yes
Two-Way Talk Outside Home Yes
GPS location tracking Yes
Counts Steps Yes
Fall Detection Yes
Wall Mounted Help Button No
Message Reminders Yes
Ratings Excellent
MGMove Smartwatch Monthly Cost $39.95 (get 16% discount if paid annually)
Comprehensive Protection Plan Warranty Cost $6.99 per month
Lockbox $2.99 per month
Elite 911 (Looks like a small cell phone used to communicate with a 911 at the Press of a Button) $9.99 per month

These details were obtained directly from Medical Guardian’s website. Life Alert makes it difficult to obtain prices on its medical alert systems, failing to disclose detailed prices on its website.

Does Medical Guardian or Life Alert require long-term contracts?

Medical Guardian does not require long-term contracts and allows customers to cancel their service at any time. In contrast, Life Alert has a three-year contract requirement. This means that Life Alert customers are locked into their service for a minimum of three years, making it less flexible than Medical Guardian.

What is the warranty coverage like for Medical Guardian and Life Alert?

Medical Guardian offers a one-year standard warranty for its equipment, covering defects in materials and workmanship. However, they also offer a comprehensive full-coverage “Protection Plan” for $6.99 per month, which covers accidental damage, loss, and theft. Life Alert, on the other hand, provides a three-year warranty covering defects in materials and workmanship. The warranty details differ between the two companies, with Medical Guardian offering additional coverage for accidental damage, loss, and theft through their protection plan.

What is the range of use for in-home devices from Medical Guardian and Life Alert?

Medical Guardian’s in-home devices have an impressive range of use, with a coverage area of up to 1,300 feet. This means that customers have the flexibility to move around their home without losing connectivity to the medical alert device. In contrast, Life Alert’s in-home devices offer a range of 800 feet, which is shorter than Medical Guardian’s coverage area.

What is the battery life like for Medical Guardian and Life Alert devices?

Medical Guardian devices have varying battery lives, with some lasting for up to 5 days on a single charge, depending on the device and usage. In contrast, Life Alert’s devices have an advantage in terms of battery life. Life Alert’s devices are designed to last for ten years or longer and never need charging, offering a more maintenance-free option.

What are the customer service hours for Medical Guardian and Life Alert?

Medical Guardian’s customer service hours are as follows: Monday – Friday, 9 am – 8 pm EST, and Saturday, 9 am – 5 pm EST. On weekends, they offer a shorter service window than on weekdays. In contrast, Life Alert provides 24/7 customer service, ensuring that help and support are available at any time, day or night.

What are the BBB ratings and accreditations for Medical Guardian and Life Alert?

Both Medical Guardian and Life Alert have A+ ratings from the Better Business Bureau (BBB), which reflect a high level of trustworthiness and customer satisfaction. Both companies are also BBB-accredited, which further demonstrates their commitment to upholding the highest standards of business ethics and customer service.

How long have Medical Guardian and Life Alert been in business?

Medical Guardian has been in business for 17 years, while Life Alert has a significantly longer history, with 45 years in the industry. Life Alert’s extensive experience in the medical alert industry has contributed to its reputation as one of the most recognized and trusted names in the field.

What is the average customer review rating for Medical Guardian and Life Alert?

The average customer review rating for Medical Guardian is 1/5, which is concerning. However, this information should be cross-referenced with other sources, as online reviews can vary. Life Alert, on the other hand, has an average customer review rating of 4.1/5, indicating a higher level of customer satisfaction. Life Alert’s long history in the industry and its iconic status contribute to its positive customer reviews.

Medical Guardian vs. Life Alert Customer Reviews: Who’s Are Better?

Medical Guardian Life Alert
BBB Rating A+ A+
BBB Accredited? Yes Yes
Time in Business (years) 17 45
Average customer review rating 1/5 4.1/5
Customer Service Hours Monday – Friday, 9 am – 8 pm EST. Saturday, 9am – 5pm EST. 24/7
Trustpilot Reviews 3.7 out of 5 based on 889 reviews 4.7 out of 5 based on 224 reviews

Medical Guardian and Life Alert are both reputable medical alert companies, A+ BBB-rated and accredited. Medical Guardian has 17 years in business, while Life Alert has 45 years in business. Life Alert does have a higher average customer review rating at BBB, with a 4.1 out of 5-star rating.

Life Alert Pros and Cons

Pros:

  • Excellent BBB customer reviews: 296 customer reviews at the BBB with an average rating of 4.1 out of 5 stars
  • Established time in business: 45 years versus Medical Guardian’s 17 years in business

Cons:

  • Lawsuits: The New York Attorney General issued a lawsuit against Life Alert in 2021 for charging thousands of dollars to its customers without transparently disclosing these fees and then rejecting customers’ requests to cancel their contracts. Life Alert has denied the allegations and the lawsuit is still pending.
  • Lack of price transparency: Life Alert does not disclose detailed prices on its website. Customers have to contact the company to get a quote.
  • Long-term contracts: Life Alert requires customers to sign a three-year contract.

Medical Guardian Pros and Cons

Pros:

  • Offers excellent options for elderly patients with dementia and Alzheimer’s disease: Medical Guardian offers a variety of features that can help protect people with dementia and Alzheimer’s disease from wandering off, such as GPS tracking and geofencing.
  • Reliable and fast emergency response time: Medical Guardian is one of the largest and most experienced medical alert providers in the industry. They have a strong track record of fast and reliable emergency response times.
  • No long-term contracts: Medical Guardian does not require customers to sign long-term contracts. Customers can cancel their service at any time.
  • Wide range of products and services: Medical Guardian offers a wide range of medical alert products and services, including in-home systems, mobile devices, fall detection, and medication reminders.
  • 24/7 customer support: Medical Guardian has a team of customer service representatives who are available 24/7 to answer questions and provide support.
  • 30-day money-back guarantee: Medical Guardian offers a 30-day money-back guarantee on all of its products and services.
  • Customization options: Medical Guardian offers a variety of customization options for its medical alert systems, such as different types of wearables and alert devices.

Cons:

  • Extra charges for add-ons: Medical Guardian charges extra for some add-on features, such as caregiver notifications.
  • Restrictive refund policy: Medical Guardian has a restrictive refund policy. Customers who cancel their service within 30 days will receive a full refund, but customers who cancel after 30 days will only receive a partial refund.

Medical Guardian Customer Service and Payment Options

Medical Guardian is known for its excellent customer service team and flexible payment options. Customers can view their billing information online, make payments, change their payment method, and more through the MyGuardian Customer Portal.

To make a payment online, customers can log onto the MyGuardian Customer Portal and go to the “Billing” tab.

Payments can also be made by mail to the following address:
Medical Guardian PO Box 713269 Chicago, IL 60677-1269

Medical Guardian makes it easy to cancel services.

Customers who cancel their service will receive a refund within 30 days of the date that Medical Guardian receives the device back in its warehouse. Promotional discounts will be forfeited if any changes are made to the initial order within twelve (12) months of the date of sale.
A lost or damaged equipment fee of up to $350 will be charged for the Leased Equipment and a lost or damaged equipment fee of up to $150 will be charged for the Elite 911.

Life Alert Customer Service and Payment Options

Life Alert offers excellent customer support and flexible payment options, but requires a three-year contract with early cancellation only possible in the event of death or 24-hour nursing care. This lengthy and restrictive contract is a major reason Life Alert is not recommended by our team.

Customer service and payment options:

  • Life Alert’s customer service team is available by phone at 1-800-338-9090 from 6 a.m. to 7 p.m. Pacific Standard Time (PST), Monday through Saturday.
  • Life Alert accepts payments by check, credit card, or check by phone.
  • The monthly costs listed below are based on the three-year contract requirement.

Medical Guardian: Best and Most Popular Devices

Device Type Connection Range Battery Life Water Resistance Help Buttons Location Tracking Fall Detection
Classic Guardian At-home Landline/Cellular 1,300 feet 32 hours Yes Yes No (as add-on)
Freedom Guardian On-the-go Cellular Unlimited 24 hours Yes Yes Yes
MGMove On-the-go Cellular Unlimited 24 hours Yes Yes Yes
MG Mini Lite On-the-go Cellular Unlimited 5 days Yes Yes Yes
MGMini On-the-go Cellular Unlimited 5 days Yes Yes Yes
Smart Watch Smartwatch Cellular Unlimited 24 hours Yes Yes No
Fall Detection Pendant Pendant Cellular Unlimited 5 days Yes Yes No
Mobile Guardian Mobile Cellular Unlimited 5 days Yes Yes Yes

Medical Guardian Classic Guardian

The Classic Guardian is a medical alert system designed to provide seniors and their families with added peace of mind. It is an affordable, easy-to-use system that allows individuals to call for help in the event of an emergency.

The system comes equipped with a waterproof button, which can be worn around the neck or on the wrist, allowing for quick access whenever help is needed. Additionally, Classic Guardian also offers a built-in two-way voice communication system, allowing users to connect with their designated emergency contacts easily.

Features:

  • Affordable and easy to use
  • Waterproof button
  • Built-in two-way voice communication system
  • 1,300-foot range
  • 32-hour battery life

Medical Guardian Freedom Guardian

The Freedom Guardian is a medical alert system designed for active individuals. It is a lightweight and waterproof device that can be worn continuously. The Freedom Guardian has a long battery life and offers GPS tracking capabilities, allowing individuals to receive help no matter where they are.

Features:

  • Lightweight and waterproof
  • Long battery life
  • GPS tracking capabilities
  • Unlimited range

Medical Guardian MGMove

The MGMove is a medical alert system designed to provide 24/7 emergency response and monitoring for seniors. It offers its services over cellular networks, providing coverage even in remote areas. The system includes a two-way speaker communicator with GPS location tracking and a fall detection feature.

Features:

  • 24/7 emergency response and monitoring
  • Cellular network coverage
  • Two-way speaker communicator
  • GPS location tracking
  • Fall detection
  • Unlimited range

Medical Guardian MG Mini Lite

The MG Mini Lite is a personal emergency response system (PERS) from Medical Guardian. It provides individuals with 24/7 access to professional medical help at the press of a button. It is a small device that is packed with features, including two-way voice communication, fall detection, and GPS location tracking.

Features:

  • 24/7 access to professional medical help
  • Two-way voice communication
  • Fall detection
  • GPS location tracking
  • Waterproof
  • Long-lasting battery life
  • Cellular network coverage

Medical Guardian MGMini

The MGMini is a medical alert system that offers seniors and their families a complete solution to help them stay safe, independent, and connected. Unlike other medical alert systems, MGMini does not require a long-term contract. It also includes features such as fall detection and GPS tracking.

Features:

  • No long-term contract
  • Fall detection
  • GPS tracking
  • Cellular network coverage
  • Two-way voice communication

Life Alert’s Best and Most Popular Devices

Feature Life Alert Classic Life Alert Ultimate Plus Home Guardian System
Type At-home At-home At-home
Connection Landline/Cellular Landline/Cellular Landline/Cellular
Range Up to 600 feet Up to 1,000 feet Up to 1,300 feet
Battery life 24 hours 24 hours 32 hours
Water resistance Yes Yes Yes
Help buttons Yes (pendant) Yes (pendant) Yes (pendant and base station)
Location tracking No Yes No
Fall detection No Yes No
Additional features Two-way voice pendant Two-way voice pendant, GPS tracking, and fall detection Two-way voice pendant and a variety of additional features (e.g., medication reminders, door and window alarms, etc.)

Life Alert Classic

Life Alert Classic is a medical alert system that gives seniors access to emergency help 24 hours a day. It is one of the most popular and trusted medical alert systems on the market today and has been helping seniors stay safe for over 30 years.

The Life Alert Classic includes a base station, a two-way voice pendant, and a range of up to 600 feet. The base station is equipped with a built-in speakerphone, allowing users to communicate with the monitoring center in case of an emergency. Additionally, the pendant is waterproof and comes with an emergency button that allows for quick access when help is needed.

Life Alert Ultimate Plus

The Life Alert Ultimate Plus is a medical alert system that provides seniors and other at-risk individuals with 24/7 emergency help. It includes a base station and waterproof pendant, allowing users to communicate directly with the monitoring center in case of an emergency. Additionally, it comes standard with GPS tracking capabilities and fall detection technology that can detect when a user has fallen down and automatically call for help. The Ultimate Plus also features a longer range of up to 1,000 feet, providing users with more coverage than competing systems.

Home Guardian System

The Home Guardian System is a medical alert system from Life Alert that provides seniors and their families with complete peace of mind. This system includes an emergency button, which can be worn around the neck or on the wrist, as well as a base station with a variety of features, including:

  • Two-way voice communication
  • GPS tracking
  • Fall detection
  • Medication reminders
  • Door and window alarms

Other Life Alert Devices

In addition to the devices listed above, Life Alert also offers a variety of other devices to choose from, including:

  • Mobile medical alert systems
  • In-home medical alert systems
  • Medical alert watches
  • Medical alert bracelets
  • Medical alert wall buttons

Conclusion

Life Alert is a well-known and trusted provider of medical alert systems. They offer a wide range of devices to choose from, so you can find the one that best meets your needs. Life Alert’s systems are also waterproof and have a long battery life, ensuring that they can be worn at all times. They offer both in-home and mobile options, allowing individuals to maintain their independence while still having access to help when needed. Life Alert has a dedicated emergency response team that is available 24/7, ready to dispatch the appropriate help in case of an emergency.

Why you can trust our expert review of medical alert systems

We hunt down the best experts in every industry we write about. For medical alert systems, we turned to Dr. Naheed Ali, an experienced medical writer and a physician by education who attended Harvard Medical School’s lifestyle medicine program and holds a Ph.D. in holistic health.

Dr. Ali spent months reviewing the best medical alert systems, and from her list of the top 10 best medical alert systems for seniors, both Life Alert and Medical Guardian made the rankings. However, Medical Guardian is the #1 rated medical alert system for seniors in 2023 with a 9.1 out of 10 star rating, while Life Alert received 8th place in our rankings, with a review rating of 6.0 out of 10.

Our ranking criteria were based on factors that matter most to seniors, including cost, features, reliability, and customer reviews. We awarded extra points to medical alert systems that offered the most features, including fall detection for no extra cost. We also looked at reliability factors such as GPS tracking accuracy, battery life, and the responsiveness of emergency responders. Finally, we read and analyzed customer reviews to get a sense of what real-world users think about each product.

We used all of these important factors to develop our rating algorithm. In this blog post, we are simply sharing our findings and the facts as they are. We believe that knowing the facts is all you need to make an informed decision about which medical alert system is right for you: Medical Guardian or Life Alert.

Frequently Asked Questions

Medical Alert Systems vs. Cell Phone (iPhone): What's the Difference?

What are Benefits of Medical Alert Systems?

When to Choose a Medical Alert System?

How to Choose a Medical Alert System?

What is the lawsuit against Life Alert about?

What should you do if you are a Life Alert customer facing difficulty canceling your subscription?

Conclusion

Life Alert vs. Medical Guardian: Most Important Takeaways

Criteria Life Alert Medical Guardian
Pricing More expensive Less expensive
Service coverage Limited to specific areas Nationwide coverage
Device options Fewer options to choose from More options to choose from
Fall detection Yes, but not on all devices Yes, on all devices
Customer reviews Positive feedback from users Positive feedback from users

Conclusion: Medical Guardian vs. Life Alert – Which Is Better?

When comparing Medical Guardian and Life Alert, it’s clear that both companies offer reliable medical alert systems with strengths and weaknesses. Medical Guardian stands out for its more competitive pricing, transparent pricing structure, and a wide range of features, including fall detection, GPS tracking, and more. However, Life Alert has the advantage of a longer battery life for its devices and a longer history in the industry, contributing to its iconic status.

Ultimately, the choice between Medical Guardian and Life Alert depends on your specific needs and preferences. If you prioritize cost-effectiveness and a more flexible contract arrangement, Medical Guardian may be the better choice for you. However, if you value the longevity and reputation of a company, along with a maintenance-free, long-lasting battery for the devices, Life Alert might be the right fit.

Regardless of your choice, both Medical Guardian and Life Alert provide peace of mind for seniors and individuals with medical needs, offering reliable 24/7 monitoring services to ensure that help is just a button press away in case of an emergency.

About Author

Dr. Ali
Naheed Ali, MD, Ph.D., is a physician by education and a writer by choice since 2005. He earned an MD degree in 2008 and later completed Harvard Medical School's lifestyle medicine training in 2012, before obtaining a Ph.D. in holistic health elsewhere in 2013. He’s also certified in clinical research by the National Institutes of Health (NIH). For years, Dr. Ali taught at colleges in the US where he lectured on various biomedical topics and delivered over 2000 hours of live presentations. He is also the author of numerous books from major New York publishers. They can be found on the shelves of 1000s of libraries worldwide. He brings more than 15 years of experience writing remotely and has more than 15 years of health-related publications to his credit. Now a digital nomad, he’s currently a medical journalist and copywriter for hire. His online home is HealthcarePropulsion.com.
Dr. Ali

Doctor Naheed Ali

Last Updated: November 7, 2023

Editorial Reviews

Must Reads

How to Choose a Mattress With Confidence: Everything You Need to Know

You've heard it said that we'll spend somewhere around a third of our lives in bed—And the math works out. While we're mostly awake for life's larger portions, taking care of ourselves all the time is essential—Not just the two-thirds we remember best. Learning how to...

Happy Head vs. Hims vs. Keeps: Best & Worst ways to regrow hair!

Happy Head vs. Hims vs. Keeps: What is the best product to regrow hair?  Are you ready to stop hair loss and regrow a thick head of hair? Happy Head, Hims, and Keeps offer effective hair loss and regrowth treatments for men and women. Harnessing the power of...

Which is Better?: Identity Guard Vs. LifeLock

Which is Better?: Identity Guard Vs. LifeLock At first, an Identity Guard vs. LifeLock comparison may look like a toss-up. Both companies have been in the game longer than most, and both offer solid identity theft protections and plans with variable coverages to allow...

Credit Karma Vs. Experian: Which is better?

How does Experian compare to Credit Karma? While there are numerous prominent credit monitoring companies, choosing one over another as the best depends mainly on your preferences and needs as a consumer. Credit Karma versus Experian is always a hot topic, as the two...

The Best Budgeting Apps to Stop Overspending

If you're looking to get your finances in order, budgeting apps are the perfect solution. Budgeting apps can help you keep track of your bills, avoid overspending, and manage your money more effectively. But with so many options out there, how do you decide which is...

The Best Cameras for Vloggers

Just starting out in vlogging and not sure which camera to buy? There are many options on the market, and it can be hard to decide. We’ve compared four popular cameras based on their price and features to help you find the best vlogging camera for your needs and...

Best Personal Loans for Bad Credit

If your credit score needs work, getting a personal loan can be more challenging. However, some lenders are willing to work with borrowers with credit difficulties. We compared five lenders who have personal loan options for bad credit.   What is a Personal...

Best Debt Consolidation Companies for Credit Card Debt

When credit card debt gets out of hand, debt consolidation companies can help you get it under control. The best debt consolidation company for you will depend on the size and type of debt you have, your credit score, and your overall financial situation.   ...

Latest Guide & Tips